Chancellors - Kington Reviews 

216
TrustScore 5 out of 5

4.9

5 High Street, HR5 3AX Kington, GB


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Rated 5 out of 5 stars

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Company replied

Rated 5 out of 5 stars

We were recently shown round a property by Luke who was great - he was very knowledgable of not only the house, but also the local community which was super helpful as we are not familiar with the are... See more

Company replied

Rated 5 out of 5 stars

We viewed a house in Kington recently and were shown around by Luke. Such a nice young man, and he found the right balance between doing a great job for the vendors, but also taking note of what we as... See more

Company replied

Rated 4 out of 5 stars

Web site requires an update. Photos are difficult to open, and need to be updated to accurately reflect the condition and state of the property on offer. The maps require tweaking. Various street v... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Chancellor's Kingston. Andrew

Andy has been fantastic, very professional and definitely went above and beyond expectations to help us get the property we wanted. If I could have given 6 stars I definitely would. Thank you

August 11, 2021
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Reply from Chancellors - Kington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Successful house search!

Successful house search!
Huge thanks to Andy Mapp for his excellent support in facilitating viewings and help and advice which resulted in a successful choice of property and our offer accepted! Looking forward to a future in Kington as a result thanks to Andy's friendly and efficient service.

August 5, 2021
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Reply from Chancellors - Kington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great to deal with

Great to deal with, efficient, friendly and knowledgeable. Thanks for your service.

July 22, 2021
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Reply from Chancellors - Kington

Thank you Michelle for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

So far so good

So far so good. Andy at Kington branch has been great, sorted our viewing straight away, very professional and explained the process to us. We’ve had an offer accepted which we are thrilled about so looking forward to moving in due course. Really helpful, and contactable, now been passed to another team who have already been in touch and are helping us through the next stages. Overall very impressed!

July 21, 2021
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Reply from Chancellors - Kington

Thank you for leaving us this great review Alison, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
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Reply from Chancellors - Kington

Hi Mr Biggs, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 1 out of 5 stars

Protecting vulnerable adults

I wished to downsize. When I talked to chancellors they informed me I could not view another property unless mine was on the market. Within three days my home was sold (STC) The property I wished to view was then sold. I feel I have been discriminated against as an older person and encouraged to sell without anywhere else to go. This is not good practice and very unprofessional.

July 1, 2021
Unprompted review
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Reply from Chancellors - Kington

Hi Helena, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.

Rated 5 out of 5 stars

Thank you to Andrew for your kindness…

Thank you to Andrew for your kindness and help during our search for a house, excellent communication with us and we would recommend .

June 23, 2021
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Reply from Chancellors - Kington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Andrew at Chancellor's provided a very…

Andrew at Chancellor's provided a very professional service and offered good advice on marketing our property.

June 15, 2021
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Reply from Chancellors - Kington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Well done Andy Mapp

Andrew from Chancellors had a huge knowledge of the local area.we found him to be very straightforward and competent. He was able to secure a sale within 48 hours from instruction to be soul agent. Well done Andy. Big thank you!!!

May 12, 2021
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Reply from Chancellors - Kington

Thank you for leaving us this great review Lin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Emily has been thoroughly professional

Emily has been thoroughly professional, knowledgeable and helpful from the moment we first met her to view the property through to the agreement of sale. We really felt as if we were in safe hands and that she had our best interest at heart. Thank you.

May 11, 2021
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Reply from Chancellors - Kington

Thank you Mr Sutton for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great service throughout the buying…

Great service throughout the buying process, supportive, helpful and efficient!

May 6, 2021
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Reply from Chancellors - Kington

Thank you I. Southwood for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent, friendly and professional

I have received excellent service from Emily Green, all the way from making initial enquiries about houses for sale, to viewing them accompanied by her, and ultimately to making a successful offer on one of them. Emily has been professional, helpful, flexible and friendly throughout.

May 1, 2021
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Reply from Chancellors - Kington

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

A very prompt and professional service…

A very prompt and professional service provided by Emily throughout.

April 27, 2021
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Reply from Chancellors - Kington

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars
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Reply from Chancellors - Kington

Thank you for leaving us this great review Mr Cadogan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Emily Green provided us with a viewing of property in Kington

Emily Green provided us with a viewing of a property in Kington. Emily was punctual, polite and professional throughout this process and was able to answer questions put to her about the property.

After an offer on the property was accepted Emily has kept in regular contact keeping us updated of progress still with politeness and professionalism.

Thank you for being very helpful.

April 13, 2021
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Reply from Chancellors - Kington

Thank you John for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Andy mapp of chancellors has been more…

Andy mapp of chancellors has been more than helpful and very informative as we are moving and relocating to a new area. In particular his video on the sales particulars was very useful. Nothing has been too much trouble. Thank you .

April 7, 2021
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Reply from Chancellors - Kington

Thank you Gaye for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Emily Green

We found Emily and the staff at Chancellors very helpful and knowledgeable.

April 1, 2021
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Reply from Chancellors - Kington

Thank you Martin for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great friendly service

Emily and Andy have been extremely helpful while I’ve been buying my first home always there for advice and to answer any questions I had! Very happy!

March 30, 2021

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