Chancellors - Kington Reviews 

216
TrustScore 5 out of 5

4.9

5 High Street, HR5 3AX Kington, GB


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Rated 5 out of 5 stars

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Company replied

Rated 5 out of 5 stars

We were recently shown round a property by Luke who was great - he was very knowledgable of not only the house, but also the local community which was super helpful as we are not familiar with the are... See more

Company replied

Rated 5 out of 5 stars

We viewed a house in Kington recently and were shown around by Luke. Such a nice young man, and he found the right balance between doing a great job for the vendors, but also taking note of what we as... See more

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Rated 4 out of 5 stars

Web site requires an update. Photos are difficult to open, and need to be updated to accurately reflect the condition and state of the property on offer. The maps require tweaking. Various street v... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

1,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Throughout the marketing of our…

Throughout the marketing of our property, I have felt that the team at Chancellors in Kington have done their best to identify potential buyers and have worked hard to turn interest into a definite purchase. Andrew and Emily always gave us personal attention and Emily in particular went the extra mile to help to secure a good deal for us.

March 24, 2021
Rated 5 out of 5 stars

Excellent service!

Excellent service from the Team at Kington. They were always contactable and on hand if I had any enquires. Emily did a great job helping us to coordinate our the sale, during what has been an extremely difficult trading period. Thank you.

March 23, 2021
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Reply from Chancellors - Kington

Thank you Roger for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Good customer service

Sales Negotiator Emily was professional, helpful and efficient. One of the nicest estate agents I've ever dealt with.

March 11, 2021
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Reply from Chancellors - Kington

Thank you for leaving us this great review SH, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Worked hard to sell my property

Worked hard to sell my property. Good regular updates and progress reports. They made selling easy.

March 3, 2021
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Reply from Chancellors - Kington

Thank you Simon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

The staff @ your Kington branch

The staff @ your Kington branch ( Andrew Mapp and Emily) have been extremely helpful and always pleasant to deal with, I have felt overwhelmed at times by legal--eeze and admin however the have always been there for me at the other end of the phone and have gone that extra mile.

February 27, 2021
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Reply from Chancellors - Kington

Thank you for leaving us this great review Ms Barton, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service with a smile

We have been really pleased with the way the sale of our property has been arranged. Especially considering the strange circumstances at the moment. From the initial market appraisal to agreeing the sale the service has been excellent. Emily has been a pleasure to deal with, always polite and cheerful and keeping us informed at all times. The follow up from head office and communication with our solicitor has been prompt and efficient.
Here’s hoping for a speedy and satisfactory completion.

February 24, 2021
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Reply from Chancellors - Kington

Thank you for leaving us this great review Martin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

12 Jacketts Close, Knighton

We have been looking at a bungalow in Knighton and also a house in that town. This has involved three viewings during the pandemic, for which Emily had to arrange with the owners to provide vacant properties. She was always punctual, knowledgeable about the premises, didn't pressure us and was prompt in making arrangements for us.
After much consideration, we decided today not to proceed but to buy a property in Llandrindod from another agent, partly for family reasons and partly for house size.
We thank Emily for her help and efforts and, having bought and sold many houses, can state that she is a credit to her profession.
Malcolm & Angie Willis

February 18, 2021
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Reply from Chancellors - Kington

Thank you for leaving us this great review Malcolm, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Friendly and professional.

We have had some complications along the way, whilst selling our house. Emily and Andy in Chancellors, Kington have been nothing short of brilliant during the whole process. So friendly, professional and helpful, and nothing has been too much trouble for them. They have kept us informed, all through the process, with regular telephone and email updates.
Highly recommended.

February 14, 2021
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Reply from Chancellors - Kington

Thank you Malcolm for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I have just recently discovered…

I have just recently discovered Chancellors. I find the service excellent, the staff come across very professional and they pay attention to your requirements. I have had dealings with other agents and I am afraid they left much to be desired. Well done and keep up the good work.

February 12, 2021
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Reply from Chancellors - Kington

Thank you for leaving us this great review Mr Crooke, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

5 stars

Excellent and friendly service provided from Emily, Everything was ready for viewing before arrival and the experience was very enjoyable.
Based on this I would recommend using Chancellors in the future.

February 9, 2021
Rated 4 out of 5 stars

Emily and Andrew were both as helpful…

Emily and Andrew were both as helpful as can be during this pandemic, things started off slow. But once everyone was back to work, things started moving pretty quickly. Thank you to the both of them.

February 8, 2021
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Reply from Chancellors - Kington

Hi Miss Newberry, we are thrilled that you had an excellent experience with us, thank you for leaving us a 4-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Outstanding!!

Emily is a credit to Chancellors she has been professional, honest and quick to respond. A genuine nice person. Thank you for your help Emily!

February 5, 2021
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Reply from Chancellors - Kington

Thank you Robert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Efficient and effective marketting of…

Efficient and effective marketting of property with good communication.
I was kept fully informed about outcomes of viewings and options for follow up.

February 5, 2021
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Reply from Chancellors - Kington

Hi Juris we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

Andy has been nothing but helpful right…

Andy has been nothing but helpful right from the start.
Enthusiastic to get everything moving at the best time, great communication-keeping us up to date with everything and helpful with any queries
Very pleased with chancellor's, thank you

January 14, 2021
Rated 5 out of 5 stars

Would recommend to friends.

Very helpful and clear communication about making an Offer and then securing our Purchase.
Did what he said he would do which built up confidence .
Came over as caring about the outcome , was available re queries , and made the process seem easy , which I had not expected.

December 23, 2020
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Reply from Chancellors - Kington

Thank you Mr Roberts for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

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