Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community
Company replied
We were recently shown round a property by Luke who was great - he was very knowledgable of not only the house, but also the local community which was super helpful as we are not familiar with the are... See more
Company replied
We viewed a house in Kington recently and were shown around by Luke. Such a nice young man, and he found the right balance between doing a great job for the vendors, but also taking note of what we as... See more
Company replied
Web site requires an update. Photos are difficult to open, and need to be updated to accurately reflect the condition and state of the property on offer. The maps require tweaking. Various street v... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
5 High Street, HR5 3AX, Kington, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with Chancellors Kington has been excellent. As a buyer of property, they were very keen to make sure my offer was genuine and could reasonably be completed successfully.
One of the nice touches was on viewing. It is always nice to be allowed space to explore without an agent hovering - Sophie allowed us space but was available to answer any questions. When we made our offers she secured responses from the seller quickly.
Communication was at all times clear and timeously dealt with.
Although there was a fair amount of offer validation before the house we were offering on was marked Sold STC, it was actually reassuring that they were so thorough. If I were selling a house I would feel confident that offers were properly vetted before viewings were halted.
All in all a good experience and certainly I would highly recommend.
Andy is both very friendly and professional and works hard to ensure that both the person selling and the person buying the property are both happy and satisfied. Everytime I have needed to talk to him to ask a question he has contacted me back straight away and has answered any questions I have with clarity and honesty. I have never bought a house before so this whole process is new to me. I feel confident that I could ring Andy up at any point and that he would talk me through anything that I might find daunting with regards to paperwork or anything I might not fully understand. I have nothing but positive things to say about Andy and our experience so far.
My experience with chancellors is they was friendly and nothing was to much trouble
Excellent communication and efficiency at its best. Thank you all
Andy was a very pleasant and professional and helpful,I found him very easy to talk to and no questions was a to small or silly I asked ,I would recommend him.
We worked with Victoria Whitehouse MARLA and she showed every commitment to convey our thoughts and negotiate fairly on our behalf.
Very satisfied with her help.
Good communication and issue resolved promptly.
Andrew filled us with confidence ( some what lacking ) elsewhere
There was NO confusing sales pitch or shilly shallying Both Pat and I where fully appraised of the situation selling a property and his advice was balanced WE CAN NOW GO FORWARD CONFIDENT IN ANDREW AND THE CHANCELLORS TEAM, And They ARE FULLY SUPPORTIVE TO US My financial advisor agrees we have had excellent advice in a situation which can be confusing and he has advised us to go ahead Geoff and Pat Buckley
Chancellors at Kington have at all times been attentive and reactive to all of our directives and requests. The behind the scenes staff have also been in touch on a regular basis. In a difficult market they have now secured a sale on our property and achieved a realistic price. They have at all times been friendly and helpful and Alex negotiated the final deal to our great satisfaction. I would recommend this branch to anyone.

Reply from Chancellors - Kington
We have used Chancellors ( Kington and Llandrindod Wells ) now for both sales and rental and have found them to be very responsive and professional. Most recently we have been dealing with Mr Andrew Mapp of the Kington office to complete a sale of one of our rental properties. The property details were advertised very quickly and two serious buyers were found within weeks of the first conversation. Mr Mapp has dealt with the negotiations and achieved a price we are happy with. We will be using Chancellors again.

Reply from Chancellors - Kington
Chancellors Kington have been immensely thorough, attentive and hardworking on our behalf. We have found their advice and knowledge most helpful. Thank you.

Reply from Chancellors - Kington
Initial meeting in offices went very well but wrong email address taken. Viewing confusion over date and time caused minor hiccup. Valuation survey excellent.

Reply from Chancellors - Kington
Friendly, courteous and responsive agents, arranged 3 viewings at short notice, Down to earth approach.
Although in the initial stages of property sale, I have found staff really helpful and professional.
Very helpful and thorough consultation, lots of ground covered and information and advice offered. Very personable.
Great service, interested in what I was really looking for.
I had a quick response from Andrew Mapp at Chancellors of Kington. He was knowledgeable, helpful, on time, and informative. He gave me valuable advice regarding the appropriate price to market my property. I would consider him an asset to Chancellors Estate Agents in Kington, Herefordshire
Really first class service throughout, with the advantage of a Kington letting being dealt with from a Kington branch office. And all queries responded to swiftly, efficiently and professionally.
We have been very impressed with Chancellors. They have provided a very proactive service and kept us informed at all times. We will always recommend them.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.