Chancellors - Kington Reviews 

216
TrustScore 5 out of 5

4.9

5 High Street, HR5 3AX Kington, GB


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Rated 5 out of 5 stars

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Company replied

Rated 5 out of 5 stars

We were recently shown round a property by Luke who was great - he was very knowledgable of not only the house, but also the local community which was super helpful as we are not familiar with the are... See more

Company replied

Rated 5 out of 5 stars

We viewed a house in Kington recently and were shown around by Luke. Such a nice young man, and he found the right balance between doing a great job for the vendors, but also taking note of what we as... See more

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Rated 4 out of 5 stars

Web site requires an update. Photos are difficult to open, and need to be updated to accurately reflect the condition and state of the property on offer. The maps require tweaking. Various street v... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

1,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Professional

My experience with Chancellors Kington has been excellent. As a buyer of property, they were very keen to make sure my offer was genuine and could reasonably be completed successfully.
One of the nice touches was on viewing. It is always nice to be allowed space to explore without an agent hovering - Sophie allowed us space but was available to answer any questions. When we made our offers she secured responses from the seller quickly.
Communication was at all times clear and timeously dealt with.
Although there was a fair amount of offer validation before the house we were offering on was marked Sold STC, it was actually reassuring that they were so thorough. If I were selling a house I would feel confident that offers were properly vetted before viewings were halted.
All in all a good experience and certainly I would highly recommend.

July 24, 2020
Unprompted review
Rated 5 out of 5 stars

Andy is both very friendly and…

Andy is both very friendly and professional and works hard to ensure that both the person selling and the person buying the property are both happy and satisfied. Everytime I have needed to talk to him to ask a question he has contacted me back straight away and has answered any questions I have with clarity and honesty. I have never bought a house before so this whole process is new to me. I feel confident that I could ring Andy up at any point and that he would talk me through anything that I might find daunting with regards to paperwork or anything I might not fully understand. I have nothing but positive things to say about Andy and our experience so far.

July 22, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent communication and efficiency at its best. Thank you all

July 3, 2020
Unprompted review
Rated 5 out of 5 stars

Andy Mapp

Andy was a very pleasant and professional and helpful,I found him very easy to talk to and no questions was a to small or silly I asked ,I would recommend him.

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

Andrew rescued us from confusion and doubt

Andrew filled us with confidence ( some what lacking ) elsewhere
There was NO confusing sales pitch or shilly shallying Both Pat and I where fully appraised of the situation selling a property and his advice was balanced WE CAN NOW GO FORWARD CONFIDENT IN ANDREW AND THE CHANCELLORS TEAM, And They ARE FULLY SUPPORTIVE TO US My financial advisor agrees we have had excellent advice in a situation which can be confusing and he has advised us to go ahead Geoff and Pat Buckley

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Chancellors at Kington

Chancellors at Kington have at all times been attentive and reactive to all of our directives and requests. The behind the scenes staff have also been in touch on a regular basis. In a difficult market they have now secured a sale on our property and achieved a realistic price. They have at all times been friendly and helpful and Alex negotiated the final deal to our great satisfaction. I would recommend this branch to anyone.

February 24, 2020
Unprompted review
Chancellors - Kington logo

Reply from Chancellors - Kington

Hi Mr Munday, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Professional, efficient service .... highly recommended

We have used Chancellors ( Kington and Llandrindod Wells ) now for both sales and rental and have found them to be very responsive and professional. Most recently we have been dealing with Mr Andrew Mapp of the Kington office to complete a sale of one of our rental properties. The property details were advertised very quickly and two serious buyers were found within weeks of the first conversation. Mr Mapp has dealt with the negotiations and achieved a price we are happy with. We will be using Chancellors again.

February 23, 2020
Unprompted review
Chancellors - Kington logo

Reply from Chancellors - Kington

Thank you Mrs Ball for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent.

Chancellors Kington have been immensely thorough, attentive and hardworking on our behalf. We have found their advice and knowledge most helpful. Thank you.

February 17, 2020
Unprompted review
Chancellors - Kington logo

Reply from Chancellors - Kington

Thank you for leaving us this great review Ms Redmond, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

First experience of Chancellors

Initial meeting in offices went very well but wrong email address taken. Viewing confusion over date and time caused minor hiccup. Valuation survey excellent.

January 30, 2020
Unprompted review
Chancellors - Kington logo

Reply from Chancellors - Kington

Thank you Chris for this great review. We are pleased that you had a good experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I had a quick response from Andrew Mapp…

I had a quick response from Andrew Mapp at Chancellors of Kington. He was knowledgeable, helpful, on time, and informative. He gave me valuable advice regarding the appropriate price to market my property. I would consider him an asset to Chancellors Estate Agents in Kington, Herefordshire

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

Really first class service throughout

Really first class service throughout, with the advantage of a Kington letting being dealt with from a Kington branch office. And all queries responded to swiftly, efficiently and professionally.

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

We have been very impressed with Chancellors. They have provided a very proactive service and kept us informed at all times. We will always recommend them.

January 3, 2020
Unprompted review

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