Chancellors - Llandrindod Wells Reviews 

161
TrustScore 4.5 out of 5

4.7

Station Crescent, Commerce House, LD1 5BD Llandrindod Wells, GB


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Rated 3 out of 5 stars

My experience with chancellor's overall hasn't always been the best, however certain members on their team do excellently at their jobs to ensure tenant satisfaction and care. Steven Stark for e... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Sharon Humphrey’s enough for all of her time and hard work in helping me. She is always available to speak to or to see in person even though the phone never stops ringing. I have dealt... See more

Company replied

Rated 5 out of 5 stars

What an amazing experience we had when looking around a property with Carys from Chancellors estate agents in Llanddewi. She was very honest and very cheerful and upbeat explaining everything we neede... See more

Company replied

Rated 5 out of 5 stars

Just wanted to say a massive thank you to Chancellors and Maria Davies in particular. Over the last few months the leave of service has been excellent. Maria has most definitely gone the extra mile le... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Station Crescent, Commerce House, LD1 5BD, Llandrindod Wells, United Kingdom

  • 01597 822245

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.7

All reviews

(161)

1,741 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and Friendly Service

We are part -way along our purchase journey and have dealt with 2 members of Chancellors team from Llandrindod Wells.

Sophie Crane hosted our viewing of the property and was professional, friendly and courteous.

There was no pressure placed upon us to rush the viewing and we were allowed to roam freely within the property and take our time to identify particular features.

Sophie answered all our questions and agreed to establish specific information when back in the office. This information was provided virtually immediately on her return.

Developing a good but professional relationship with an agent is crucial and takes considerable pressure off a buyer.

Since viewing Sophie has assisted in moving our service on speedily and efficiently. Well done.

November 12, 2020
Rated 5 out of 5 stars

Hereford property.

I am very pleased with the service that Charles provided, he was polite and professional during out viewing.
In addition, he was attentive in replying to my desperate/ nervous anticipating e.mails to secure the property & his liasion with the landlord.
Well done & thanks for your hard work.

November 4, 2020
Chancellors - Llandrindod Wells logo

Reply from Chancellors - Llandrindod Wells

Hi Katie, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

Rated 5 out of 5 stars

The agent Gabriella was really friendly…

The agent Gabriella was really friendly and a pleasure to speak with. Very good service

November 4, 2020
Chancellors - Llandrindod Wells logo

Reply from Chancellors - Llandrindod Wells

Hi Mostafa, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

A very helpful and professional…

A very helpful and professional service. I received frequent updates regarding the sale of the house plus comments that were made by various viewers of the property. Very pleased with the overall service and would recommend to other sellers in the Llandrindod Wells area.
I was particularly impressed by the professionalism of Amanda Morgan's business approach and genuine helpfulness to me as a client.

August 19, 2020
Unprompted review
Rated 4 out of 5 stars

House Sale

We were extremely happy with the service we have received from Amanda and the llandrindod branch. Certain things in the head office were a bit slow but sorted quickly and efficiently by Amanda. Professional service with good communication so far!

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Exactly what I would hope for from an estate agent.

Chancellors saw in my property exactly what I saw and were prepared to market it in a way that I was comfortable with. They kept me informed every step of the way through the marketing and the sales process and I relied upon them for advice and help when I needed it... which was often! I was very impressed by their approachability, their friendliness, their professionalism and their willingness to help. I would have no hesitation in using their services again.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Amanda has been fantastic with every…

Amanda has been fantastic with every aspect regarding our house sale. Everything she does is done efficiently. She keeps us up to date with everything that's going on as and when it happens. We can't fault her over anything, She is very passionate about her job !!

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication. Friendly but professional. Very easy to deal with, and prompt with answers to queries. Always very pleasant and cheerful. Would be very happy to use again.

August 9, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service throughout my purchase of our new home. Any queries we has were dealt with on the same day. The great communication was key to a speedy process and I found the sales manager to be very trustworthy. Highly recommend using Chancellors services.

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. Prompt in replying to viewing request and very knowledgeable of the property and area.

January 30, 2020
Unprompted review
Chancellors - Llandrindod Wells logo

Reply from Chancellors - Llandrindod Wells

Hello, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Chancellors Llandrindod - positive, friendly and professional

The staff of Chancellors Llandrindod office were supportive throughout the process of selling my house. They conducted themselves in a highly professional and friendly manner at all times. Their positivity kept me positive throughout the 1.75 years to took for the sale to complete in what was at times a difficult and slow housing market. Thanks to Amanda and all the team.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Amanda…

We had a great experience with Amanda she was very knowledgeable and helpful about the properties we viewed and the local area. We're hoping to come back to the area in the not too distant future and will be sure to contact Amanda when we do!

January 8, 2020
Unprompted review
Rated 5 out of 5 stars

A miracle worker!

Amanda is always friendly and helpful - nothing is ever too much trouble and I always enjoy our calls. She recently managed to get me 3 nicely spaced viewings on the same day - nothing short of a miracle!

December 19, 2019
Unprompted review
Rated 4 out of 5 stars

Friendly Staff

Staff are always approachable and friendly. The regular phone calls to keep customers informed are good. Feedback after a viewing is prompt and honest.
Branch could do with more staff as at times the office has to close to facilitate viewings.
Retaining good staff needs better remuneration.

December 9, 2019
Unprompted review
Rated 5 out of 5 stars

Ivy at Chancellors, Llandrindod - enthusiastic, fair, sincere, helpful and reassuring.

My initial contact was by phone to the Chancellors head office where Melody was extremely helpful, friendly and positive. She put me in touch with Ivy at the Llandrindod office. Ivy listened carefully to my slightly unusual requests and sent the relevant details by e-mail. She was due to be on holiday so an appointment was made for the following week for me to visit 4 properties of interest. Despite being on holiday Ivy confirmed the visits in a most professional manner. She accompanied me on the visits with fair and sincere information and recommendations regarding the properties in question. She had all the information to hand both about the properties themselves and about the area. At no time did I feel rushed or under pressure. I would recommend Ivy at Chancellors to anyone interested in buying property in Llandrindod or the surrounding area.

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Helpful agents

Agents were most helpful in arranging a time to suit us. Ivy arrived on time to show us around. She was very pleasant to deal with and had good local knowledge. When I rang the next day to say that we had chosen another property, she was again very pleasant and understanding. The only thing that let the agents down was that couldn't send a brochure to me before viewing..otherwise excellent.

December 3, 2019
Unprompted review
Rated 4 out of 5 stars

Very helpful and friendly …

Dealings with the Sales Assistant have been excellent. We have been kept well informed on a weekly basis as to the status of the property on the market

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

Our experience of the house viewing was…excellent

Our experience of the house viewing was enhanced by the very patient, efficient, pleasant and knowledgeable agent who showed us round. Information she didnt have to hand was made available very quicklyas . I can definiately recommend. Gill

November 14, 2019
Unprompted review

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