Chris arranged to meet us at the property at short notice. He was polite, accommodating and positive. He was very attentive to our criteria and offered some good general advice about the process. Chri... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Chris arranged to meet us at the property at short notice. He was polite, accommodating and positive. He was very attentive to our criteria and offered some good general advice about the process. Chri... See more
Company replied
After living in our beloved flat for nearly 3 years, time came to size up, and we started looking for a bigger place. The Chancellors estate agency in Maidenhead seemed like a perfect choice for us -... See more
Chris from Chancellors letting department helped us as we tried to find a retirement rental property for my elderly mum. He is excellent at his job! He responded to our request quickly, had all the ba... See more
Company replied
Maurice made my experience great! He is an excellent agent who knows how to please his clients. He went above and beyond in his service to my family and helped us secure a beautiful place we can n... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
14-16 Queen Street, SL6 1HZ, Maidenhead, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Abby is a very experienced and kind agent who helps me to find the most suitable cozy quiet property that I need.

Reply from Chancellors - Maidenhead
Morgan was our Sales Negotiator and did most of ours viewings. We are very pleased with the way she managed our appointments. She notified about any changes immediately. She welcomed our viewers with smile. Morgan’s way of working is an excellent example of great Customer Service and we were lucky that she took care of our viewings. She is very professional.

Reply from Chancellors - Maidenhead
Morgan is an excellent communicator and kept us up to date on possible property that would be a good fit for us. She had a thorough knowledge of the property we viewed. Although we didn’t purchase the property she showed us we would use her assistance again.

Reply from Chancellors - Maidenhead
Very professional and efficient. John is clear and polite communicator.

Reply from Chancellors - Maidenhead
Portia kept the whole process smooth, and kept on top of anything that needed doing for this transaction to run as smooth as possible.

Reply from Chancellors - Maidenhead
Chancellors arranged an open house for viewings on my property. The viewings went very well, and it was a success from start to finish.

Reply from Chancellors - Maidenhead
I have recently visited Chancellors and have been impressed by the service offered by Morgan .
The service is efficient, clear and precise . Any query I have had is speedily followed up .

Reply from Chancellors - Maidenhead
Savannah was lovely! This is the first time I have met her for a viewing and she was extremely knowledgable and helpful with every question I asked. She really is a credit to your team!

Reply from Chancellors - Maidenhead
The text below is a total fabrication by Chancellors. I did not write this review but written and commented on by Chancellors. Almost all of the Chancellors reviews are written by themselves. If it has the words 'invited' at the top this is written by them.
I recently viewed a property with Portia Hester and she was precessional through out. Answered all questions, very knowledgeable of the property and the area.

Reply from Chancellors - Maidenhead
Morgan Hanson and Portia Hester have been extremely helpful in helping me purchase my first property on my own. I've been clear on what's happening every step of the way.

Reply from Chancellors - Maidenhead
I recently had the pleasure of interacting with John during my rental property search in Maidenhead, and it was an absolute pleasure. From start to finish, John provided exceptional service and made the process of viewing a rental property an absolute breeze.
From the moment I expressed interest in the property, John was incredibly responsive and promptly scheduled a viewing that fit my busy schedule perfectly. One if the example is that he scheduled a visit at 5:30 PM which is possibly his out of office hours. When we met for the viewing, I was impressed by John's professionalism.
Throughout the viewing, John demonstrated an in-depth knowledge of the property, explaining all the details with utmost clarity and patience. He took the time to answer all of my questions and addressed any concerns I had related to the property. His expertise and transparency were truly commendable, making me feel confident in my decision-making process.
Thanks to John's guidance and support, I felt comfortable and well-informed throughout the entire process. It's rare to find someone who goes above and beyond to deliver such excellent customer service, and John truly exceeded all expectations. Chancellors should be proud to have John in their organization.

Reply from Chancellors - Maidenhead
Portia has been very helpful till now. She has been prompt with timing and our experience so far has been very good.

Reply from Chancellors - Maidenhead
Portia showed us a house that we liked and offered. She acted promptly on connecting with seller and has been in touch with us on a constant basis for the next steps. So far, we had a good experience dealing with Chancellors in Maidenhead and Portia has been very helpful answering our queries.

Reply from Chancellors - Maidenhead
Portia is really amazing person to talk with, she keeps everything sorted in this mew phase

Reply from Chancellors - Maidenhead
Manager John's communication was excellent with regular updates throughout the process of letting our property.

Reply from Chancellors - Maidenhead
Dealt with John and he was an absolute pleasure to work with. He gave us peace of mind throughout the whole process, was clear with his communication and quick to respond to all my queries.

Reply from Chancellors - Maidenhead
Amy has been brilliant and has helped me every step of the way. She has been polite and punctual, and has made a stressful situation really seamless

Reply from Chancellors - Maidenhead
Morgan was great; very well informed, open, and took our numerous questions on board well. She let us take our time as we looked around the property and didn't make us feel pressurised. Would be happy for her to show us a property again if we needed to look.

Reply from Chancellors - Maidenhead
John handled the reletting of my property. He quickly found new offers when the first two were withdrawn. He kept me fully informed. I obtained a much higher rent than I was expecting. He provided the excellent service that I expected from Chancellors.

Reply from Chancellors - Maidenhead
Morgan has been really helpful since we began our search on a property.
She booked us in around our busy schedule and has been keeping in frequent contact for any other properties that may fit our criteria as it evolves.
I look forward to booking in some more viewings over the next coming weeks!

Reply from Chancellors - Maidenhead
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.