Chancellors - Royal Winchester House Reviews 

575
TrustScore 5 out of 5

4.9

Bond Way, Royal Winchester House, RG12 1RQ Bracknell, GB


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Rated 5 out of 5 stars

Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.

Company replied

Rated 5 out of 5 stars

Outstanding service from Emilia Williams. It was prompt, proactive and effective and all delivered with a friendly, charming manner. Dr. Jeremy Sampson Hong Kong 13th Jun... See more

Company replied

Rated 5 out of 5 stars

Emilia is always supportive and ready to provide information and explanations. She always contacted me by phone after communicating by email, which shows a high level of commitment and involvement in... See more

Company replied

Rated 4 out of 5 stars

Felicity has been a great help in finding solutions when dealing with the potential landlord. Our dealings with her have been excellent to date. Timely responses and she has kept us in the loop. Onl... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Bond Way, Royal Winchester House, RG12 1RQ, Bracknell, United Kingdom

  • 01344 408400

4.9

Excellent

TrustScore 5 out of 5

575 reviews

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4.9

All reviews

(575)

1,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Great dealing with Emilia.

Emilia was able to explain the renewal process leaving little to ask. Also once all parties had signed, Emilia gave me a courtesy call to confirm and make sure i was happy will everything. Professional and courteous.

July 5, 2024
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Reply from Chancellors - Royal Winchester House

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Recommend Felicity

I want to extend my heartfelt thanks to Felicity for her service and assistance over the past few days. Felicity is a kind and patient person, and as this was my first time renting a long-term property, I had many questions. She helped answer all my queries and guided me in finding my ideal home. I highly recommend Felicity.

July 2, 2024
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Reply from Chancellors - Royal Winchester House

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Staff Felicity is smart…

Staff Felicity is very efficiency and helpful ,she help me smoothly to handle the flat viewing and the tenant application.

June 18, 2024
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Felicity was fantastic and a real…

Felicity was fantastic and a real credit to the Chancellors team. She was incredibly knowledgeable and as made this process as comfortable as it could have been.

June 17, 2024
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Felicity provides an amazing service

Felicity provides an amazing service. Fast to get in contact and provide the right information, never a long wait; the view was organized efficiently and the the whole experience was incredible. We choose a flat on the same day and three days later already on the process to sign.

June 10, 2024
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Reply from Chancellors - Royal Winchester House

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars

Quick and responsive letting agents

We've had a great experience applying for a property to rent with Chancellors - Royal Winchester House. Felicity and Amber handled our viewings and application very quickly and efficiently. Any questions or concerns were answered promptly, and our letting application was accepted only 5 days after the initial viewing.

May 29, 2024
Rated 5 out of 5 stars

Great Service and Experience!

My experience with Chancellors was really positive! I am especially grateful for Emilia's help throughout this process of finding accommodation. Her professionalism and expertise made the entire process seamless and convenient. Throughout the process, Emilia was very helpful in promptly answering my questions and also provided valuable guidance. She took the time to explain the process which I really appreciate. Thank you, for making this experience so positive!

May 22, 2024
Rated 5 out of 5 stars

Warm & Communicative

Communicative, welcoming and down to earth.

Emilia has been so accommodating and supportive through the process of finding my perfect flat!
10/10!

May 18, 2024
Rated 1 out of 5 stars

Frustrated about my rent refund

I started a tenancy for an apartment in Bracknell in mid-August 2023 with an upfront 12-month rental. After 4 months, I served a notice to the Chancellors for an early termination of the tenancy. Chancellors informed the landlord, and all parties are accepted. I returned the keys to them in mid-February 2024, and the nightmare began.  Chancellors and the landlord received the checkout inventory report on the next day I moved out, but it took “34” days to confirm there was nothing to claim. So I started asking for my rent refund. I have a 6-month rental in their hands. But now that it is already mid-May, I have moved out for more than "3 months" and I still have not been able to get my money back. It is completely nonsense. Every time I ask the property manager of Chancellors Southeast Property Management, they just keep saying they will chase the landlord. I am very disappointed in Chancellors. They are not efficient and not helpful to the tenants.

May 17, 2024
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Reply from Chancellors - Royal Winchester House

Thank you for reaching out to us, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.

Rated 5 out of 5 stars

As a BNO Visa family

As a BNO Visa family, we can all feel that how much Miss Felicity Bramall MARLA helpful, we had spent so many time for rental, at the end we have her.

May 14, 2024
Rated 5 out of 5 stars

Smooth and quick service

I had an excellent experience with Chancellors. The viewing and admin process was incredibly smooth and quick, thanks to Felicity’s outstanding service. I am very pleased with how everything was handled and highly recommend them!

May 10, 2024
Rated 5 out of 5 stars

Incredibly responsive

Incredibly responsive and always kept me updated on the progress, timely communication made me feel confident and informed. Extensive knowledge of the local market helped us find the property within our budget.

May 10, 2024

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