Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.
Company replied
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Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.
Company replied
Outstanding service from Emilia Williams. It was prompt, proactive and effective and all delivered with a friendly, charming manner. Dr. Jeremy Sampson Hong Kong 13th Jun... See more
Company replied
Emilia is always supportive and ready to provide information and explanations. She always contacted me by phone after communicating by email, which shows a high level of commitment and involvement in... See more
Company replied
Felicity has been a great help in finding solutions when dealing with the potential landlord. Our dealings with her have been excellent to date. Timely responses and she has kept us in the loop. Onl... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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Bond Way, Royal Winchester House, RG12 1RQ, Bracknell, United Kingdom
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Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal.
Highly recommended.

Reply from Chancellors - Royal Winchester House
Outstanding service from Emilia Williams.
It was prompt, proactive and effective and all delivered with a friendly, charming manner.
Dr. Jeremy Sampson
Hong Kong 13th June 2026

Reply from Chancellors - Royal Winchester House
Felicity & Emilia were great. 10x better experience than using any other lettings company/agents!!

Reply from Chancellors - Royal Winchester House
We have known and worked with Felicity and the rest of the staff at the Chancellors Bracknell branch (Winchester House) for a few years and we developed a close working relationship based on reliable communication and flexibility in accommodating our needs.
Felicity is both personable and very professional. You can always trust once she knows your expectations for the property you are looking to rent, she will be relentless in finding the perfect place for you. Communication is smooth and you are constantly updated on progress, new properties coming out on the market that match your criteria and trying to accommodate any requests as best possible.
We wholeheartedly recommend working with Felicity to find your next home!

Reply from Chancellors - Royal Winchester House
Great service and very responsive.
Felicity from Chancellors provides excellent service and very responsive when we were interested in renting our desired unit.

Reply from Chancellors - Royal Winchester House

Reply from Chancellors - Royal Winchester House
My rental renewal was very straight forward and efficient by dealing with Emelia Williams. She was quick with responses and answered all of my questions.

Reply from Chancellors - Royal Winchester House

Reply from Chancellors - Royal Winchester House
Her response was very quick and clear . Very lovely experience!

Reply from Chancellors - Royal Winchester House
I have been renting my property with Chancellors for the past 3 years.
Chancellors have managed my property for me during this time. It has all gone very well and I have the same tenants staying for another year.
Emilia Williams has just dealt with my last tenancy renewal agreement which was went very smoothly.

Reply from Chancellors - Royal Winchester House
The whole application and moving experience has been very positive and smooth. Both Felicity and Amelia have supported us throughout the whole process and have been very helpful. Furthermore, upon moving, Olivia, our Property Manager, has continuously provided us with assistance ironing out any last questions and queries, which has made a very big difference for us. We would highly recommend.

Reply from Chancellors - Royal Winchester House
As a tenant, we’re satisfied with the entire service they provide. The whole team has been efficient, special thanks to Emilia.

Reply from Chancellors - Royal Winchester House
Efficient and helpful. Felicity was quick to respond with the information I needed

Reply from Chancellors - Royal Winchester House
Emilia has been great in helping with our renewal thank you.

Reply from Chancellors - Royal Winchester House
I would like to express my sincere thanks for Emilia Williams MARLa caring and help. It has been extremely thorough, professional, and timely, and I am truly very satisfied with the entire experience.

Reply from Chancellors - Royal Winchester House
Emilia Williams MARLA did a good job on the renew of the contract and provide very warm help to me on this, thanks a lot for the kind help.

Reply from Chancellors - Royal Winchester House
the process was handled efficiently and hassle free -

Reply from Chancellors - Royal Winchester House
I have been renting at Winchester house for a number of years now, the Chancellors team, particularly Emilia have been super helpful, always responsive and quick to help. I really cannot fault the services when I have needed them.

Reply from Chancellors - Royal Winchester House
A smooth, professional experience from start to finish. Ms Emma Cotterell MARLA handled my lettings agreement and rent revision with clarity, fairness, and genuine care for achieving a balanced outcome. She was responsive to every request, proactive in finding solutions, and consistently ensured the process felt collaborative rather than transactional. Her approach created a real win‑win, and I’m grateful for the level of service and professionalism she brought to every step.

Reply from Chancellors - Royal Winchester House
This is the second time I have used Chancellors and Royal Winchester House, and on both occasions I received exceptional service. In my most recent experience, Felicity was fantastic and helped me move into the flat in record time! I cannot recommend them highly enough.

Reply from Chancellors - Royal Winchester House
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