Chancellors - Royal Winchester House Reviews 

576
TrustScore 5 out of 5

4.9

Bond Way, Royal Winchester House, RG12 1RQ Bracknell, GB


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Rated 5 out of 5 stars

Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.

Company replied

Rated 5 out of 5 stars

Outstanding service from Emilia Williams. It was prompt, proactive and effective and all delivered with a friendly, charming manner. Dr. Jeremy Sampson Hong Kong 13th Jun... See more

Company replied

Rated 5 out of 5 stars

Emilia is always supportive and ready to provide information and explanations. She always contacted me by phone after communicating by email, which shows a high level of commitment and involvement in... See more

Company replied

Rated 4 out of 5 stars

Felicity has been a great help in finding solutions when dealing with the potential landlord. Our dealings with her have been excellent to date. Timely responses and she has kept us in the loop. Onl... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Bond Way, Royal Winchester House, RG12 1RQ, Bracknell, United Kingdom

  • 01344 408400

4.9

Excellent

TrustScore 5 out of 5

576 reviews

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4.9

All reviews

(576)

1,736 reviews in the last 12 months

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Rated 5 out of 5 stars

Top quality living

Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal.
Highly recommended.

June 26, 2026
Unprompted review
Chancellors - Royal Winchester House logo

Reply from Chancellors - Royal Winchester House

We are so pleased to hear you had a terrific experience at our property. We appreciate your kind words about our team.

Rated 5 out of 5 stars

Outstanding service from Emilia…

Outstanding service from Emilia Williams.

It was prompt, proactive and effective and all delivered with a friendly, charming manner.

Dr. Jeremy Sampson
Hong Kong 13th June 2026

June 12, 2026
Chancellors - Royal Winchester House logo

Reply from Chancellors - Royal Winchester House

We're so happy to hear you had such a positive experience. Your kind words about our service are truly appreciated.

Rated 5 out of 5 stars

Felicity & Emilia were great

Felicity & Emilia were great. 10x better experience than using any other lettings company/agents!!

May 26, 2026
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Reply from Chancellors - Royal Winchester House

We are so pleased to hear about your excellent experience with us. We appreciate your kind words!

Rated 5 out of 5 stars

You can expect the best experience working with Felicity

We have known and worked with Felicity and the rest of the staff at the Chancellors Bracknell branch (Winchester House) for a few years and we developed a close working relationship based on reliable communication and flexibility in accommodating our needs.
Felicity is both personable and very professional. You can always trust once she knows your expectations for the property you are looking to rent, she will be relentless in finding the perfect place for you. Communication is smooth and you are constantly updated on progress, new properties coming out on the market that match your criteria and trying to accommodate any requests as best possible.

We wholeheartedly recommend working with Felicity to find your next home!

May 18, 2026
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Reply from Chancellors - Royal Winchester House

We truly appreciate you taking the time to share your positive experience. We are delighted to hear about how helpful our team has been in finding your ideal property. We will ensure this wonderful feedback is shared with everyone involved.

Rated 5 out of 5 stars

Great service and very responsive.

Great service and very responsive.

Felicity from Chancellors provides excellent service and very responsive when we were interested in renting our desired unit.

May 7, 2026
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Reply from Chancellors - Royal Winchester House

We appreciate you taking the time to share your positive experience with us. We are so pleased to hear that our service was great and very responsive.

Rated 5 out of 5 stars

Chancellors

Emilia Williams is very professional and helpful

April 1, 2026
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Reply from Chancellors - Royal Winchester House

We appreciate you taking the time to share your positive experience. We are happy to hear that you found our team member helpful and professional.

Rated 5 out of 5 stars

Emelia processed my rental renewal very efficiently

My rental renewal was very straight forward and efficient by dealing with Emelia Williams. She was quick with responses and answered all of my questions.

March 26, 2026
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Reply from Chancellors - Royal Winchester House

We appreciate you sharing your positive experience. We are so pleased to hear that your rental renewal was straightforward and efficient, with quick and helpful responses.

Rated 5 out of 5 stars

Very good experience

Very good experience

March 16, 2026
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Reply from Chancellors - Royal Winchester House

Thank you Mr Mihai, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Her response was very quick and clear

Her response was very quick and clear . Very lovely experience!

March 10, 2026
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Reply from Chancellors - Royal Winchester House

We are so glad you had a lovely experience and that our response was quick and clear for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Renting my property with Chancellors

I have been renting my property with Chancellors for the past 3 years.
Chancellors have managed my property for me during this time. It has all gone very well and I have the same tenants staying for another year.
Emilia Williams has just dealt with my last tenancy renewal agreement which was went very smoothly.

March 9, 2026
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Reply from Chancellors - Royal Winchester House

We're happy to hear that your property management experience has been positive over the past three years. It's great to know the tenancy renewal went smoothly and your tenants are staying for another year. Thank you for your feedback.

Rated 5 out of 5 stars

The whole application and moving…

The whole application and moving experience has been very positive and smooth. Both Felicity and Amelia have supported us throughout the whole process and have been very helpful. Furthermore, upon moving, Olivia, our Property Manager, has continuously provided us with assistance ironing out any last questions and queries, which has made a very big difference for us. We would highly recommend.

February 25, 2026
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Reply from Chancellors - Royal Winchester House

We appreciate you sharing your positive application and moving experience. We're happy to hear that our team has been so supportive and helpful throughout the entire process. We will be sure to pass this fantastic feedback on.

Rated 5 out of 5 stars

As a tenant

As a tenant, we’re satisfied with the entire service they provide. The whole team has been efficient, special thanks to Emilia.

February 24, 2026
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Reply from Chancellors - Royal Winchester House

We appreciate you sharing your positive experience. We are so pleased to hear that you're satisfied with our efficient service. The team will be happy to hear this.

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful. Felicity was quick to respond with the information I needed

February 26, 2026
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Reply from Chancellors - Royal Winchester House

We're happy to hear that our team member was efficient and helpful. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Emilia has been great in helping with…

Emilia has been great in helping with our renewal thank you.

February 24, 2026
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Reply from Chancellors - Royal Winchester House

We appreciate you taking the time to leave us this wonderful feedback. We are so glad that our team helped with your renewal.

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere thanks for Emilia Williams MARLa caring and help. It has been extremely thorough, professional, and timely, and I am truly very satisfied with the entire experience.

February 25, 2026
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Reply from Chancellors - Royal Winchester House

We appreciate you taking the time to leave us this great review. We are so pleased to hear that you are very satisfied with the thorough, professional, and timely help.

Rated 5 out of 5 stars

Thanks to Emilia Williams MARLA

Emilia Williams MARLA did a good job on the renew of the contract and provide very warm help to me on this, thanks a lot for the kind help.

February 20, 2026
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Reply from Chancellors - Royal Winchester House

We're happy to hear that the contract renewal process went smoothly. We appreciate your positive feedback and are so glad we could provide helpful assistance to you.

Rated 5 out of 5 stars

the process was handled efficiently and…

the process was handled efficiently and hassle free -

February 17, 2026
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Reply from Chancellors - Royal Winchester House

We're glad the process was efficient and easy for you. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Helpful and responsive

I have been renting at Winchester house for a number of years now, the Chancellors team, particularly Emilia have been super helpful, always responsive and quick to help. I really cannot fault the services when I have needed them.

February 13, 2026
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Reply from Chancellors - Royal Winchester House

We appreciate you sharing your renting experience. We are so glad that the team has been helpful, responsive, and quick to assist you. We will certainly pass on your kind words.

Rated 5 out of 5 stars

Exceptional Support and Truly Collaborative Service

A smooth, professional experience from start to finish. Ms Emma Cotterell MARLA handled my lettings agreement and rent revision with clarity, fairness, and genuine care for achieving a balanced outcome. She was responsive to every request, proactive in finding solutions, and consistently ensured the process felt collaborative rather than transactional. Her approach created a real win‑win, and I’m grateful for the level of service and professionalism she brought to every step.

February 7, 2026
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Reply from Chancellors - Royal Winchester House

We appreciate you sharing your feedback. We're happy to hear that your experience was smooth and professional. It's great to know that the agreement and rent revision were handled with clarity and fairness. We'll be sure to share this with the team.

Rated 5 out of 5 stars

I cannot recommend them highly enough.

This is the second time I have used Chancellors and Royal Winchester House, and on both occasions I received exceptional service. In my most recent experience, Felicity was fantastic and helped me move into the flat in record time! I cannot recommend them highly enough.

February 5, 2026
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Reply from Chancellors - Royal Winchester House

We're happy to hear that you received exceptional service during both experiences with us. We appreciate your high recommendation and are so glad someone was able to help you move quickly!

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