Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.
Company replied
Outstanding service from Emilia Williams. It was prompt, proactive and effective and all delivered with a friendly, charming manner. Dr. Jeremy Sampson Hong Kong 13th Jun... See more
Company replied
Emilia is always supportive and ready to provide information and explanations. She always contacted me by phone after communicating by email, which shows a high level of commitment and involvement in... See more
Company replied
Felicity has been a great help in finding solutions when dealing with the potential landlord. Our dealings with her have been excellent to date. Timely responses and she has kept us in the loop. Onl... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Written by the company
Bond Way, Royal Winchester House, RG12 1RQ, Bracknell, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chancellors is professional property agent in Bracknell. Emilia understands tenants’ needs, she is very responsive and always keep us the update. From the viewing to offering periods, she gives me confidence and professional feeling. Highly commented Chancellors and Emilia to anyone.
The experience requires quick responses and knowledge and understanding of a renters expectations. Chancellors exceeded expectation, made the initial application very easy to follow and gave continuous guidance.
Even when things can become slightly confusing as a first time renting experience, Felicity have great customer service and helped every step of the way.
Very grateful and would recommend!
Great letting agent
I contacted Felicity in early March. She has been following up my case in detail. Her promptly replies helped me solving a lot of queries for the first time renting property in the UK.
I was looking to move to Bracknell for work and saw an ad on Rightmove for an Flat at Royal Winchester House in Bracknell. Contacted Chancellor's who were quick to arrange a viewing. Felicity at Chancellor's was very helpful with assisting me with the viewing and the next steps and procedures to complete my move in. I'd definitely recommend them to anyone looking to rent in Bracknell.
Felicity has been very friendly, helpful, patient and professional through the process and has provided good answers and response times. Nothing to complain about and definitely recommended :)
Felicity has been very professional throughout the process, and even before visiting and agreeing to put forward my intention to rent, she took time to enquire about what I need as well as kept update of all the available properties. Also, she clarified my doubts and assisted with a lot of information. Chancellors is really lucky to have her as part of the team.
Chancellors, are an amazing company, and if you want everything explaining in detail about the contract, they are more than happy to go through it with you
Always very professional and responded in a timely manner. Emilia was especially helpful!
Felicity and the team have been great throughout and super supportive throughout the whole process. Making us aware of everything we needed and helping us secure the flat we wanted. We very much are looking forwarded to renting through chancellors now thanks to Felicity and the team.
Felicity has been an exceptional agent throughout my property search and finalization process. Her timely guidance and unwavering support have been invaluable, making the entire experience seamless and enjoyable.
Very quick and clear process. Felicity was extremely prompt and helpful with any questions

Reply from Chancellors - Royal Winchester House
Felicity along side the Royal Winchester House team has been nothing short of fantastic thoughout the whole process of us finding an appartment and helpful during the application process. Highly recommend to reach out.

Reply from Chancellors - Royal Winchester House
Felicity is an amazing lettings agent. Knowledgeable, professional and responded to all of my queries.
I have dealt with a lot of letting and sales agents since 2019, Felicity is straightforward, diligent and a positive member of staff.

Reply from Chancellors - Royal Winchester House
Felicity was very helpful and responsive. I have no hesitation to recommend Chancellors.

Reply from Chancellors - Royal Winchester House
We extend our sincere appreciation to Felicity Bramall MARLA for her outstanding support. Her prompt replies and informative responses have exceeded our expectations, and we are grateful for her dedication to ensuring a smooth and positive experience for her clients.

Reply from Chancellors - Royal Winchester House
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.