Chancellors - Royal Winchester House Reviews 

575
TrustScore 5 out of 5

4.9

Bond Way, Royal Winchester House, RG12 1RQ Bracknell, GB


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Rated 5 out of 5 stars

Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.

Company replied

Rated 5 out of 5 stars

Outstanding service from Emilia Williams. It was prompt, proactive and effective and all delivered with a friendly, charming manner. Dr. Jeremy Sampson Hong Kong 13th Jun... See more

Company replied

Rated 5 out of 5 stars

Emilia is always supportive and ready to provide information and explanations. She always contacted me by phone after communicating by email, which shows a high level of commitment and involvement in... See more

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Rated 4 out of 5 stars

Felicity has been a great help in finding solutions when dealing with the potential landlord. Our dealings with her have been excellent to date. Timely responses and she has kept us in the loop. Onl... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Bond Way, Royal Winchester House, RG12 1RQ, Bracknell, United Kingdom

  • 01344 408400

4.9

Excellent

TrustScore 5 out of 5

575 reviews

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4.9

All reviews

(575)

1,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

We have been letting our property with Chancellors from past couple of years, support and customer service we have received is amazing.
Special MS Emilia Williams been so amazing. Definitely recommend.

October 25, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Both Felicity and Emilia were very…

Both Felicity and Emilia were very helpful and reachable through out the process

October 20, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great personal.

Helpful personal, deal went smooth.

October 9, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

I had a great experience with…

I had a great experience with Chancellors Bracknell team at Royal Winchester building and special thanks to Felicity Bramall for her support and engagement. She was very polite, helpful, understanding and she went extra mile to fulfill my requirements. I wish her all the best and keep up the good work.

September 28, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Commendable ownership

We have been trying to find a property in Royal Winchester House, Bracknell for some time and Felicity have been extremely helpful in the process. She stuck with us with our search and accommodated number of viewings which resulted in us getting a letting property as per our liking. Appreciate all the support and thank her for working with us.

September 26, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Emilia Williams from Chancellors

Emilia Williams from chancellors estate agent at Royal Winchester House, Bracknell was very quick in understanding our requirements and suggesting us a flat for viewing. She also managed to get us another property at same building next day making it very simple.It was very easy to get onboarding the referencing process as well.

September 26, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Felicity from Chancellor’s was great

Felicity from Chancellor’s was great, really responsive, attentive and helpful. Has provided great service to us.

September 25, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Very efficient service

September 22, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Helpful staff

Felicity is the staff who handles my rental
application. She is very helpful and efficient. Always able to provide solid advice.
Fully appreciate her positive and
proactive working attitude.

September 18, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Thank you to Felicity Bramall

Thank you to Felicity Bramall in the Royal Winchester House office. My husband and I are new to renting and Felicity has made the experience easier and quicker than we expected. We enquired to view Royal Winchester House and within 24 hours - arranged a viewing on the weekend and received a response 48 hours later with the landlord’s decision. Would highly recommend contacting Felicity if you are looking to relocate to the Bracknell area. Thank you again Felicity!

September 18, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent work

Good experience

September 14, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Felicity was very helpful

Felicity was very helpful and managed to facilitate the move whilst taking my current circumstances into account.

June 25, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent follow-up

Felicity of Chancellors is an efficient, effective and caring professional who always responds to my wife's and my inquiries before taking follow-up actions in an appropriate and timely manner.

September 6, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Thank you Ms Felicity Bramall MARLA

I wanted to take a moment to express my deepest gratitude for the invaluable assistance Ms Felicity Bramall MARLA provided me in my search for the perfect rental property. Her kindness, professionalism, and dedication truly went above and beyond, and I am incredibly grateful for her efforts. Her patience and willingness listen to my requirements ensured that we were able to identify properties that aligned perfectly with my needs.

September 3, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us

Rated 5 out of 5 stars

Felicity was very helpful showing me…

Felicity was very helpful showing me around the different flats we were looking at and was quick to respond throughout the process. She provided an excellent service and allowed us to find the property we wanted as effectively as possible.

August 24, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

Great experience

Felicity was fantastic with her flexibility to our schedule and had excellent communication throughout.
She ensured we were well looked after!

August 24, 2023
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Reply from Chancellors - Royal Winchester House

Thank you George for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

Rated 5 out of 5 stars

a fantastic experience

I had a fantastic experience with Felicity and I couldn't be more grateful for the assistance I received. The agent I worked with was incredibly helpful and patient, taking the time to answer all my questions. Her professionalism and expertise were truly invaluable during a challenging letting process. Thanks to her guidance, I was able to find a solution amidst the difficulties of the rental market. I highly recommend this letting agency to anyone needing exceptional service and support.

August 20, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great and responsive service

Great service with effective communication. All responses are prompt and professional. She has clearly guided us through the entire process especially viewing arrangement and exchanging documents. Excellent service to help us complete the deal within one week.

August 17, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Felicity is one of the best letting…

Felicity is one of the best letting agent I have ever met. She did her job so well for helping me go through all the situation with the landlord. I would not be able to rent a house without her. Highly recommended Felicity at Chancellors - Royal Winchester House.

August 10, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Kevin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Felicity has been kind

Felicity has been kind, helpful and responsive and we truly appreciate it!

August 6, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Mr Natarajan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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