Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.
Company replied
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Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.
Company replied
Outstanding service from Emilia Williams. It was prompt, proactive and effective and all delivered with a friendly, charming manner. Dr. Jeremy Sampson Hong Kong 13th Jun... See more
Company replied
Emilia is always supportive and ready to provide information and explanations. She always contacted me by phone after communicating by email, which shows a high level of commitment and involvement in... See more
Company replied
Felicity has been a great help in finding solutions when dealing with the potential landlord. Our dealings with her have been excellent to date. Timely responses and she has kept us in the loop. Onl... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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Bond Way, Royal Winchester House, RG12 1RQ, Bracknell, United Kingdom
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Reply from Chancellors - Royal Winchester House
Emilia was amazing from start to end in helping us rent our new flat in Bracknell.
I am very happy to have chosen Chancellors and I would highly recommend it to others.
Thank you Emilia.

Reply from Chancellors - Royal Winchester House
Felicity is helpful and professional. She answered questions I had and explained everything in detail.
Appreciate all your hard work and would recommend you to anyone looking for letting.

Reply from Chancellors - Royal Winchester House
I was looking for property in Bracknell and got an opportunity to meet
Felicity Bramall MARLA, representative of Chancellors. She is very helpful to customers.. she understood client needs, provided right advise and served to highest standards
My bad luck, i couldn't rent the property in Royal Winchester house due to personal challenges but she has really helped me in viewing and more particularly her acknowledgement and quick response to all my queries
Very knowledgeable and highly reliable person to work with..

Reply from Chancellors - Royal Winchester House
Emelia maintained her link with us the Landlords and kept the potential tenants interested whilst still pursuing a renewal with the existing tenant who did renew.

Reply from Chancellors - Royal Winchester House
Thank you Chancellors team helping us for rental. Felicity and Emilia are really helpful and work so efficiently. Appreciate all their efforts, we can find our home so fast.

Reply from Chancellors - Royal Winchester House
I’m happy with the service and selected property to rent provided by Chancellors. Emilia Williams has been very helpful with our requests and providing professional assistance for us. In our case, my family and I are relocating to the UK from HK, we thought it would be difficult to rent a property before we arrive UK, in fact, Chancellors has fulfil our needs and solved our concerns. I would recommend Chancellors to people around me. Last but not least, Thank you Emilia and Chancellors for helping us finding our first home in the UK.

Reply from Chancellors - Royal Winchester House

Reply from Chancellors - Royal Winchester House
Felicity was lovely, provided us with great support throughout the whole process!

Reply from Chancellors - Royal Winchester House
I am really happy with the response from Emilia from the emails I sent to her she responded in a timely fashion and always helpful.

Reply from Chancellors - Royal Winchester House
The tenant annual contract renewal was handled effectively and professionally by Emilia. I was kept updated at every step of the way.

Reply from Chancellors - Royal Winchester House
Able to answer any questions I had very quickly. Booking a viewing was easy and everything we needed to do afterwards was explained well.

Reply from Chancellors - Royal Winchester House
Emilia Williams was professional, efficient and friendly.
I had full confidence that all work would be carried out promptly and efficiently and I would always be kept up to date.
It was helpful to receive phone calls as well as emails and to always be treated in a friendly manner.

Reply from Chancellors - Royal Winchester House
Miss Williams was very knowledgeable, efficient, very friendly and very reliable, and sorted out the everything with aplomb.
Her work was very appreciated and deserves mention.

Reply from Chancellors - Royal Winchester House
Really appreciate to have Felicity Bramall to provide us immediate response and detail information to rent an apartment.
She is professional and helpful.
I definitely will recommend Felicity to my friend and my family when they are looking for renting an apartment.

Reply from Chancellors - Royal Winchester House
To me it's a first time to rent an apartment in the UK. Felicity was very good in provision of required information, she answered all my questions immediately, it was a great pleasure to work with her.

Reply from Chancellors - Royal Winchester House
I am greatly pleased by the service provided by Emilia. She is always helpful and goes above and beyond to help and provide information. She is an extremely meticulous and organise individual.

Reply from Chancellors - Royal Winchester House
Emilia Williams was very helpful, and professional. % stars all the way.

Reply from Chancellors - Royal Winchester House
My property viewing experience was very good. Emilia I found very friendly and quick in giving responses. Looking forward the same kind of support in future.

Reply from Chancellors - Royal Winchester House
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