Chancellors - Royal Winchester House Reviews 

575
TrustScore 5 out of 5

4.9

Bond Way, Royal Winchester House, RG12 1RQ Bracknell, GB


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Rated 5 out of 5 stars

Our stay at Royal Winchester House was a terrific experience. The apartment was first class and the team - Felicity, Milla and Aleks - were phenomenal. Highly recommended.

Company replied

Rated 5 out of 5 stars

Outstanding service from Emilia Williams. It was prompt, proactive and effective and all delivered with a friendly, charming manner. Dr. Jeremy Sampson Hong Kong 13th Jun... See more

Company replied

Rated 5 out of 5 stars

Emilia is always supportive and ready to provide information and explanations. She always contacted me by phone after communicating by email, which shows a high level of commitment and involvement in... See more

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Rated 4 out of 5 stars

Felicity has been a great help in finding solutions when dealing with the potential landlord. Our dealings with her have been excellent to date. Timely responses and she has kept us in the loop. Onl... See more

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Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Bond Way, Royal Winchester House, RG12 1RQ, Bracknell, United Kingdom

  • 01344 408400

4.9

Excellent

TrustScore 5 out of 5

575 reviews

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4.9

All reviews

(575)

1,578 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to deal with and very…

Very easy to deal with and very professional

July 27, 2023
Chancellors - Royal Winchester House logo

Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Chesterhill Investments Ltd, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thank you Emilia.

Emilia was amazing from start to end in helping us rent our new flat in Bracknell.
I am very happy to have chosen Chancellors and I would highly recommend it to others.
Thank you Emilia.

July 25, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Edwin, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
Chancellors - Royal Winchester House logo

Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Mr Melling, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thank you for helping to find the new home

Felicity is helpful and professional. She answered questions I had and explained everything in detail.

Appreciate all your hard work and would recommend you to anyone looking for letting.

July 19, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review RT, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

I was looking for property in Bracknell…

I was looking for property in Bracknell and got an opportunity to meet
Felicity Bramall MARLA, representative of Chancellors. She is very helpful to customers.. she understood client needs, provided right advise and served to highest standards

My bad luck, i couldn't rent the property in Royal Winchester house due to personal challenges but she has really helped me in viewing and more particularly her acknowledgement and quick response to all my queries

Very knowledgeable and highly reliable person to work with..

July 19, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Phanindra, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

RESIDENTIAL TENANCY RENEWALEmelia maintained her link with us the…

Emelia maintained her link with us the Landlords and kept the potential tenants interested whilst still pursuing a renewal with the existing tenant who did renew.

July 18, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Ray, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thank you Chancellors team helping us…

Thank you Chancellors team helping us for rental. Felicity and Emilia are really helpful and work so efficiently. Appreciate all their efforts, we can find our home so fast.

July 18, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Miss Lee, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great experience with Chancellors

I’m happy with the service and selected property to rent provided by Chancellors. Emilia Williams has been very helpful with our requests and providing professional assistance for us. In our case, my family and I are relocating to the UK from HK, we thought it would be difficult to rent a property before we arrive UK, in fact, Chancellors has fulfil our needs and solved our concerns. I would recommend Chancellors to people around me. Last but not least, Thank you Emilia and Chancellors for helping us finding our first home in the UK.

July 9, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Mr Chan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

SUPER

Quick response & explain everything in details.

July 6, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Eddie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Thank you to Felicity

Felicity was lovely, provided us with great support throughout the whole process!

May 17, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Miss Salvado, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Happy to give review

I am really happy with the response from Emilia from the emails I sent to her she responded in a timely fashion and always helpful.

July 5, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Mr Daly, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Annual contract renewal

The tenant annual contract renewal was handled effectively and professionally by Emilia. I was kept updated at every step of the way.

July 5, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Adrian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 4 out of 5 stars

Helpful and easy

Able to answer any questions I had very quickly. Booking a viewing was easy and everything we needed to do afterwards was explained well.

July 2, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Mr Riley, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Chancellors

Emilia Williams was professional, efficient and friendly.
I had full confidence that all work would be carried out promptly and efficiently and I would always be kept up to date.
It was helpful to receive phone calls as well as emails and to always be treated in a friendly manner.

July 4, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Mrs Lovelady, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service: Miss Williams was very knowledgeable

Miss Williams was very knowledgeable, efficient, very friendly and very reliable, and sorted out the everything with aplomb.
Her work was very appreciated and deserves mention.

June 28, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Prof Baffour Amo-Takyi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Really appreciate to have Felicity…

Really appreciate to have Felicity Bramall to provide us immediate response and detail information to rent an apartment.
She is professional and helpful.
I definitely will recommend Felicity to my friend and my family when they are looking for renting an apartment.

June 29, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Mr Chiu, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

To me it's a first time to rent an…

To me it's a first time to rent an apartment in the UK. Felicity was very good in provision of required information, she answered all my questions immediately, it was a great pleasure to work with her.

June 27, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Mr Yasiukevich, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Rental agreement negotiation!

I am greatly pleased by the service provided by Emilia. She is always helpful and goes above and beyond to help and provide information. She is an extremely meticulous and organise individual.

June 22, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Nikita, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Emilia Williams was very helpful

Emilia Williams was very helpful, and professional. % stars all the way.

June 22, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

My property viewing experience was very…

My property viewing experience was very good. Emilia I found very friendly and quick in giving responses. Looking forward the same kind of support in future.

June 16, 2023
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Reply from Chancellors - Royal Winchester House

Thank you for leaving us this great review Mr More, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

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