Chancellors - Staines Reviews 

222
TrustScore 4.5 out of 5

4.6

Market Square, Cygnet House, TW18 4RH Staines, GB


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Rated 5 out of 5 stars

Very friendly and helpful, made the process very easy and smooth, since we had another viewing with him soon after he even offered to drive us there himself which was very kind!

Company replied

Rated 5 out of 5 stars

I had the pleasure of speaking with Mohit, I will recommend him! He was professional with me on the phone, knowledgeable, and genuinely dedicated to helping me. Mohit took the time to understand my... See more

Company replied

Rated 5 out of 5 stars

Excellent service Highly recommend. Guided me through selling a property to completion. Any queries or questions I had were quickly answered. Ensured suitable viewings, which has led to a pain-fr... See more

Company replied

Rated 5 out of 5 stars

daisy was fantastic to work with throughout the whole process she is always there to answer questions along the way. I would recommend her to anyone. she did an incredible amount of information gath... See more


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • Market Square, Cygnet House, TW18 4RH, Staines, United Kingdom

  • 01784 682010

4.6

Excellent

TrustScore 4.5 out of 5

222 reviews

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4.6

All reviews

(222)

1,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful! Finally!!!!

Actually gets things done!

March 16, 2020
Unprompted review
Chancellors - Staines logo

Reply from Chancellors - Staines

Thank you Mr Laing for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Great team effort

Just wanted to add our thanks to a great team who found us a buyer. Lucy, Nicola and Marie, thank you for all your effort and hard work, we really appreciated your consultation, liaisions with the buyer and being friendly, keeping us updated on the progress of the sale and also stepping in at the last minute to give the solicitors a nudge to hurrying things along.
Many thanks
Bill and Oksana

February 28, 2020
Unprompted review
Rated 5 out of 5 stars

Kylie was excellent and prompt in…

Kylie was excellent and prompt in communications, would recommend!

February 26, 2020
Unprompted review
Chancellors - Staines logo

Reply from Chancellors - Staines

Hello Miss Richards, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

More of a trusted advisor rather a…

More of a trusted advisor rather a another salesmen

February 18, 2020
Unprompted review
Chancellors - Staines logo

Reply from Chancellors - Staines

Thank you for leaving us this great review Mr Arachchi, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Great experience with Chancellors

It has been great experience since arranging the viewing for apartments till the signing off the agreements. Was easy to arrange a date and once we make an offer Chancellors guys pick the details and make it work fast and smoothly. Referencing will be done accurately and fast. They provide good customer support by providing status updates and getting feedback.

February 13, 2020
Unprompted review
Chancellors - Staines logo

Reply from Chancellors - Staines

Hello Mr Wickrema, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 5 out of 5 stars

Owen Nato

Owen Nato; committed to helping you every step of the way. Always approachable, very informative. No hesitation in going back to Owen time and time again. Amazing guy! Thanks Owen for your continued support.

February 11, 2020
Unprompted review
Chancellors - Staines logo

Reply from Chancellors - Staines

Hello CC, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.

Rated 4 out of 5 stars

Friendly and helpful but could be…

Friendly and helpful but could be better at keeping in touch

February 4, 2020
Unprompted review
Chancellors - Staines logo

Reply from Chancellors - Staines

Thank you Mrs Ford for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Happy to recommend a local estate agent!

I have been very impressed with the ongoing attention and service that we have received from Chancellor's in Staines during the sale of our property. Lucy and her team have been attentive and given us prompt and comprehensive updates on the status and results of viewings and progress in general. Specific thanks to Anna who has made the process palatable with her cheery yet professional approach.

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

Lucy Parsons from Chancellors,Staines…

Lucy Parsons from Chancellors,Staines was excellent!
We encountered numerous issues in regards to the conveyancers on all sides and she took it upon herself to get involved and through her hard work and commitment in pushing the chains, we succesfully completed. Lucy was professional and extremely friendly and was avaliable whenever required. A credit to her team and would come back to Chancellors should I sell again!

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

Nicola James Feedback

Nicola has done an excellent job of marketing our house for sale. Her diligent work led to a sale within 10 days. She is an excellent communicator and kept us fully informed. We are very pleased with her support and would recommend her to anyone.

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

Finally An Agent I Can Trust

For a few years I have built up a portfolio but always decided to manage the properties & seek tenants myself.
I approached Chancellors in Staines through a recommendation & thought I’d see what they can offer & if it will be easier for me moving forward.
They were amazing both Owen & Amy in the lettings team couldn’t of been more honest, down to earth & trustworthy.
They found me a tenant in 24 hours which blew my mind & made the whole changeover as comfortable for both myself & the tenant as could possibly be.
Based on this I chose to take out the full managment option so much so I’ve even moved some of my other properties over to them now aswell & will continue to do so moving forward.
Would like to say a huge Thankyou for all there hard work & for being so down to earth.
Would highly recommend them to any landlord or tenant looking to let a property.

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

Nicola

I dealt with Nicola for the majority of my sale. I found her to be professional, approachable, friendly and willing to help. Nicola was always on the ball and would always return calls speedily.

November 16, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I have been extremely impressed by the service I have received from Chancellors so far! Amy has been fantastically professional, charasmatic and really listens to your needs and what you're looking for. As it's my first time looking to rent my own flat after years of saving Amy really look her time to explain the process to me and didn't make me feel silly when I needed to ask for a little more clarirification. Communication has been fantastic, I even got a follow up phone call half an hour before the viewing. Most other agents send a text message so this was a nice touch. Amy is very flexible around my job and understands that I am away day to day so this was great to feel so supported during the initial stages. I also spoke to Owen over the phone who was very friendly and knowledgeable. Great service so far!

November 15, 2019
Unprompted review

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