Very friendly and helpful, made the process very easy and smooth, since we had another viewing with him soon after he even offered to drive us there himself which was very kind!
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Company details
Written by the company
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
Chancellors
Written by the company
- About Us
- One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
- What We Do
- Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
- Our Service to You
- Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment
Contact info
Market Square, Cygnet House, TW18 4RH, Staines, United Kingdom
- 01784 682010
4.6
Excellent
222 reviews
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Amazing stress free service, would highly reccomend!
Our estate agent, Roy, was amazing, he proposed a property to us we hadn't even considered that was a perfect match, he considered and perfectly aligned our requirements with properties he had available, he was always open to answering any questions we had and made the whole experience stress free. Thank you!
November 3, 2020
Reply from Chancellors - Staines
Thank you for leaving us this great review Eleanor, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Matt's communication has been great and…
Matt's communication has been great and clear since day one. Really happy with the professional and friendly approach and instructions. Looking forward to complete all formalities with ease.
November 3, 2020
Reply from Chancellors - Staines
Hello Mr Fernandes, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
A great polite efficient team.
My assigned support Roy was excellent, very fast working, chased and supported my application in every possible way. A credit to an overall outstanding team in the Staines office.
October 29, 2020
Reply from Chancellors - Staines
Hello Mr Valentine, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
This company left me and my family in…
This company left me and my family in the street. Telling me what movement date is delayed just 10 days before. No compensation or discount. I do not recommend this company.
October 28, 2020
Unprompted review
Reply from Chancellors - Staines
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Unfortunately, we cannot identify you from this review. Many thanks.
Roy has been outstanding
Roy has been outstanding! He has helped us and even after we were refused the first property he continued to be helpful and polite he’s gone the extra mile to help us find a even better property and continued to be upbeat and reliable thanks Roy!!
October 13, 2020
Reply from Chancellors - Staines
Thank you for leaving us this great review Ms Keene, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
Nice people to do business with.
The agent that dealt with my search requirements was very quick in providing me with details of 3 apartments that met my specifications. He arranged viewings to fit in with my schedule, arrived on time and provided all the answers to my questions. Very easy to communicate with. Excellent customer service.
October 4, 2020
Unprompted review
Reply from Chancellors - Staines
Hi, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.
Lovely branch to deal with.
Everyone I dealt with at the Staines Branch were lovely. Lucy, Jamie, and Annalise were all wonderful to deal with and I would like to say thank you very much for a very efficient service. Jamie was exceptionally helpful in dealing with a very long chain and I really felt supported.
Thank you very much
Vic Reynolds
September 30, 2020
Unprompted review
Reply from Chancellors - Staines
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Requested a viewing.
Called Chancellors to book a viewing. Spoke to Jodie who was very polite and helpful! It was a stress free call and completed within minutes.
September 30, 2020
Unprompted review
Reply from Chancellors - Staines
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Very helpful and respectful team.
I've been on a lookout for a pet friendly property for months, with no luck and since I was looking to move for the first time, I didn't really know what to do either. Thanks to the expertise of the Chansellors agent Roy Payne, I am now about to move in to my new flat, together with my beloved pets.
September 18, 2020
Unprompted review
Reply from Chancellors - Staines
Hello Miss Kajda, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
Roy makes every effort within his…
Roy makes every effort within his control to help with a situation . Good work keep it up .
Well mannered and good communication and thrives to make the client happy
September 10, 2020
Unprompted review
Reply from Chancellors - Staines
Hi Michael, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
An excellent service from offer through…
An excellent service from offer through to completion was provided by Lucy Parsons at Chancellors in Staines. Lucy's experience and enthusiasm for property was evident from the off. I was further impressed by her professionalism and handling of the transaction at such a difficult time for the property market with the impact of Covid. Thank you Britta and Tom
August 4, 2020
Unprompted review
We were very grateful to Jack when he…
We were very grateful to Jack when he went back to the office to pick up another set of keys so that we could view a second flat.
He was also very informative about the area and the property.
June 18, 2020
Unprompted review
Jack Spink - 5*
I couldn’t rate Jack highly enough, brilliant service to my girlfriend and I when finding us our first property. Thanks again!
June 18, 2020
Unprompted review
Very friendly
Very friendly and easy to talk to and very knowledgeable about the properties
June 17, 2020
Unprompted review
Staines Sales Team
Very professional & honest service, highly recommended.
June 16, 2020
Unprompted review
Highly recommend
Jack has been assisting me with finding a property to rent and has been nothing but helpful, honest and polite. Listens to your requirements, isn’t pushy and has excellent communication - whether it be responding to my emails or keeping me up to date with developments. Highly recommend!
June 2, 2020
Unprompted review
Annalise was fantastic
Annalise was fantastic! In a difficult time such as COVID 19, she was very patient and supportive to show us the properties we had in mind. She answered all the questions we had, followed up on other viewings we wanted to explore before narrowing the search. She went extra miles and offered to show us again places that we had shortlisted. Totally recommend working with her as she is trustworthy, has great people skills making sure she understands your requests without being pushy! Give it a go, you may find your next home with her ;)
June 2, 2020
Unprompted review
Jack's performance
Jack is always helpful in the search of a new property for us to to rent, responds quickly and very professional!
June 1, 2020
Unprompted review
Very helpful
Very helpful, answered all our questions and made us feel very at ease and certain about the process.
May 28, 2020
Unprompted review
Efficient ,on time and keep you informed
March 23, 2020
Unprompted review
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