Chancellors - Surbiton Reviews 

I want to give a big shoutout to Megan. She very kindly showed myself and my mother the house that we are going to let. Megan briefed back everything we asked and was super helpful.

Emily was extremely friendly and prompt when we met her for a viewing. Great service and went above and beyond for us when we struggled to get the vendor to agree to let us view. Thank you Emily!

I was with Chancellors for 7 months or so. It started not so well when I was managed by 2 people who have since left. I must also say that at the start I failed to notice the 6 month sign-up but that was my fault for not reading the docs clearly enough, and I experienced a fairly hard-sell of the Chancellors panel solicitor (for an fee payable up front). I refused this as I saw no point and this was fortunate as the property didn't ultimately sell. After that initial hiccup Emily Healey was assigned to manage my viewings and this was a totally improved service. Really professional, friendly and always giving a good, thorough feedback of the viewings and update on the whole progress. If you get Emily as your salesperson you'll definitely be in good hands!

Happy with the service that received

Fast communication, brilliant help.

Megan was very helpful in finding us a rental property. Our requirements were quite specific in terms of what we needed, and Megan worked quickly to understand our needs, negotiate appropriately with the landlord and secure the property. Thank you Megan!

Very much appreciate how quickly and smoothly things progressed for renting a new flat, Megan in the Surbiton office was very helpful and efficient in arranging the viewing and answering my questions about the property and what the next steps would be. Great service through the whole process!

Great service, answered all our questions and was knowledgable about the property. Thanks Megan!

When looking for a property to rent I contacted Chancellors, I spoke with Megan and we arranged several viewings in the area. I explained to Megan that I wanted the appointment times of viewings close together as during the pandemic no where was open to wait, and we were using public transport to travel to the area for viewings.

Megan was able to facilitate this so there wasn't a long wait between viewings which wasn't easy to do especially with people wfh during the pandemic. After seeing a property we realised we wanted to move forward with an offer. Megan helped make that happen and by the end of the day it had been accepted.

Since then we have completed all the necessary paperwork in a quick and efficient time frame.
Megan was punctual, friendly, professional and happy to help us in our search for a new property during the pandemic lockdown.

Emily provided a great service: all I needed and nothing I didn't. Thanks, Emily!

Megan & Sam were instrumental in helping us find a property. They’re miles ahead of their competitors in the area surrounding their overall levels of customer service and care. Would highly recommend.

It was the first time ever in my life to rent a property and I was very confused and nerves to find a right estate agent. Luckily found Megan at Chancellors, who showed me a nice property at a very good rental price. She was very professional and friendly. I’m pleased to have been served by Chancellors. Hopefully will seek their service in future as well if needed.

Friendly, efficient and professional service. We would use again.

Thankyou myles
All satisfactory

Hannah was very responsive, extremely helpful and accommodative of my schedule to arrange the visit.

Been doing bussiness with this branch for some timeBeen doing business with this branch for some time.
There has been a big change for the better since it came under the new leadership of Myles Wiltshire.
Myles, you went the extra mile and beyond, I believe the sales will grow quickly with you in charge.
Many thanks.

My agent Myles is pragmatic and honest, I get regular updates both by e mail and via the phone and really get the impression he listens to me and fully understands and supports my situation. I genuinely believe he is working hard on my behalf . Thank you Myles .

I found Myles very polite and actually listened to what I was looking for rather than showing me properties that weren’t appropriate.

I could not recommend them enough. Friendly, efficient & also not afraid to tell you straight when needed, which I felt was exactly the right balance. Would use them again in a heartbeat. Particular thanks to Curtis & Myles who spent the most time dealing with us.