Chancellors thatcham Great service with my purchase and selling Have to mention Ben Armstrong as he went the extra mile to keep me informed and was always at the end of the phone with my queries... See more
Company replied
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Chancellors thatcham Great service with my purchase and selling Have to mention Ben Armstrong as he went the extra mile to keep me informed and was always at the end of the phone with my queries... See more
Company replied
We purchased a property through Chancellors, dealing mainly with Stacy in the Thatcham branch. Stacy was fantastic throughout and kept us informed. Despite us sadly losing the first property we hoped... See more
Company replied
We recently had the pleasure of viewing two properties with Ben Armstrong from Chancellors, and the experience was excellent from start to finish. Ben was professional, friendly, and very knowledgea... See more
Company replied
I found Amy to be very helpful and informative on our first house viewing. Have since organised a second viewing and Amy has been prompt and concise with all communications leading up to this. Would r... See more
Company replied
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
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56 Broadway, RG19 3HP, Thatcham, United Kingdom
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Brooke has been communicative and thoughtful. She's been helpful and really supportive, balancing the needs of all parties concerned. I would recommend Chancellors to anyone.

Reply from Chancellors - Thatcham
Brooke was brilliant in being proactive in alerting us to the property available and organising a viewing promptly. She was friendly and approachable without being pushy, and we will definitely be wanting to come back to her for support in moving house. Excellent service!

Reply from Chancellors - Thatcham
Lauren and the Team at Thatcham have been outstanding throughout our process, advising us and keeping in close contact to ensure what would usually be one of the most stressful life events is actually a very enjoyable experience. There communication and updates have been consistent and informative. They have all gone above and beyond but the knowledge Lauren has showcased has helped us navigate what would usually be exhausting issues and put us in contact with other professionals such as Mortgage advisors and Solicitors to ensure we got the best deal and everything went as smooth as possible. We can’t recommend Lauren and the team enough for helping guide us to our forever family home!

Reply from Chancellors - Thatcham
Louise has been great to deal with, very personable and professional. The communication has been great with chancellors.

Reply from Chancellors - Thatcham
Great communication and liaison with my tenants by Lauren when I wanted to sell my rented property.
Then good pictures and marketing material brought in a lot of interest leading to an early offer.
Hopefully things continue to progress well towards a successful completion.

Reply from Chancellors - Thatcham
I had a brilliant experience working with Stacy. I explained what I was after, and she quickly sent over a great selection of investment properties that were exactly what I was after. She has great knowledge of the market! She was friendly, proactive, and made the whole process smooth and stress-free. I'm really impressed and look forward to working with her again in the future. Highly recommend her if you're looking for an estate agent who truly gets it right.

Reply from Chancellors - Thatcham
Very professional with good level of information provided.
Would have given 5 stars if they hadn’t changed my appointment time the day before.

Reply from Chancellors - Thatcham
I dealt with Ben at Chancellors for the sale of my property and he sold it within a week of being on the market for 10k over the asking price. Very thorough and efficient, he makes it easy to sell your property through Chancellors. I will always recommend Ben to others when looking to sell. Our second property will be going through Ben as well.

Reply from Chancellors - Thatcham

Reply from Chancellors - Thatcham
Efficiency was great kept us up to date with the matters involving the sale of our property. Bless they struggled getting hold of us as phones playing up also bad receptions our end but 100% Stacey's kept pursuing and gets results. Highly recommend top marks Stacey.

Reply from Chancellors - Thatcham
Tracy turned up on time and led us through a very informative viewing. Answered all my questions and a delight to talk to. Really professional.

Reply from Chancellors - Thatcham
Excellent communications in marketing of our property

Reply from Chancellors - Thatcham
Ben has been very helpful in assisting with the sale of the property and continues to provide support to make the progression of the sale more comfortable.

Reply from Chancellors - Thatcham
As first time buyers, Stacy was really helpful in answering any and all questions we had.

Reply from Chancellors - Thatcham
Receive regular updates on viewings and current trends.

Reply from Chancellors - Thatcham

Reply from Chancellors - Thatcham
Oli has been very professional and helpful throughout the entire viewing process.

Reply from Chancellors - Thatcham
Dealing with Sasha was really easy and nothing was any trouble from day one .
A joy to deal with

Reply from Chancellors - Thatcham
Very good and professional service so far. Lauren and Stacey have been both really helpful in the process.

Reply from Chancellors - Thatcham
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