I was looking for the perfect keepsake for my daughter's 13th birthday, without breaking the bank. I found The Charming Jewellery Store through a Google search for personalised jewellery. There were l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered the Amari Gold Heart baby bangle. A week later got a message to say their deliveries had gone missing and we were asked to choose another product. We have asked for the same bangle so will see... See more
Ordered a bracelet 3 weeks ago and its never arrived. Sent several emails, none of which were replied to. Tried the "Chat" nobody answers those messages either. Rang the telephone number on the websit... See more
Rarely are expectations exceeded, but mine were with the beautiful jewellery from the charming jewellery store. I ordered 2 pairs of earrings to give as Xmas gifts and I am delighted with them. The pr... See more
Company details
Written by the company
Shop handmade personalised jewellery in the UK at The Charming Jewellery Store. Order the expertly fashion, modern personalised jewellery from our online shop.
Contact info
matlock green, DE4 3BT, matlock, United Kingdom
- info@charmingjewellerystore.co.uk
- www.charmingjewellerystore.co.uk
3.5
Average
221 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quite disappointed
Quite disappointed. Order received before Christmas not happy with the quality. Emailed a number of times since December 21st. Still awaiting an answer?
January 13, 2021
Unprompted review
Lovely jewellery super fast delivery.
January 12, 2021
Amazing quality I was very pleased
Amazing quality I was very pleased with the service I was kept informed of every update and was very happy with how quickly they got back to me when I had any questions I would recommend anyone to use the services
Thank you so much my wife loved it
January 12, 2021
Took forever to arrive but the earings…
Took forever to arrive but the earings were lovely
January 11, 2021
Amazing!!!!
Received my item today and its absolutely beautiful and had great communication with them throughout, would 100% recommend and will definitely be using again in the future.
December 23, 2020
Unprompted review
Easy from start to finish
Easy from start to finish. I bought 2 personalised necklaces, they arrived in less than a week. Would highly recommend
December 8, 2020
Very fast service and very nice item
December 7, 2020
Perfect
Rarely are expectations exceeded, but mine were with the beautiful jewellery from the charming jewellery store. I ordered 2 pairs of earrings to give as Xmas gifts and I am delighted with them. The presentation boxes are also beautiful. Fast delivery & good packaging too. Found a hidden jewel with the charming jewellery store. Thank you!
December 5, 2020
I placed 2 orders
I placed 2 orders, one with engraving and the delivery was super! The product is amazing quality and the prices are fantastic and free delivery!!!
December 5, 2020
Very Happy…
Very pleased with my earrings and the service is excellent .Packaged well.
December 5, 2020
Perfect brilliant
December 4, 2020
Excellent service.
Excellent service.
Goods look as good as the picture.
Good value for money.
December 2, 2020
ordered the silver christening bracelet…
ordered the silver christening bracelet it’s absolutely stunning and the little engraved box that it comes it so pretty
December 2, 2020
Christmas box for dad
Quick dispatch
Was delivered well wrapped and I was delighted with my purchase thank you very much
December 1, 2020
Beautiful jewellery.
December 1, 2020
10/10
I've ordered 3 times now, and will continue to do so as the items are so beautiful and well made. The personalisation is stunning especially on some of the boxes the jewellery is in.
Delivery is always quick and well packaged, good customer service also.
November 17, 2020
I bought a bracelet as a gift for my…
I bought a bracelet as a gift for my daughter,it was lovely and well made and came in a lovely box. Packaged well and arrived quickly too. Thankyou!
November 15, 2020
Amazing jewellery and a fantastic no…
Amazing jewellery and a fantastic no hassle service . Thank you
November 11, 2020
Beautiful
Beautiful little earrings with a personal engraved message on the box. Truly lovely and delivered really quickly xx
November 10, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.