Lisa Holden made everything so simple. She didn't fault in keeping us informed and chasing on our behalf. She has been both professional and friendly. So pleased we chose Charters Estate Agent from... See more
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13 Oakmount Road, SO53 2LG, Chandlers Ford, United Kingdom
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We found a property and Kirstie from the Farnham branch assisted us almost instantly. Very professional and the process was very smooth, would highly recommend.

Reply from Charters Estate Agents
I am a landlord and rent my house using Peter Knobbs and Charters as my agent. Today I needed some advice. I called Pete who gave his time freely and talked through the problem. He, as always, was straight speaking and extremely knowledgeable. Experience really counts and he has it. He gave me options going forward as well as saying what he would do and why. I most certainly will be doing what he recommended. Thanks Pete.

Reply from Charters Estate Agents
Kirstie at the Farnham branch was wonderful in the process of viewing a flat, and helping us to get all our checks and referencing done quickly. She was knowledgeable about the flat and answered any questions we had. She was also very helpful and friendly in all aspects of the process and is a great representative of Charters

Reply from Charters Estate Agents
Charters are the most efficient managing agents I've ever dealt with as a tenant. Parris manages the property I live in. She is knowledgeable and sympathetic and critically. she always responds fast whenever I have a query or some minor repairs . I highly recommend them.

Reply from Charters Estate Agents
Stacey was welcoming, helpful and answered any enquiries in a timely mannor. He made my moving experience a lot less stressful than it could have been. Thank you

Reply from Charters Estate Agents
Cannot thank the team enough for all their hard work and dedication to helping and supporting my journey of my first purchase. Jo was an absolute superstar and the communication was wonderful. I felt heard, supported and actioned on behalf of so thank you all so much!

Reply from Charters Estate Agents
We completed our house sale in Eastleigh on 06/07/26, Although the process was drawn out and took about 5 months from accepting the offer till completion, the guys and girls at Charters were always on the ball, they kept us informed with everything, even during that time in all house sales when it goes quiet while solicitors do their thing, They rang us just to reassure things were progressing. From the start, all the staff were friendly and professional, even if we were passing and called in At Chandlers Ford, Nothing was too much trouble, Yes we paid probably a bit more than elsewhere but they got the job done and matched our house with the buyer. I can't remember names in the CF branch but thank you to each and everyone who dealt with the sale of our home.

Reply from Charters Estate Agents
We chose Charters to help us sell our house in Chandler's Ford. We did speak to a couple of others first, but from the moment we started talking to them they seemed to genuinely care about us and helping us find the best deal for our property. In the Chandler's Ford branch Jorgia, Cameron, Lydia, Brett and all the other staff we interacted with were at all times friendly, understanding, and offered excellent advice to help us position our property on the market. The impression we got speaking to some other agents was that they prioritised a quick sale for their turnover, where as our house is our most valuable asset Charters were great at positioning us to make the most of that in a difficult time in the market, not pressuring us to accept low offers and giving us up to date advice as the market shifted.
Their reputation and rating on here is well deserved, when selling again I would definitely have them at the top of my list.

Reply from Charters Estate Agents
I worked with Lucy in Hove....I realised what a difficult market it would be after an initial foray in the market....I called her at 2.30 and I asked for a quick result, we had a property sorted by 5.00....friendly , efficient, knowledgeable and reassuring...

Reply from Charters Estate Agents
It has great and perfect customer service. I will recommend it to everyone.

Reply from Charters Estate Agents
Hi! I'm in the process of seeking a new property to rent. And could definitely say that Zara is extremely helpful and pleasant person. She carefully took all the details and offered different options for me immediately. Thank you😊

Reply from Charters Estate Agents
Huge help from William Prowse - he’s been great on the phone and has made sure that any outstanding jobs have been completed!

Reply from Charters Estate Agents
Had a great talk with Zara from Charters Brighton. She listened to my considerations for potential viewings and was very clear and concise with information given. Very professional with a great attitude!

Reply from Charters Estate Agents
Rhian showed us a house in Portsmouth. She was very professional, friendly, on time. We are now handling the processing of renting and we hope everything will go through OK.

Reply from Charters Estate Agents
A massive thank you to Gary Hansford, who was absolutely instrumental in getting us to the finish line. Throughout the entire process, he was proactive, professional, and excellent at keeping both myself and the buyer in the loop. He constantly chased solicitors and pushed the case along to ensure there were no unnecessary delays. It made a stressful time so much easier. It's also the second time I've used Charters Estate agent for the sale of my property, I highly recommended Charters!

Reply from Charters Estate Agents
It has been a genuine pleasure to work with Rhian. She has been beyond helpful and kind. She has done her best to find us the perfect home. And would constantly find us new ones that suited us.

Reply from Charters Estate Agents
I've had absolutely amazing service from Kirstie at the Farnham office. My partner and I have been struggling to find somewhere as we were often being brushed off. However, with Kirstie she welcomed us in with open arms plus she and her colleagues made the renting process speedy and easy to understand. Huge thanks to the Farnham and Alton team helping us smoothy move into our new home, highly recommend :)

Reply from Charters Estate Agents
From my very first enquiry through to passing all of my checks, Nikola has been absolutely outstanding. She responded to every email incredibly quickly, kept me informed throughout the entire process, and always took the time to explain everything clearly and thoroughly. What stood out the most was how reassuring she was whenever I had questions or concerns. Moving home can be stressful, but Nikola's professionalism, communication and attention to detail made the whole experience feel straightforward.
Nikola is an absolute credit to Charters, and I sincerely hope she receives the recognition she deserves for the standard of service she provides. Charters have provided an excellent service from beginning to end, and I wouldn't hesitate to recommend them.

Reply from Charters Estate Agents
We had a viewing with Michael and he was so professional and welcoming. From first contact, to checking our requirements and then arriving on time (well early actually) for our viewing, Michael was a pleasure to work with. We have looked around a number of properties and he was the most thorough and professional agent we have come across.

Reply from Charters Estate Agents
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