Chaseeyecare Reviews 

193
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of care they received. Customers frequently praise the friendly staff for creating a welcoming, calm, and comfortable environment from the very moment they walk through the door. Some people also felt that the thorough eye examinations and expert medical guidance provided truly remarkable health support over the years. Consumers especially appreciated how remarkably patient and accommodating the entire team was when assisting children and neurodiverse patients during their appointments. Reviewers often noted that nothing ever felt like too much trouble, making every single visit entirely smooth and reassuring.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their exceptionally warm welcome and friendly... See more

Service

Reviewers express strong satisfaction and appreciation for the service, noting that staff consistently go... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a mother I would very much recommend Chase Eyecare. We have been with Chase Eyecare for quite sometime and we noticed a few issues with our son’s eyes and literally the first time meeting the staff... See more

Company replied

Rated 5 out of 5 stars

Very nice experience and desk staff are super lovely. Always friendly and willing to talk. Appointment wait time never takes long and isn’t very busy usually. The consultant Mr Puri I see is very calm... See more

Company replied

Rated 5 out of 5 stars

Whole family comes here (three generations) come to ChaseEye Care and have felt very happy with the services provided to us especially because one has very bad hay fever and has helped with his eyes.... See more

Company replied

Rated 5 out of 5 stars

I’ve been coming to chase eye care since I was a child back in school they helped me with my dyslexia and have been fab ever since. Really helpful staff thank you to Mr Puri for helping with me life’s... See more

Company replied


Company details

  1. Optician

Written by the company

"NOW ACCEPTING NEW NHS PATIENTS Family Eye care Specialists. Services For all the Family of all age groups under one roof, best opticians, Trusted Independent practice, We have over 100 Years Experience, making us the longest established opticians in Cannock, founded in 1906, with Very Friendly and knowledgeable staff. Many Unique and Bespoke Services only available here e.g. Onsite Factory/ Lab with 1 Hour Service available, minor repairs, we accept prescriptions/frames from other Opticians. We care about you, not a number and our service isn’t rushed. Ladies Fashion, affordable glasses. Children Eye test, Opticians in Cannock Visual Dyslexia Exams Eye Scans OCT, Contact Lenses Designer frames, Designer Sun Glasses Home Visits Emergency App"


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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No recent history of asking for reviews

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4.9

All reviews

(193)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Overpriced and very much a business first and foremost.

After being diagnosed as borderline diabetic I was advised by the NHS to take a general eye test following my diabetic eye check.

Was told it would be free.

Eye test was free but was then given for *just* £98 a camera scan which, along with the sight test, revealed I required specs.

Trusting (and foolish) soul that I am, I assumed I was dealing with health professionals, not retail sharks. To cut a long story short, over £600 ended up on my credit card and since wearing the specs have had nothing but headaches.

As I'd not had an eye test for over twenty years, I feel trusting them as health professionals first and foremost allowed my naivety to be exploited.

What has also been displeasing is the number of people locally who since have commented on the lines of 'oh, yes, know all about them, would never go there', yet I am the first to leave a review on TP.

Maybe if someone had done so prior to myself, I could have saved myself, and possibly a fair few others, a few hundred quid.

Beware.

August 20, 2020
Unprompted review

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