Very nice experience and desk staff are super lovely. Always friendly and willing to talk. Appointment wait time never takes long and isn’t very busy usually. The consultant Mr Puri I see is very calm... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whole family comes here (three generations) come to ChaseEye Care and have felt very happy with the services provided to us especially because one has very bad hay fever and has helped with his eyes.... See more
Company replied
I’ve been coming to chase eye care since I was a child back in school they helped me with my dyslexia and have been fab ever since. Really helpful staff thank you to Mr Puri for helping with me life’s... See more
Company replied
Brilliant service with Mr Shakeel Puri and his team. Always go above and beyond for myself and family, with the best of care they can provide over the past 10 years. Making sure we are always looked a... See more
Company replied
Company details
Written by the company
"NOW ACCEPTING NEW NHS PATIENTS Family Eye care Specialists. Services For all the Family of all age groups under one roof, best opticians, Trusted Independent practice, We have over 100 Years Experience, making us the longest established opticians in Cannock, founded in 1906, with Very Friendly and knowledgeable staff. Many Unique and Bespoke Services only available here e.g. Onsite Factory/ Lab with 1 Hour Service available, minor repairs, we accept prescriptions/frames from other Opticians. We care about you, not a number and our service isn’t rushed. Ladies Fashion, affordable glasses. Children Eye test, Opticians in Cannock Visual Dyslexia Exams Eye Scans OCT, Contact Lenses Designer frames, Designer Sun Glasses Home Visits Emergency App"
Contact info
75 High Green, , WS11 1BN, Cannock, United Kingdom
- 01543570313
- info@chaseeyecare.co.uk
- www.chaseeyecare.co.uk
4.9
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Best service iv been for ,very…
Best service iv been too ,very friendly ,I would recommend too my family friend, and there free sweets and,drinks,plus the eye test was good ,,, thankyou Mr Puri and the team for looking after me ,i wouldn't go anywhere else ,and helps dyslexic children and adults ,to get the right glasses to help them ,
February 12, 2024
Unprompted review
Reply from Chaseeyecare
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had such a positive experience at Chase eyecare.
Providing excellent service and a friendly atmosphere is always our top priority, so it's truly heartening to know that we succeeded in meeting your expectations.
We're delighted that you enjoyed our complimentary sweets and drinks – it's our little way of adding an extra touch of hospitality to your visit. And of course, we're glad to hear that you found the eye test to be of the highest standard.
Ensuring our patients receive the best possible care for their vision is of utmost importance to us. It means so much that you have spent time to give us a 5* review and will recommend us to your friends and family, We look forward to welcoming you soon.
Many thanks
After having a bad experience after…
After having a bad experience after going to a bad company I have been going to chase eye care and they have looked after me very well and they are all caring and they have the best eye test for children and adults I love my glasses and I will recommend chase eye care to everyone thank you Mr Puri and team.
February 12, 2024
Unprompted review
Reply from Chaseeyecare
"Thank you immensely!
Welcoming you and your family is always a delight for us, as we take pleasure in taking care of the three generations of your loved ones. Your review was a joy to read, and it's truly gratifying to know that you're thoroughly satisfied. Your decision to award us a 5-star review means a great deal to us. Looking forward to seeing you again soon."
After a terrible experience a few doors…
After a terrible experience a few doors down I came to the practice looking for help, my children desperately needed an eye test that I could trust.... 2 years later we are still visiting Mr. Puri, I wouldnt go anywhere else. I would recommend to parents, carers and anyone who needs excellent eye test they can rely on. The staff are excellent with the children, they will work to any budget and have a lab onsite so if your little ones have an accident they will quickly sort it out. The test itself is through and when my little boy needed a test but couldnt read letters they did every test to fit him! Recommend , i couldnt enough if i tried!!!
February 3, 2024
Unprompted review
Reply from Chaseeyecare
Thank you for your review. Was lovely to see your family again we look forward to seeing you at your future appointments.
Absolutely wonderful care!!
Absolutely wonderful care!!! Always attend with both of my additional needs children now as our first visit 4 years ago was amazing. The eye consultant Mr Puri was amazing with him. Took his time, talked them through everything, kept reassuring them all the way through and took a laid back approach making it fun for them. Even that ladies on the reception area are lovely, they played with my boys, spent time looking through millions of glasses and understood the needs of my children. They even reassured me that the boys were OK when I was worrying about how talkative and attention seeking. All in all I couldn't have asked for more and am so glad I chose this opticians. We return now whenever eye tests are required!!! Would definitely recommend to everyone but if you have children that need a little bit of understanding, these are for you!!!
January 23, 2024
Unprompted review
Reply from Chaseeyecare
Thank you for your amazing review, it is always a pleasure to see yourself and the boys in practice. All staff enjoy the chats we have and they always brighten our day.
The chase eye care team are very caring…
The chase eye care team are very caring for there patients, I have been with them my whole life. I have the best eye tests here and highly recommend chase eye care to all, my sight has improved alot since I first came here and wouldn't have it any other way.
January 23, 2024
Unprompted review
Reply from Chaseeyecare
Thank you Nathan for your kind words. We look forward to seeing you in the future.
Joanne Naylor
Joanne Naylor
1 review
just now
NEW
A wonderful and friendly opticians who only want to help you and your children be their best version of themselves. The tests are made super fun for children making them really relaxed. They look forward to coming. I can't recommend Mr Shakeel Puri and the team enough for making us all feel welcome and important.
January 20, 2024
Unprompted review
Reply from Chaseeyecare
Thank you for your review, it is lovely to hear that you enjoyed the experience and we look forward to welcoming you and your family in the future
Really good service very friendly made…
Really good service very friendly made me feel really comfortable x I came from a really well know company and mr Puri and his team at chase eye care were fantastic with me and my son I recommend them too all families and will no go anywhere else because of the best eye test and glasses x
January 20, 2024
Unprompted review
Reply from Chaseeyecare
Thank you for taking the time to review your experience. We are pleased you had such a positive experience and look forward to seeing you soon.
Chase Eyecare is a fantastic
Chase Eyecare is a fantastic, friendly practice. Our experiences have felt personalised and extremely helpful without feeling rushed. Mr Puri and his team are dedicated and are always willing to help. They do an excellent job. I recommend them to family and friends.
January 13, 2024
Unprompted review
Reply from Chaseeyecare
Dear Emma,
Thank you so much for your glowing review! We're thrilled to hear that you've had fantastic and personalized experiences at Chase Eyecare. Providing dedicated and unhurried care is our priority, and we're delighted that you've noticed our commitment to helping our patients. Your recommendation to your family and friends means a lot to us. We appreciate your support and look forward to serving you and your loved ones in the future!
Would definitely recommend for young…
Would definitely recommend for young children, they are so patient with my young daughters and nothing is too much trouble. Very quick and simple to get repairs to the children's glasses. Mr Puri puts them at ease and is very patient especially at their first ever eye check.
January 8, 2024
Unprompted review
Reply from Chaseeyecare
Thank you so much for sharing your positive experience with us! We're delighted to hear that your young daughters felt comfortable and well-cared-for during their visits to Chase Eyecare. Providing patience and understanding for young children is a priority for us, and we're thrilled that your family felt supported. We're also glad to hear that our repair services for children's glasses have been efficient for you.
Mr Puri and the rest of our team are dedicated to ensuring a gentle and reassuring experience, especially for children undergoing their first eye exams. Your recommendation means a lot to us, and we're committed to maintaining our high standard of care for all our patients.
Thank you for choosing Chase Eyecare, and we look forward to serving you and your family in the future!
Mr Puri and his team at Chase eye care…
Mr Puri and his team at Chase eye care dealt with my mothers cataract treatment, they dealt with her with compassion and professionalism throughout from start to Finnish, I will be recommending to friends and family.
January 8, 2024
Unprompted review
Reply from Chaseeyecare
We sincerely appreciate your 5-star review.
It brings us great joy to know that you recognize the dedication of Mr. Puri and our team in delivering compassionate and professional care to your mother.
Your recommendation to friends and family holds immense value for us, and we're deeply grateful for your support. Look forward to welcoming you and your family.
Best opticians in cannock
Iv been coming to
Chase eye care for a long time everybody here looks after me very well they help me do quality of life the eye test is great for
Children and for all the family they help me choose amazing eyewear and glasses I will recommend them to all the family’s and friends. Thank u to Mr Puri and his team I give them 5 stars
January 6, 2024
Unprompted review
Reply from Chaseeyecare
Dear Jack, thank you for the lovely review, We are glad to assist you always.
Its good to know that you are recommending us to your friends and family.
Girls on the desk are amazing
Girls on the desk are amazing. Help full on so many things. Change in broken glasses at last moment to booking our next appointment. My daughter going for under 14 England golf . Asking for contact lenses now they are looking into it for us to make it easier. I recommend them to family and friends.
January 6, 2024
Unprompted review
Reply from Chaseeyecare
Thank you for you kind review. We are always happy to help and look forward to seeing you and your daughters at their next appointment.
I am normally quite nervous in new…
I am normally quite nervous in new situations and after a bad experience elsewhere I was nervous at visiting another opticians. From the outset I was made to feel comfortable by the Chase Eyecare team. The ladies are so welcoming and friendly and put me at ease, you feel like you're visiting with friends rather than going for an appointment. Mr Puri is very knowledgeable and was happy to answer and explain any questions I had during my eye examination. Louise sat down with me for a while so we could choose the best frame, which was a while with my indecisivenes, and I wasn't made to feel rushed at all. I would definitely recommend Chase Eyecare and have now booked my children in aslo
November 13, 2023
Unprompted review
Reply from Chaseeyecare
Dear Becky,
Thank you for sharing your experience with us. We're thrilled to hear that you felt comfortable and at ease during your visit to Chase Eyecare. Our team strives to create a warm and welcoming environment for all our patients, and we're delighted that you felt like you were among friends. We're also pleased to hear that Mr. Puri's knowledge and willingness to address your questions contributed to your positive experience. It was our pleasure to assist you in choosing the perfect frames, and we're glad you didn't feel rushed.
Your recommendation means the world to us, and we look forward to providing the same level of care to your children. If there's anything else we can do for you or your family, please don't hesitate to let us know.
Look Forward to welcoming you soon.
I have been seeing Mr Puri for some…
I have been seeing Mr Puri for some years now. He spotted a bleed in my left eye and I was able to go to New Cross to receive laser treatment which stopped it. Today I noticed some ‘floaters’ in my right eye which I was worried about. He saw me as an emergency. Fortunately there was not a problem. But my mind was put at rest. I would recommend the practice to families and friends.
January 3, 2024
Unprompted review
Reply from Chaseeyecare
Dear Mr Tucker,
Thank you for your continued trust in our practice for your eye care needs. We're pleased to hear that Mr. Puri's attentive care led to the timely treatment of eyes, ensuring your well-being.
We understand how concerning it can be to notice new symptoms, and we're glad that we could promptly address your worries during your emergency visit.
Your recommendation to families and friends means a great deal to us, and we're dedicated to maintaining the high standard of care that you've come to expect from us.
If you ever have any further concerns or require assistance, please don't hesitate to reach out.
I've been coming here for over a year…
I've been coming here for over a year now, the whole team are polite and will go above and beyond to ensure you have a wonderful experience. Mr puri is fantastic, nothing is too much trouble he truly wants the best for you and your eyes. He can tell a lot by your eyes. Excellent service and eye tests are thorough. Both my child come here too and they are both so happy and comfortable here.
December 13, 2023
Unprompted review
Reply from Chaseeyecare
Dear Faye,
We're delighted to hear that your experiences with our team have been consistently positive and that Mr. Puri's dedication to your well-being has been evident. Providing excellent service and thorough eye tests are top priorities for us, and we're thrilled to know that we've met your expectations.
It's heartening to hear that both you and your children feel happy and comfortable during your visits. Ensuring a welcoming and comfortable environment for our patients, especially children, is something we strive for. Your feedback motivates us to continue going above and beyond to provide exceptional care.
We look forward to continuing to serve you for many more years to come
I was seen as an emergency patients…
I was seen as an emergency patients today by Mr puri and is team i would like to say they were absolutely fantasic Mr puri did not rush through anything he talks you through everything he is an amazing man i apprciate all he as done for me today and his team he is very compassionate at his job and cares for his patients with tenderness care. THANK YOU SO MUCH . I Recommend very highly.
December 11, 2023
Unprompted review
Reply from Chaseeyecare
Thank you so much for sharing your experience with us. We're truly grateful for the opportunity to assist you during your emergency visit. It's heartwarming to hear that Mr. Puri and our team provided you with compassionate and thorough care.
Ensuring that our patients feel supported and informed is of utmost importance to us.
Your kind words and high recommendation mean a lot to us.
They answer any questions I have and I…
They answer any questions I have and I get a good experience overall. I feel comfortable and safe when getting my eyes tested. Looking at glasses is also a helpful time. I recommend to any family.
December 9, 2023
Unprompted review
Reply from Chaseeyecare
Thank you for your wonderful feedback! We're delighted to hear that you feel comfortable and safe during your visits with us. Providing a positive experience and addressing all your questions is our priority. We appreciate your recommendation to other families and look forward to continuing to serve you in the future.
I have been coming to Chase eyecare for…
I have been coming to Chase eyecare for a while, Staff are very friendly and Mr Puri the Eye consultant has an Amazing caring attitude to everyone. They are all very helpful, I recommend them to all families. They are the best in Staffordshire Cannock
December 5, 2023
Unprompted review
Reply from Chaseeyecare
Thank you for your kind words and loyalty! We're thrilled to hear that you've had consistently positive experiences with our team. Providing excellent care and service to our patients is our priority, and we're grateful for your recommendation to other families.
If you ever need further assistance or have any questions, don't hesitate to reach out. We look forward to continuing to serve you!
Mr Puri and his team are very helpful…
Mr Puri and his team are very helpful and so very patient with my Son. They took the time to wait and sit and talk for my Son to feel comfortable definitely recommend them all
December 4, 2023
Unprompted review
Reply from Chaseeyecare
Thank you for your kind words! We're delighted to hear that Mr. Puri and our team were able to make your son feel comfortable and at ease during his visit. Providing a patient-centered experience is important to us, and we're grateful for your recommendation.
Since I've come here I have been taken…
Since I've come here I have been taken care of by mr puri with my vision and any help i needed. All the staff are very helpful and nice. I would recommend to all family's as they are the best I have found.
December 4, 2023
Unprompted review
Reply from Chaseeyecare
Thank you for your wonderful feedback! We're delighted to hear that you've had a positive experience at Chase eyecare.
Providing excellent care and assistance to our patients is our top priority, and we're glad that you feel well taken care of.
Your recommendation means a lot to us, and we appreciate your trust in our services. Thank you
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