Chaseeyecare Reviews 

191
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, welcoming, and exceptionally helpful, making interactions pleasant and comfortable. Many people highlight the professional and efficient service, noting clear explanations and a thorough approach to eye examinations. Reviewers particularly appreciate the care provided for children and neurodiverse individuals, ensuring a calm and stress-free experience. The overall sentiment indicates a highly positive and consistent experience across all aspects of the service. People frequently recommend the company to friends and family, often citing long-term satisfaction and trust.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, friendliness, and... See more

Service

Users describe positive interactions with service, consistently reporting 5-star experiences and expressing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very nice experience and desk staff are super lovely. Always friendly and willing to talk. Appointment wait time never takes long and isn’t very busy usually. The consultant Mr Puri I see is very calm... See more

Company replied

Rated 5 out of 5 stars

Whole family comes here (three generations) come to ChaseEye Care and have felt very happy with the services provided to us especially because one has very bad hay fever and has helped with his eyes.... See more

Company replied

Rated 5 out of 5 stars

I’ve been coming to chase eye care since I was a child back in school they helped me with my dyslexia and have been fab ever since. Really helpful staff thank you to Mr Puri for helping with me life’s... See more

Company replied

Rated 5 out of 5 stars

Brilliant service with Mr Shakeel Puri and his team. Always go above and beyond for myself and family, with the best of care they can provide over the past 10 years. Making sure we are always looked a... See more

Company replied


Company details

  1. Optician

Written by the company

"NOW ACCEPTING NEW NHS PATIENTS Family Eye care Specialists. Services For all the Family of all age groups under one roof, best opticians, Trusted Independent practice, We have over 100 Years Experience, making us the longest established opticians in Cannock, founded in 1906, with Very Friendly and knowledgeable staff. Many Unique and Bespoke Services only available here e.g. Onsite Factory/ Lab with 1 Hour Service available, minor repairs, we accept prescriptions/frames from other Opticians. We care about you, not a number and our service isn’t rushed. Ladies Fashion, affordable glasses. Children Eye test, Opticians in Cannock Visual Dyslexia Exams Eye Scans OCT, Contact Lenses Designer frames, Designer Sun Glasses Home Visits Emergency App"


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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No recent history of asking for reviews

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4.9

All reviews

(191)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

My daughter went here to have her eyes…

My daughter went here to have her eyes done. The doctor Mr Puri was really professional and put her at ease as she was nervous. Excellent care, would definitely recommend them.

November 28, 2023
Unprompted review
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Reply from Chaseeyecare

We're so pleased to hear that your daughter had a positive experience at Chase eyecare. Making our patients feel comfortable and at ease is a top priority for us, especially when they're nervous. Thank you for your recommendations. If you ever need further assistance, please don't hesitate to reach out. We're here to help

Rated 5 out of 5 stars

Fabulous staff

Fabulous staff, made my step daughter feel very at ease. Patient, understanding and caring. Explained the process well in a way she could understand and pleasantly surprised at how adaptive their equipment and techniques are for children. After seeing my step daughter in her appointment, I'm considering changing here for myself! Mr puri and his team are excellent, have a very high standard of care

November 28, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you for sharing your experience! We're thrilled to hear that our team was able to make your stepdaughter feel comfortable and at ease during her appointment. Providing patient-centered care, especially for children, is incredibly important to us.

We're glad to have exceeded your expectations, and we would be honored to have you as a patient as well. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Whole family moved here from a well…

Whole family moved here from a well known opticians. Excellent care, dyslexia assessment for dd and can honestly say our eye-sight is the best it has ever been. Mr Puri and his team look after us and my children would now not go anywhere else and they are fussy!!

November 25, 2023
Unprompted review
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Reply from Chaseeyecare

We are incredibly grateful for your heartwarming review! Thank you so much for sharing your experience with us. It's an honour to have earned the trust and loyalty of your family.

Ensuring excellent care and providing comprehensive services to meet the unique needs of each member of your family is at the core of what we do. We're delighted to hear that your experience at Chase Eye Care has resulted in improved vision for you and your loved ones.

We're especially pleased to hear that the dyslexia assessment was beneficial. Identifying and addressing such challenges is crucial, and we're glad to have played a part in supporting the specific needs.

Your words about Mr. Puri and our team mean a great deal to us. We take pride in delivering personalized care and making every visit a positive and comfortable experience for our patients, especially the little ones.

Thank you for entrusting us with your family's eye care needs. We truly appreciate your recommendation and look forward to continuing to serve you and your children with the highest standard of care.

Rated 5 out of 5 stars

I have been taking my son to Chase…

I have been taking my son to Chase Eyecare for over 25 years. My son has Down’s syndrome, Mr Shakeel Puri and his team have been brilliant in supporting us both

November 25, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you for your long-standing trust in our services for over 25 years! We're honored to have been able to support you and your son, particularly in understanding and accommodating his needs. Providing excellent care and support is at the heart of what we do.

We truly appreciate your loyalty and look forward to continuing to serve you both in the future.

Rated 5 out of 5 stars

I have been coming to chase eye care…

I have been coming to chase eye care for years since i was little, the ladies on the desks are absolutely lovely and welcoming, mr puri is lovely he always makes sure you’re well looked after he never fails at his job i highly recommend chase eye care.

November 20, 2023
Unprompted review
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Reply from Chaseeyecare


Thank you so much for your continued trust and support over the years! We're thrilled to hear that you've had such positive experiences with our team, from childhood to now. Ensuring our patients feel welcomed and cared for is our top priority, and we're glad to hear that Mr. Puri and our staff have consistently met your expectations.

Your recommendation means the world to us, and we look forward to serving you for many more years to come.

Rated 5 out of 5 stars

Excellent care

The staff at Chase eyecare have been welcoming and friendly. Mr Puri has put my daughter at ease, so that she always enjoys her visit and he has been particularly attentive to her needs, and noticed trends that have enabled us to explore difficulties with her sight and learning.

November 18, 2023
Unprompted review
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Reply from Chaseeyecare

We're delighted to hear about your positive experiences at Chase Eyecare! It's wonderful to know that Mr. Puri and our team have made your daughter feel at ease during her visits. Providing attentive care and addressing individual needs are always our priorities. We're grateful for your trust in us and for allowing us to assist in your daughter's eye health journey.

Thank you for sharing your feedback!

Rated 5 out of 5 stars

Chase eye care are excellent and the…

Chase eye care are excellent and the staff are very good to you thay also explain every thing to you, Mr Shakeel Puri and team is recommended to all friends and families. I had an emergency appointment and was taken care of very promptly and professionally. Thank you Mr Puri

November 15, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you for sharing your wonderful experience with Chase Eyecare! It’s fantastic to hear that the staff’s excellence and Mr. Shakeel Puri’s attentive care have made a positive impact. Their thorough explanations and prompt, professional service during your emergency appointment are commendable.
We appreciate your recommendation to friends and family.

Rated 5 out of 5 stars

Mr Puri and team

Mr Puri and team, highly recommended, very thorough and sharp attention to detail. Would.recomend to family

November 15, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you so much for your glowing recommendation! We're delighted to hear that you had such a positive experience with Mr. Puri and our team at Chase Eye Care. Providing thorough and attentive care to our patients is our utmost priority, and we're thrilled that you found our attention to detail to be sharp. Your recommendation means a great deal to us, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Mr Puri and his Team been very helpful…

Mr Puri and his Team been very helpful with the care and advice. Without his intervention I would not have had the surgery and not seen marked improvement in my life. I would recommend them to families the best practice in Cannock.

November 15, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you for your wonderful review! We’re delighted to hear that Mr. Puri and his team have been so helpful with your care and advice. It’s fantastic to know that his intervention led to a surgery that significantly improved your life. We greatly appreciate your recommendation and are proud to be recognised as the best practice in Cannock.

Rated 5 out of 5 stars

Mr Puri and his team at Chase eye care…

Mr Puri and his team at Chase eye care are amazing, I suffer with anxiety and feel so calm and relax at thier practice. I have recommended them to a few of my family and friends and also bring my 2 young children here too. I would 100% recommend them for both adults and children.

November 14, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you so much for your kind words! We are thrilled to hear that you feel calm and relaxed at our practice despite your anxiety. It’s wonderful to know that you trust us with the care of your young children and have recommended us to your family and friends. Your 100% recommendation means a lot to us. We look forward to continuing to provide excellent care for both adults and children.

Rated 5 out of 5 stars

I've been coming to Chase Eyecare since…

I've been coming to Chase Eyecare since the beginning of 2019 and can totally recommend them. Their professionalism, knowledge, helpfulness and friendliness are top notch. Thank you to Mr Puri and the team are great 👍.

November 14, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you so much for sharing such a heartfelt review. It truly means the world to us that you’ve been with Chase Eyecare since 2019 and continue to place your trust in our care. Hearing that you value our professionalism, knowledge, and friendliness is incredibly rewarding for the whole team these are the qualities we work hard to uphold every single day.

Mr Puri and the entire team are deeply grateful for your kind words and your continued support. Thank you for recommending us and for being such an important part of our Chase Eyecare family. We look forward to caring for you for many years to come.

Rated 5 out of 5 stars

I highly recommend chace eye care Mr…

I highly recommend chace eye care Mr Puri is an amazing consultant me and my children are very happy with the staff at chace eye care 5 stars 🌟 from me and my family

November 13, 2023
Unprompted review
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Reply from Chaseeyecare

Dear Jody,

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience with Mr. Puri and our team, especially in regard to our care for children.

Ensuring that every member of the family feels comfortable and well-cared-for is a top priority for us, and we're glad to hear that we could meet your expectations.

Your recommendation means a lot to us, and we appreciate you spreading the word about our practice.
We look forward to welcome you and your family.

Rated 5 out of 5 stars

Mr Puri & the team.

Mr Puri & the team.
Excellent service, nothing is to much trouble, very informative and helpful.
Highly recommend.

November 7, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you from the bottom of our hearts for such a beautiful and heartfelt review. It means so much to us that you’ve trusted Chase Eye Care with your family’s eye health for nearly eight years. Knowing that both you and your children have consistently felt cared for, supported, and welcomed truly warms our whole team.

Mr Puri and our front desk team will be overjoyed to hear your kind words nothing makes us happier than knowing we’ve made your visits comfortable and stress-free. Your recommendation is one of the greatest compliments we could ever receive.

Thank you for being such a valued part of our Chase Eye Care family. We look forward to looking after you and your children for many years to come.

Rated 5 out of 5 stars

Experience at Chase Eye Care

I have been coming to Chase Eye for almost 8 years.
Myself and my children have had nothing but the best experiences with Mr Puri, nothing has ever been too much trouble a lovely friendly branch and the girls on the front desk have always been fabulous with me and my children. I would highly recommend chase eye care five star service

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing opticians

I have been using Chase Eyecare for a few years now and just want to say how lovely and professional they are.
Mr Puri is so knowledgeable and makes you feel so at ease and explains what he is doing as he goes along.
I had an OCT scan which you have to pay a little extra for but worth every penny. I had been advised after a blood test that my Cholesterol was slightly high and this was also picked up on the scan.
On another occasion I had a painful eye popped into see Mr Puri, who found that I had a lash curling into my eye he plucked it out - instant relief.
Louise and the girls on the front desk are amazing so very helpful and patient when choosing new frames.
Nothing is to much trouble for them.
They go above and beyond for their customers.
I will never go anywhere else and fully recommend them.

October 26, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you so much!
At Chase eyecare, We have invested heavily in the most up to date equipment to help us be as thorough as we can and give our valued patients like you, the reassurance you want about your vision and eye health, Thank you for recommending us.
Once again Thank you for your kind words, they mean a lot to us all at Chase Eyecare.

Rated 5 out of 5 stars

Mr Puri and his team have been looking…

Mr Puri and his team have been looking after me very well, I highly recommend them to other family members and public

October 9, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you so much for your heartfelt review! We are truly honored that Mr. Puri and the team have been able to look after you and provide you with the care you deserve. Your trust and recommendation mean the world to us, and knowing that you've shared your experience with others is incredibly touching. We’re so grateful to have you as part of our family and will always be here for you with the same dedication and care. Thank you again for your kind words they inspire us to keep giving our best every day.

Rated 5 out of 5 stars

Wonderful caring staff

Wonderful caring staff. Thorough eye tests including scans and great information about eye heath. Good range of glasses for children and adults. My 8 year old daughter loves coming here.

October 7, 2023
Unprompted review
Chaseeyecare logo

Reply from Chaseeyecare

Thank you so much for your kind words! We are overjoyed to hear that your experience with us has been so positive, and that your daughter enjoys coming to see us! Providing thorough, caring service and helping families take good care of their eye health is at the heart of what we do, so it means the world to know it made such a difference for you both. We're also thrilled that you found our selection of glasses to be just right for everyone. Your support and feedback truly make our day, and we can't wait to continue looking after your family’s eye care needs for years to come!

Rated 5 out of 5 stars

I have been coming to chase eye care…

I have been coming to chase eye care since I was a child, and have been taken great care of over the years. Both the reception staff and Mr puri my optician, have been a great support in making sure I can access all opportunities in school and everyday life, whether it’s seeing things clearly or feeling confident and comfortable walking around in new glasses.

October 7, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you so much for sharing your wonderful experience with us! We’re truly honoured that you’ve trusted us with your eye care for over a decade. It means the world to us that we’ve been able to make you feel welcome, comfortable, and supported every time you visit. Our team is like a family, and your kind words remind us why we do what we do to make every patient feel like they’re truly cared for. We’re so grateful for your loyalty and recommendation, and we can’t wait to continue caring for you and your loved ones for many more years to come!

Rated 5 out of 5 stars

Mr Puri ant the team at Chase Eycare…

Mr Puri ant the team at Chase Eycare have looked after my families eyes for many years and my cousin who suffers a brain defect gas been treated with so much kindness and care whenever she visits. Her left eye sight was blind but with Mr. Puri's help she was referred for cataracts surgery which has restored her sight greatly. I can't thank them enough for everything they do for her and I eould highly recommend them to every family.

August 22, 2023
Unprompted review
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Reply from Chaseeyecare

Thank you for your fabulous feedback. Our team works hard to remain at the front of their profession to provide the very best advice and care to our patients - its lovely to read about your experience and we are very grateful for your recommendation, your kind words mean a lot to Chase eyecare team and Mr Puri.
Looking forward to see you soon.

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