I had an issue with delivery options to my postcode, and the customer care team, specifcally Julita, went above and beyond to help. They were responsive, helpful and wonderful to deal with. Add... See more
Company replied
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See what reviewers are saying
Having shopped with Chinti and Parker for around 5-6 years, I very rarely buy cashmere from anywhere else. Excellent quality, nice reward scheme etc. Recently there was a mishap on the couriers pa... See more
Company replied
Please be aware there is a £5 refund processing fee on top of the postal charge returns. Absolutely shocking and not aware of any other retailer claiming such a charge. Quality is not what it once wa... See more
Company replied
Fantastic, what a lovely company to deal with. I can’t recommend Chinti & Parker highly enough. Customer service (Julita) is amazing. I purchased the Sol maxi dress, and the embroidered Oxford shirt.... See more
Company replied
Company details
About Chinti & Parker
Written by the company
About Chinti & Parker
Chinti & Parker aims to enliven and invigorate women’s wardrobes with knitwear that celebrates joyful colour, timeless shapes, and innovative texture.
Chinti & Parker’s full offer includes knitwear which packs a sartorial punch. Signature styles such as, luxe loungewear, nostalgic collaborations and colourful separates.
Uplifting and positive, Chinti & Parker's pieces are made from the highest quality materials and stand the test of time. Made with consideration and kind to the planet.
Contact info
10-11 Greenland Place , NW1 0AP, London, United Kingdom
- +44 207 016 4312
- info@chintiandparker.com
- www.chintiandparker.com
4.0
Great
579 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 21% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful cashmere
Being buying Chinti and Parker cashmere for years. Products are always the highest quality
June 9, 2024
Reply from Chinti & Parker
Dear Helen,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Great quality and efficiently delivered.
July 15, 2024
Reply from Chinti & Parker
Hi,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Fabulous and soft
Fabulous and soft. I love the sleeve shape. Quick delivery in eco packaging.
July 10, 2024
Reply from Chinti & Parker
Hi,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Loved the jumper
Loved the jumper. Good sizing and quality.
Easy to order and updates in delivery
July 14, 2024
Reply from Chinti & Parker
Dear Debra,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Lovely jumper
Lovely jumper. Good quality item. Arrived quickly and well packaged. Good communications about delivery.
July 14, 2024
Reply from Chinti & Parker
Hi Tracy,
We appreciate your feedback.
Kind regards,
Chinti & Parker
easy to order lovely jumper
July 13, 2024
Reply from Chinti & Parker
Dear Irene,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Reply from Chinti & Parker
Dear Johanna,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Reply from Chinti & Parker
Hi Pauline,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Hi Emma,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Love ❤️ C&P
I love your clothes and just wish I could afford more. My peanuts teeshirt is so cute.
July 12, 2024
Reply from Chinti & Parker
Dear Steffi,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
The jumper is gorgeous
The jumper is gorgeous, my wife will love it - great design and quality. I was a bit miffed that the discount code didn't apply to it...but am still delighted with my purchase, thanks!
July 6, 2024
Reply from Chinti & Parker
Dear Thomas,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Madalina,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chiti & Parker
Reply from Chinti & Parker
Dear Elaine,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Elizabeth,
Thank you for taking the time to write this 5-star review!!
Kind regards,
I tried to redeem a free shipping offer…
I tried to redeem a free shipping offer with my points: points were deducted, but i received a message that the coupon did not work for my delivery location.
July 9, 2024
Reply from Chinti & Parker
Hi Ekaterina,
Thank you for taking the time to write a review.
I have reimbursed the points back into your account now. If you have any issues in the future, please contact us at:
+44 (0) 20 7016 4312.
Thank you,
Chinti & Parker
Reply from Chinti & Parker
Dear Erin,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Reply from Chinti & Parker
Dear Nicola,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chinti & Parker
Everything allright. The t-shirt I've bought is very nice. Thanks
Fast and nice product.
Negative : The cost of delivery is quite expensive.
July 9, 2024
Reply from Chinti & Parker
Dear Lamprini,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Reply from Chinti & Parker
Dear Mrs Nina,
We appreciate your feedback.
Kind regards,
Chinti & Parker
Tattoo jumper
Good gorgeous design. Great fit. Very fast delivery and helping save the children… what’s not to love?!
July 9, 2024
Reply from Chinti & Parker
Dear Lisa,
Thank you for taking the time to write this 5-star review!!
Kind regards,
Chinti & Parker
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