Choice Bathroom Shop Reviews 161

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Hopeless company that does not pay attention when you communicate with them. What a waste of time.

Rated 1 out of 5 stars

Rubbish support from UKCHOICESHOPS. wanted technical assistance from them regarding replacement buffer for toilet seat. 1st they referred me back to the web site (which id already looked at, and cou... See more

Company replied

Rated 1 out of 5 stars

If I could give minus stars I would have, as I've just been contacted by a very aggressive representative of UK Choice. The caller asked me to confirm my address & when I said "But I don't know you?"... See more

Company replied

Rated 1 out of 5 stars

Absolute rip off, my wife ordered a gardena Garden sprinkler following breakage of our existing, i was gobsmacked when I saw the price £16-17. I could have Purchased this elsewhere for £9.... See more

Company replied

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1.3

Bad

TrustScore 1.5 out of 5

161 reviews

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Rated 5 out of 5 stars

NOT the scam callers

Haven't actually dealt with this company - but wanted to put a review so people can see that this is NOT UK Choice - the people that call you a billion times a day and try and get you to confirm details with them. People are leaving 1* reviews thinking they are harassing them with calls. This isn't them.

September 20, 2022
Unprompted review
Rated 1 out of 5 stars

It's a tale of woe I'm afraid

It's a tale of woe I'm afraid. The website indicates products with an 'order today for delivery by Thursday' statement but they actually don't appear to stock any products. In my case I ordered a set of toilet seat hinges and fixing plugs on 4th January. Email received confirming the order and minutes later a second email indicating they had no stock and expected to be re-stocked on 21st January. Ok not happy but willing to sit it out and wait. 21st January came and went, no updates received. Emailed 24th January for an update, no reply. Emailed again 31st January requesting a response that day. They emailed to say still no stock, expected 10th February. So I requested my money back and the following day they acknowledged receipt and indicated it could take 5-7 days to refund 'due to banking processes'. Funny how money was debited from my account on the 4th pretty efficiently. I'm not sure this is a serious business run in a serious way so I suggest don't waste your time.

February 2, 2022
Unprompted review
Rated 1 out of 5 stars

Nuisance, and never listen.

Phoned me twice a day, on either landline and mobile numbers. Always trying to get me to answer 4 really easy homestyle questions. Keep telling them, ‘take me off your list, I’m not interested’ they just hang up. I’ve now signed up for TPS. They can no longer legally call me.
They still are. I told them they’re now doing it against the law. Let’s see if that’s scared them enough.

September 1, 2021
Unprompted review
Rated 1 out of 5 stars

Scam merchants steer clear

Scum of the earth is the only way to describe these. They just keep calling from different mobile and now landline numbers and won't stop.
They should be shut down and flogged. Keep a whistle by your phone and if they ring, use it.

September 1, 2021
Unprompted review
Rated 1 out of 5 stars

Nuisance Calls

I too keep getting calls from this company and have asked them to stop calling- each time I get called from a different mobile number this time was 07863015883. I constantly tell them to take my name off their calling list- they do not listen and talk over me! Very annoying

April 9, 2021
Unprompted review
Rated 1 out of 5 stars

This company is what only I can…

This company is what only I can describe as stalking me.
I get repeated calls all day every day.
I block the number after each call but another mobile number then calls.
It's ridiculous

March 18, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We have also never and would never sell customers details. We despise cold callers. If you search your records you will find you have never purchased from our company. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

02045483851 I've got a call mitutes ago…

02045483851 I've got a call mitutes ago from UK Choice and the gipsy said his name is Mark and he said too I'm a f**king bi*ch.

March 17, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We have also never and would never sell customers details. We despise cold callers. If you search your records you will find you have never purchased from our company. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

I have been receiving so many calls…

I have been receiving so many calls from this company lately its just absolutely annoying as i am tired of blocking off their numbers. Today i have asked how they have my details and they hung up. Absolutely disgusting companies selling customers details. Shame!

March 16, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We have also never and would never sell customers details. We despise cold callers. If you search your records you will find you have never purchased from our company. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Unsolicited nuicanse calls from UK Choice

Constantly being phoned by different mobiles land lines that I have told to stop but they continue, calls started coincedently at same time as spate of scam emails. Reported to IOC

March 13, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Harnessing calls,

Four five calls a day have asked them to remove number and told them will not answer any questions. Plain and simple haressnent.

March 11, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Just been called today

Just been called today. When I asked to be taken off their data based, he asked me if I knew what f*** off ment!!! Charming 😡

March 11, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Persistent cold calls from

Persistent cold calls from Indian accent from a variety of UK mobile numbers .. although suspect it is an Indian call centre. It appears to be. Lifestyle survey but I don’t let them get that far. When challenged they often get abusive and hang up.

Reported to ICO, suggest others do the same so action can be taken

March 11, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Keep calling me no matter how many…

Keep calling me no matter how many times I politely tell them to stop

March 9, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

The calls from this company are getting…

The calls from this company are getting increasingly frequent. It's really annoying.

March 4, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

They keep pestering me

They keep pestering me, I keep blocking the numbers,. I am not at the address they have and they are getting quite threatening wanting my current address.

March 3, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Multiple ridiculous “lifestyle” survey…

Multiple ridiculous “lifestyle” survey phone calls every day, always from different numbers.

Reported to the ICO

March 2, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Phone calls every day from them

Phone calls every day from them , I have told them to take me off their database still keep coming . I am already signed up with TPS does not stop them!!

March 2, 2021
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

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