Choice Bathroom Shop Reviews 

161
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Hopeless company that does not pay attention when you communicate with them. What a waste of time.

Rated 1 out of 5 stars

Rubbish support from UKCHOICESHOPS. wanted technical assistance from them regarding replacement buffer for toilet seat. 1st they referred me back to the web site (which id already looked at, and cou... See more

Company replied

Rated 1 out of 5 stars

If I could give minus stars I would have, as I've just been contacted by a very aggressive representative of UK Choice. The caller asked me to confirm my address & when I said "But I don't know you?"... See more

Company replied

Rated 1 out of 5 stars

Absolute rip off, my wife ordered a gardena Garden sprinkler following breakage of our existing, i was gobsmacked when I saw the price £16-17. I could have Purchased this elsewhere for £9.... See more

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1.3

Bad

TrustScore 1.5 out of 5

161 reviews

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Rated 1 out of 5 stars

Asked for callers name he said Paul…

Asked for callers name he said Paul Baker then called me a f***ing p*ki and all the words under the son. Hope the guy gets what he deserves. Karma

November 19, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Block one number...

Block one number and the last digit changes, asked to be taken off their system and they just said "no" and hung up

November 19, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

I politely asked where they got my…

I politely asked where they got my details from. Answer “oh f*** off” then hung up.

November 19, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Disgraceful company…

They call just about every day despite me having asked them to stop. Disgraceful company they should be prosecuted for harrassment

November 10, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

The company are using Indian call teams…

The company are using Indian call teams to ask. I just say there's lots of blood here, and they go off quickly

Using a set number of 0113 460 1359/1360 etc...
Isn't that illegal

November 5, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Breaking the Law

We keep getting cold called by them. At one point, we asked for our details to be removed under the GDPR act and the caller began streaming swear words at us. When we asked for their name, they wouldn't provide it, and when we said we'd report them, their response was: Good luck.

They now continue to call, after being informed to remove our details under the GDPR act.

November 5, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Awful

Awful, operative called everything under the sun because I said can you speak up as the line was so bad!

November 3, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

8 calls in the last 5 days

8 calls in the last 5 days, all from different mobile numbers. Obviously an Indian call centre have asked to be removed from their list, but still the calls keep coming. The next one will get a very unfavourable response 😡😡

October 29, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Appalling company

Appalling company, calls from multiple numbers and they sometimes call themselves British Choice as well as UK Choice. Ludicrously accented people trying to conduct data-harvesting surveys. I feel sorry for the individuals, nobody would want to do this all day, but I will scream the place down at the next one to call. Literally a dozen times a week I get this, despite requests to desist.They change numbers all the time, so block them one by one, but it's tedious and timewasting and ultimately ineffective. What do they get out of this, as a company?

October 29, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Repeatedly told them they are in breach…

Repeatedly told them they are in breach of GDPR and to take me off their list. They ring me twice a week if not more.

October 28, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Data protection rubbish

They rang me several times after I have asked to be taken off the database. The last call I received they gave me someone else's name and address. Massive break of data

October 28, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Leave people alone

I've told them twice to f*** off for disturbing me and harassing my disabled partner. Phoning from India after buying millions of phone numbers like other companies. A blight on individual privacy. If i want something I'll ask for it....

October 28, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

I was contacted by a gentlemen called…

I was contacted by a gentlemen called Joshua who gave me the wrong address details for myself and continued to try get information from me. Advised that I wanted my details removing from the database or I wanted to speak to their DATA Protection Officer. He had no intention of doing either so I have blocked the number. I have not given my permission to be contacted by someone from this company and the details they hold are extremely out of date which is even worse.

October 28, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

British Choice keep phoning me and abusing me

British Choice keep phoning me, and tonight when the man called for the 5th time and I asked to be removed from the database AGAIN I was told to f*** off. It’s unacceptable.

October 27, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Really f*c*i*g tired of these rude…

Really f*c*i*g tired of these rude @ssholes constantly harassing me. Told them 20 times to remove me from call list. Everyti.e I begin to tell them to do this (politely) they cut the call off. Disgraceful annoying company. Avoid like the plague...

October 17, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

A nuisance

How do you stop this bloody company phoning every day using a different contact number. They need to be prosecuted for harassment. Please don’t answer any of their questions, they are of no benefit to you and they sell on your details.

October 16, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 4 out of 5 stars

Mystery, questions and a warm conclusion

I spoke with Josh. He was very nice, quite persistent and was giving his pitch a good go.

He wanted to ask me 5 questions - apparently as a survey for some marketing information. This number did deviate a little, but we live in strange times and I put that down to Josh having his finger on the pulse and the number of questions he was required to ask genuinely fluctuating like the FTSE 500 during one of Boris' addresses to the nation.

He then tried to confirm my address, which was incorrect. He very politely asked me to confirm my address, but it was at this point I feel his script struck a problem.

I refused to give him my address, said I didn't know who he was and he said he wanted to confirm my address again. It felt like someone turning the console off and on again, we were basically back to page 1.

I said I didnt know who he was and I think this caused some confusion

"I am Josh from First Choice" he professed, with a strangely reassuring exasperation.

After the 4th failed attempt to secure my home address, I think Josh finally arrived at the realisation I had been waiting at for the previous 2 minutes - that this call was stuck in a loop that could not be answered by his script. It was clearly a heartbreaking plot twist for Josh, who had been admirably batting away objections like there was no tomorrow. Unfortunately, this wasn't baseball. It was swingball, and his solution was only spinning around the pole to plonk him on the back of his valiant head.

With a defeated sigh, Josh proceeded to the exit point of the call and wished me a good day. And a good day I will have. Good luck Josh! That infinite script loop cant keep you trapped forever!

October 15, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 5 out of 5 stars

I have asked on multiple occasions to…

I have asked on multiple occasions to have my number removed from there system and they just hang up. They are very rude and disrespectful

October 14, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 5 out of 5 stars

Guys... Think!

Guys. I get those calls all the time, but I think this is just a bathroom shop with a similar name... I got a call which went to an actual uk choice line today where I could opt out: 01135188905

October 14, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

Rated 1 out of 5 stars

Disgraceful!!!

I spoke very polite despite knowing the call was a cold call the call handler thank me as he said everyone else has been rude today i then asked if they could remove my number and the gentleman say “shut up f*** off” then it went silent and the call ended

October 13, 2020
Unprompted review
Choice Bathroom Shop logo

Reply from Choice Bathroom Shop

Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(

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