Hopeless company that does not pay attention when you communicate with them. What a waste of time.
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Rubbish support from UKCHOICESHOPS. wanted technical assistance from them regarding replacement buffer for toilet seat. 1st they referred me back to the web site (which id already looked at, and cou... See more
Company replied
If I could give minus stars I would have, as I've just been contacted by a very aggressive representative of UK Choice. The caller asked me to confirm my address & when I said "But I don't know you?"... See more
Company replied
Absolute rip off, my wife ordered a gardena Garden sprinkler following breakage of our existing, i was gobsmacked when I saw the price £16-17. I could have Purchased this elsewhere for £9.... See more
Company replied
Company details
Contact info
Choice House, The Grain Barn, Kitts End Farm, Kitts End Road, EN5 4RL, Barnet / London, United Kingdom
- 02033846629
- sales@choicebathroomshop.co.uk
- www.choicebathroomshop.co.uk
1.3
Bad
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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UK Choice - very rude
UK Choice, rude survey representor, i asked them to take me off off the calling list but wouldn't, when i said i wasn't interested he just hang up! very rude, he wouldn't let me speak and raised voice over me! They should be stopped. I blocked the number so the same person called me from different number, it's ridiculous!
October 12, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
9 phone calls in a 2 hour period…
9 phone calls in a 2 hour period blocked etc but still ringing
October 9, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
They are driving me mad
They have called 3 times today trying to ask questions. I answered them once a few weeks ago thinking they would leave me alone but it’s probably made it worse. Its really frustrating as they are calling from mobile numbers. If it was an 020 or similar i’d know not to answer.
October 2, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
Indian Lady called Jason Selling Gaz & Leccy
Apparently the Indian lady who called me was named Jason. I googled the company and it came up with a bathroom shop? She explained that she was calling to offer services to my household utilities. She had the wrong address for me anyway. Nice lady, but she needs to pick a better name, work on her pronunciation and be clear from the beginning that they're trying to sell Gaz and Leccy.
September 29, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
cold calling me every day
cold calling me every day from Indian call centres despite me never having given them my number and asking them to take my number off their list.
September 29, 2020
Unprompted review
Not a good experience
Needed a replacement seat for a small loo in small space. Rang this firm and was told a particular seat would fit. It arrived and was too big by 3 inch overhang. Had confirmed with sales and tech staff that if it didn't fit it could be returned as long as hinge packet was not open. Rang immediately to say it didn't fit. Answerphone said that they had issues with line and to send email. Sent email saying it was being returned via signed for delivery and that I expected my money and cost of original postage to be returned to my card. Rang when I knew it had been delivered and quoted name of person signing for acceptance. Was told they needed 5 working days to refund my money. It has now been 10 working days and no refund, and strangely enough the phone is again not taking messages.
Update 22.09.20 Refund now finally received, but I shouldn't have needed to twice send proof of them receiving the item back and the signature of person receiving it. Covid19 is no excuse for poor communication with clients who pay in good faith.
16th March 2021 I have just read the late response from this firm and can assure them that I did order from them and they DID eventually refund my money. Unlikely to have done this if I hadn't purchased from them or they hadn't sent me a loo seat that didn't fit!
September 18, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
Constantly phoning
Constantly phoning, block a number and ring from a different one. When I said I wasn't interested and to please stop phoning the man replied 'no I won't'...... Really starting to get me down!!
September 17, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
Rude AF
Rude AF, asked me if I am a random person, I said I am not, and she just continues with her pitch, when I tried t stop her, she hangs up, like bish what?
Update: changed it to 5* cause I feel bad for this bathroom company that is getting the hate for those scammers
September 15, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
CONSTANT nuisance calls from this…
CONSTANT nuisance calls from this company for the past year.
In clear breach of GDPR, and won't tell me where my data is stored, or where they gained it from.
Very rude and aggressive on the phone if you tell them not to call / are busy / to remove your data from their list.
Constantly have the wrong address details, get aggressive and ask where I live now.
Always offer to ask 5 questions, but end up asking 15+.
No doubt, if you answer any of them, your data will be sold without your permission to a series of other call centres to sell you their products e.g. dishwashers, tumbledryers, insurance etc etc.
Vile company.
September 15, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
Nuisance calls
Nuisance calls. Keep blocking the numbers. Just been called from an 020 number by them, which is different. Every time I ask for my number to be removed from their system, they hang up at this point.
September 10, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
Keep calling me
Keep calling me. Every time I block the number, they contact me in a new one and now it’s giving me severe anxiety! I can’t get away from being called by them!
September 5, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
Claim to be from UK Choice
Claim to be from UK Choice, want you to confirm all your personal details then hang up when you question who they are.
September 1, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
Aggressive and rude
Aggressive and rude. Don’t know how they got my number. Wanted to ‘confirm’ lots of personal information. Errrrr...why exactly?
Hung up and blocked the number. Absolutely expecting to hear back from other numbers. Here we go. This is criminal surely?
August 25, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
They called me from India directed to a…
They called me from India directed to a Leeds based number trying to say they were from the UK
I am sick of companies calling from India , very discourteous and very racist towards Muslims.
I didn’t even care what they had to say as they are very rude. I still don’t even know why they called. They guessed my house number which was not the one they quoted and after that I just didn’t want to know. So far today I have had 2 calls from them from this number 0113 322 0173.
August 25, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
UK Choice is not a real company
UK Choice is not a real company. This is a scam and they will ask for private informaiton. When you don't give this they will be rude and aggresive on the phone. Hang up!
August 25, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
Calling everyday in spite of being told…
Calling everyday in spite of being told not to. Utter pondlife.
August 22, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
6 calls in 2 days AVOID
6 calls in 2 days, each one from a new number which I add to my blocked lists. Caller always rude and claims not to be selling anything, but wants personal information and when I refuse hangs up.
August 14, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
An absolute nuisance company
An absolute nuisance company! Call me non stop from different numbers and wont stop no matter what I say. Today I told them to stop calling and remove me from their system and the man said OK I'll call again tomorrow. Ridiculous
August 12, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
I was told to f@#k off by the call…
I was told to f@#k off by the call handler when I asked who UK Choice were?
If thats the case I don't chose UK choice.
Interesting company.
August 12, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
Horrendous
Horrendous. Can’t give less than one Didn’t ask for a call told them to take me off database and they said why should they? Said it was my number and I’ll get them banned for nuisance phone calls so they put phone down. Who can we register this with to take further??
August 11, 2020
Unprompted review
Reply from Choice Bathroom Shop
Hi,
This has just been bought to our attention that someone is using our company name and cold calling people. We can assure you this is nothing to do with our company. We would never cold call customers. This would add no benefit to our company asking survey questions. We are sorry you are receiving these calls, unfortunately there isn't anything we can do as we are unable to track down the company which is making these calls. You have never purchased anything from our company and would only call customers to update customers on orders or if they asked to be phoned for help on purchasing an item. This website is an old domain of ours which is not being used now as we have changed the name of the website this is why we have only just been made aware of it, but it looks like this has been going on now for several years. When we have tried to search Choice Shops there are several companies that use this name. We hope this stops soon as its not good when people think its our company :(
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