A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Massive thanks to Atif khan for all…
Massive thanks to Atif khan for all your help in setting up the Motor trade insurance
Atif was very professional, polite, helpful and extremely knowledgeable.
Managed to answer all the questions that I had and nothing was too hard for him.
He explained every single detail that I wasn't familiar with and because of him I got a motor trade insurance
This is how all insurance companies should operate!!
I wood recommended to anyone to give them a call .
Contacted general customer service…
Contacted general customer service email for commercial insurance and instead of pointing me in the right direction to have my queries handled, their TEAM LEADER simply said "not my team, cannot help you". Unbelievable.
knowledgeable, helpful, polite and professional
Quoteline Direct assisted me again in arranging my taxi insurance policy, and their ongoing support was excellent.
A pleasure to work with, courteous, and extremely knowledgeable. This time, Shylank, the sales consultant for taxi/courier/fleet, guided me through the process of purchasing taxi fleet insurance with efficiency, expertise, and clarity. He also managed to add the drivers to the policy and assisted me with additional coverage, such as a breakdown policy for my vehicles.
It's wonderful to speak with a friendly person on the other end of the phone rather than an anonymous first contact over the computer!
I'm confident that Quoteline Direct delivered what I was looking for: a thorough understanding of our needs, trust, and a fair price based on the best policy available from their panel of insurers.
I will recommend this service to any taxi owner seeking reliable insurance at an affordable price.
Motor Trade Policy
Kia was extremely helpful and made the entire process easy to understand. He explained every aspect of the policy in a clear, concise way, ensuring I felt confident and well-informed throughout. Their friendly and professional approach made the experience smooth and reassuring.
Gallager and Axa best in the game!!
Made a mistake leaving Gallager at renewal time and going with Nash warren just to save £150. Nash warren who uses Granite do not insure 8 seaters, had to cancel (lost £200) and come back to Gallager, spoke to Aron and spent a good 30 mins. Gave me a very good price to. Now back with Gallager and Axa who are the best in the game! Happily can enjoy driving my 8 seater Landcrusier 👍
Excellent customer service and Competitive price
Excellent customer service and very competitive Price offered. Atif looked after my case. He was very thorough with my needs especially with me being new to Motor Trade and doing the policy for the first time, he knew exactly what I needed and went over the board to provide me with the support adhering to my needs and getting me a reasonable price as well. way better then competitors. Cant appreciate them enough. Highly Recommended .
Kian is the best iv ever delt with…
Kian is the best iv ever delt with normally it is difficult to speak with customer service but this guy made my life much easier actually he likes listening to what a customer has to say and actually try and resolve any problems you may have as he's did with me
Kian was very helpful polite and…
Kian was very helpful polite and answered all the questions professionally
Amazing customer service from dean
If you wish to open a policy ask to speak to ‘Dean’ absolutely fantastic customer service explains everything properly and genuinely tries to help you. Amazing gentleman 10/10
This company should have more people like Dean.
Absolute professional from start to…
Absolute professional from start to finish everything explained and by far the best quote ive ever had all thanks to Mohammed Samiul Islam who looked after me great guy you should ask for him !
One agent transferred me to another
One agent transferred me to another, who ended up giving me the insurance company's direct number to resolve my problem. Useless.
Very experience staff dealing with care…
Very experience staff dealing with care
Love their service
It was very good experience
It was very good experience. Good explanation for everything and very helpful person 👍. Thank you.
First class service
Kian was polite, knowledgeable. He treated me with kindness and respect, he is a gentleman and a true asset to his company. Truly first class service, highly recommend
Martin R Watson
Adam Anderson
Adam Anderson, what can I say he has been amazing since I started my small business, nothing was to much hastle, step by step guidance, professionalism and aftersales outstanding, should anyone need this services, please use Adam as you will no be disappointed, thanks Adam for all your help
I had a great experience speaking with…Mohammed Islam
I had a great experience speaking with Mohammed Islam today. He was incredibly professional, polite, and clear. He answered all my insurance questions efficiently, making a complex process feel simple and stress-free. Truly excellent customer service—highly recommended!
Kian was 200%
Kian was 200%
He was clear, friendly and very helpful in questions and answers.
Outstanding Service – Highly Recommend Kian
From start to finish, Kian was friendly, helpful, informative, and highly professional. He took time to clearly explain all the questions I had, made the whole process smooth and stress-free.
ABSOLUTELY SHOCKING PLEASE AVOID
ABSOLUTELY SHOCKING PLEASE AVOID
i have a policy with this mob my god signed up paid them just shy of a £1000 paid it upfront gave them everything they asked only to get an email 2 months later saying they need more stuff or they are going to cancel my policy so called them told them that I gave them everything at the start as requested so I jumped through there hoops gave them everything again witch was fine got an email saying we have everything now only to find they had blocked my account and my access to the MID so called them and the guy on the phone says he needs more stuff told him I got an email last week saying you have everything he sees the email and says canny argue with that my god what’s is going on with the company. So I have everything back running again but for how long to they come at me again wanting stupid stuff and blocking me again from the MID this is unacceptable I am going to take this to the highest level of this company there is something seriously wrong with them something has to change I will not be renewing I have 9 months to go with them god help me lol
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








