ChoicequoteReviews 

524
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the process smooth and stress-free. Many highlight the exceptional customer service, noting that advisors take their time to explain details clearly and ensure all questions are answered. People are particularly satisfied with the service, often mentioning that they received the best possible price and felt well-supported throughout their interactions. However, some people mentioned experiencing rude staff and abrupt communication, feeling that their inquiries were a burden. A few other people also felt that customer service was bad, with some advisors lacking clarity or failing to follow up effectively.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Price

People report positive experiences with price, with many reviewers finding competitive and affordable rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business Mohammed was very professional, polite, helpful and extremely knowledgeab... See more

Rated 5 out of 5 stars

I was given this company No by a friend because it’s my 1st time getting my own insurance Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process At... See more

Rated 5 out of 5 stars

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Br... See more

Rated 5 out of 5 stars

Absolutely fantastic service by Kyle. Was completely honest and got me the best possible price even beating my current insurers plus other quotes. I would highly recommend. And once again thank you


Company details

  1. Money & Insurance

Information provided by various external sources

Specialists in car, taxi, haulage, motor trade, courier and motorbike insurance.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(524)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Big thank-you to Helen O’Connor

Big thank-you to Helen O’Connor, who handled my query today, with the upmost professionalism. Helen was polite, helpful and extremely knowledgeable. Impressed to say the least. This is how all insurance companies should operate!!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Atif was excellent

Atif was excellent! Listened to my needs and gave me guidance and help in choosing the rite policy 👌 will definitely return when needed !

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Top class service

Absolutely fantastic service by Kyle. Was completely honest and got me the best possible price even beating my current insurers plus other quotes. I would highly recommend. And once again thank you

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Kyle Lloyd

Felt totally at ease with Kyle and he went above and beyond to accommodate my needs, I'm glad to be back with Gallagher insurance I missed the dedication and friendly approach from Kyle 💯 🤝🤝

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Kyle is a excellent consultant

Kyle is a excellent consultant, he takes him time and explain the entire process in plain simple English and you can ask him any types of questions without feeling silly as he understands we dont have the full knowledge of the industry as he does. He is a excellent consultant and i would recommend speaking to him if you need your trade insurance. I will be carrying out my future business with kyle

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

The patience and kindness of your…

The patience and kindness of your customer advisor Kian. Stayed on the line until everything was sorted out completely . Kind, thoughtful and considerate. Explained everything clearly. Best customer advisor I have spoken to

July 10, 2025
Unprompted review

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