Churnet Valley Garden Furniture Ltd Reviews 

243
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the wood and the sturdy construction of their various garden buildings and outdoor furniture. People also appreciate the prompt delivery services and friendly staff who ensure smooth ordering and professional setup experiences. Though some reviewers were not happy with occasional minor damages, missing parts, or delayed communication upon delivery. Consumers mentioned specific challenges regarding assembly difficulties, unaligned holes, or thin roofing materials that required extra fixes. A small group of buyers also felt disappointed when products arrived with defects that did not match their expectations.

What people talk about most

Product

Customers had positive experiences with product, noting that items are well constructed, made from quality... See more

Quality

Users describe positive interactions with quality, highlighting that items are well constructed from solid... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt and speedy arrivals as well as... See more

Staff

Reviewers mention positive feedback about staff, highlighting that everyone is very helpful, professional,... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable costs for superior... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are absolutely over the moon with our corner Summerhouse. It was fitted by John and Sergei who were both extremely friendly and skilled. We found the price to be reasonable compared to other compet... See more

Rated 5 out of 5 stars

Really good looking, sturdy Chatsworth summerhouse. Got a good deal with free installation thanks to the August sale. Constructed by the friendly and efficient team of James and Harvey, and now look... See more

Rated 5 out of 5 stars

Simple ordering process, our order arrived on time expertly packed. When we alerted the customer team that the assembly instructions and fittings were missing they were sent by post the same day. Wo... See more

Rated 5 out of 5 stars

I ordered a log store to replace my previous one. Excellent communication throughout and delivered in a timely manner. Unfortunately there was some damage to the rear panel which had clearly happened... See more


Company details

  1. Furniture Manufacturer

Written by the company

We are a family business operating in the Staffordshire Moorlands, where we have a workshop from which we produce high quality wooden garden furniture and structures. We have over 45 years of combined experience in carpentry, which we have merged with engineering precision and a flair for design to create uniquely beautiful, functional and sturdy furniture. We pride ourselves on customer satisfaction, and it’s a job that we enjoy so every effort is put in to ensure an excellent product.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

243 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(243)

54 reviews in the last 12 months

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Rated 4 out of 5 stars

I contacted the company before…

I contacted the company before purchasing a cottage arbour and was given helpful good advice. The purchase and delivery all went smoothly and I was pleased with my purchase.
The construction was relatively straight forward but the angle screws into the roof were the most challenging to do.
I feel the seat would have been better to have been bolted to the frame as I believe some makes are.
Important to leave final tightening of the screws until the supports are checked with a spirit level

easy

February 24, 2026
Rated 5 out of 5 stars

Great

Great. Arrived on time very easy to assemble and really good quality. One thing you must have a good quality 13mm spanner to tighten all of the bolts up. Would recommend

February 2, 2026
Rated 4 out of 5 stars

T&G Bundle

The bundle delivered was very heavy I could not lift it and when opened piece by piece some tongue's were damaged which I could not use
Good job I ordered mor than needed but one should not have to do that

February 4, 2026
Rated 5 out of 5 stars

Fence panel

Very good service. Fast delivery and the quality of th fence panel excellent especially for the price. Will definitely be using this company again

February 5, 2026
Rated 5 out of 5 stars

Beautiful Two Seater Bench

The two seater ergonomic bench is well designed and comfortable.
The website is excellent and information about delivery times is very helpful.
it was easy to order the bench and coffee table after viewing on the website, and they were delivered free on the date and time specified by an extremely helpful delivery driver.

January 7, 2026
Rated 5 out of 5 stars

What a lovely company to deal with…

What a lovely company to deal with nothing was too much. Our Summer house arrived today and wow what great craftsmanship and fantastic value for money , big shot out to John & Dano for all their hard work getting into our garden thier a credit to your company.. highly recommend buying from this company

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great Bar Shed

From day one when we popped into the showroom, the service we had was exemplary.
The communication from Chris was superb and the lead time excellent.
The two installation guys were bang on time, very neat and tidy and extremely courteous.
The build quality of the bar shed is exceptional, very robust and we’re looking forward to entertaining our friends and family as soon as the weather warms up.
All in all exceptional and I wouldn’t hesitate to recommend Churnet Valley .

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic corner summerhouse

We are absolutely over the moon with our corner Summerhouse. It was fitted by John and Sergei who were both extremely friendly and skilled. We found the price to be reasonable compared to other competitors on the market.The quality of the wood is great and we are so happy with the end result. Communication was great throughout and I would highly recommend churnet Valley. We really look forward to spending some quality time in our lovely new haven. Thanks so much.😊

January 20, 2026
Unprompted review

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