Churnet Valley Garden Furniture Ltd Reviews 

243
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the wood and the sturdy construction of their various garden buildings and outdoor furniture. People also appreciate the prompt delivery services and friendly staff who ensure smooth ordering and professional setup experiences. Though some reviewers were not happy with occasional minor damages, missing parts, or delayed communication upon delivery. Consumers mentioned specific challenges regarding assembly difficulties, unaligned holes, or thin roofing materials that required extra fixes. A small group of buyers also felt disappointed when products arrived with defects that did not match their expectations.

What people talk about most

Product

Customers had positive experiences with product, noting that items are well constructed, made from quality... See more

Quality

Users describe positive interactions with quality, highlighting that items are well constructed from solid... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt and speedy arrivals as well as... See more

Staff

Reviewers mention positive feedback about staff, highlighting that everyone is very helpful, professional,... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable costs for superior... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are absolutely over the moon with our corner Summerhouse. It was fitted by John and Sergei who were both extremely friendly and skilled. We found the price to be reasonable compared to other compet... See more

Rated 5 out of 5 stars

Really good looking, sturdy Chatsworth summerhouse. Got a good deal with free installation thanks to the August sale. Constructed by the friendly and efficient team of James and Harvey, and now look... See more

Rated 5 out of 5 stars

Simple ordering process, our order arrived on time expertly packed. When we alerted the customer team that the assembly instructions and fittings were missing they were sent by post the same day. Wo... See more

Rated 5 out of 5 stars

I ordered a log store to replace my previous one. Excellent communication throughout and delivered in a timely manner. Unfortunately there was some damage to the rear panel which had clearly happened... See more


Company details

  1. Furniture Manufacturer

Written by the company

We are a family business operating in the Staffordshire Moorlands, where we have a workshop from which we produce high quality wooden garden furniture and structures. We have over 45 years of combined experience in carpentry, which we have merged with engineering precision and a flair for design to create uniquely beautiful, functional and sturdy furniture. We pride ourselves on customer satisfaction, and it’s a job that we enjoy so every effort is put in to ensure an excellent product.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

243 reviews

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4.7

All reviews

(243)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Superior quality timber and build

Superior quality timber and build, worth every penny. You couldn't make and build your own for the price they're offering right now.

I ordered a 10x8 pent garden workshop/shed and opted to have CVGF come and install my shed for me. I had already prepped the foundation a few days prior and when the 2 lads CVGF had sent arrived they were professional, polite and efficient with the install. Before I new it I had a brand new garden shed, 10/10!
P.s speaking as a tradie myself it always helps to supply them with a brew 😉

September 2, 2025
Unprompted review
Rated 2 out of 5 stars

Quality not as expected

We bought the Cottage Arbour (seats 3) recently. The quality of the main body seems to be generally good, although there is a large fault in one of the armrests, but the roof is made of what appears to be packing crate wood badly nailed together. I emailed the company - thinking perhaps I had been sold a fake through their Amazon Shop - the company replied “The roof of the arbour is made from tanalised redwood, the same as the body, but featuring a rustic feather edge finish rather than a planed finish. This is the correct specification for this model.” Well that may be what they call it but “packing crate wood” seems to be a better description of what it looks like.

I have checked back to the website and it tells me “This top quality garden sanctuary is made from the finest timber, with a lovely smooth finish and attractive grain. It is erected entirely with screws making this a product designed for lasting stability. This products seat slats are secured from behind so there are no screws visible from the front. The 5th grade Redwood timber is pressure treated to Hazard Class 4 (HC4) making it rot free for as long as 25 years.” ……Well the roof is put together with nails not screws.

The website also states

“Product facts:
Hand crafted in the UK
Made form Scandinavian Redwood
Pressure treated timber
15 year+ life span
No painting required”

Yet the roof has badly warped in only a few months.

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with the shed

Very pleased with the shed, the staff when ordering were really helpful and friendly and the lads who fitted/built the shed were excellent. All in all very good.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality wood and great customer Service

Very happy with the quality of the wooden arch I received and for the great customer service. The wood is made from quality and well constructed timber and was easy to erect. An element was damaged during delivery, one phone call and one day later a replacement arrived, a prompt, speedy and attentive customer service. I will certainly buy from Churnet again.

July 17, 2025
Rated 5 out of 5 stars

Churnet Valley Round Table Set for 4

Valley Round Table Set for 4

Ordering was very easy, and I was frequently kept up to date re delivery dates etc. Delivery was very quick definitely no complaints on that score. The table and chairs are very well made, sturdy and strong and most importantly comfortable to sit in. We are very pleased with the service and the furniture.

July 18, 2025
Rated 5 out of 5 stars

Looking for garden furniture-look no further

We really love our new open Garden Room. It’s well constructed from quality timber, and we’re truly satisfied with our purchase.

The delivery was on time, and the installation team (James and Damo) were professional, courteous, and speedy.

Highly recommend this company based on our experience.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality shed & great service

Really happy with the shed from CVG Furniture — solid build and great quality. The service was spot on from start to finish. Big thanks to James and Damo for delivering and assembling it so efficiently. Would definitely recommend!

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

I ordered a Churnet Valley Swing Seat via Robert Dyas and there was an issue with it. I spoke with Churnet Valley direct and they promptly sent a replacement part but as it didn’t rectify the issue they not only offered to replace the swing but offered to take apart the faulty one and erect the new one free of charge. Which as I live in Kent was not easy for them. The customer service received was exceptional and I wholeheartedly recommend them. Thank you Churnet Valley

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality garden furniture!

Churnet Valley Garden Furniture delivered and constructed the Chatsworth Summerhouse fast and efficiently. We got a great deal on the purchase via the summer sale and we're so pleased with the cost of having it put together. The summerhouse is very good quality wood and is strong lasting. We're very pleased and grateful. Many thanks.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Happy summer house

John and James came to Install our chatsworth summer house. We were pleased how quick and solid they put the summer house up.
And I asked what's best to preserve the wood,were glad to tell me what to use.
So would really recommend churnet valley garden furniture.

July 16, 2025
Unprompted review

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