Clearwater Plumbing & Heating Reviews 

618
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic company to deal with from start to finish and even after water softener installation service was exceptional. Had a problem with water softener (not fault of company, the plumber cut off t... See more

Rated 5 out of 5 stars

If only I could give 10 stars!! Where do I start? CLEARWATER PLUMBING ARE ABSOLUTELY AMAZING & SO RELIABLE! What a lovely duo led by Alan! They are so professional, efficient, fantastic work ethic,... See more

Rated 5 out of 5 stars

Brilliant service from Paul, attended within a week of my call (surprising this time of year!). On time, very friendly guy and checked our system thoroughly. We moved in early December and any amount... See more

Rated 5 out of 5 stars

We wanted to change out several old radiators and upgrade our radiator valves. No issues from quote to completion. Paul called in within a few days of the initial call, gave helpful advice and provide... See more

Company details

  1. Plumber
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Oil & Natural Gas Company

Written by the company

Thank you for choosing Clearwater Plumbing and Heating, we are family run business that was established in 2004. All our Engineers have a minimum of 20 years experience and are Experts in there field, there is nothing that we haven't done or unable to resolve. We specialise in all types of Plumbing, Heating and Underfloor Heating. We are Worcester Bosch Accredited Installers so are able to give unto 10 years warranty on our boiler installations. Worcester Bosch Boiler Installations with 10 Years Guarantee, visit our Boiler Cost Calculator today to see the cost of a Brand new Worcester Boiler. Clearwater Plumbing & Heating Engineers in Suffolk. We have a team of experienced engineers that install and repair all types of heating systems. We are based in the town of Woodbridge in Suffolk and we coverall suffolk areas. Our pricing is very competitive on all our services. We have installed systems in all sizes of properties in the Suffolk areas, no matter how large or small the job is or what your installation requirements are, we can help. We’ll take care of your home. That’s our promise. No matter how big or small the problem, you can trust us to get your home back to the way it should be and put your peace of mind at the heart of everything we do. Whether it’s fitting a new boiler, finding an electrical fault or fixing a leaky tap, we will get the job done right and done right first time. It’s as simple as that.. With a 24/7 call centre for emergencies and online booking for next day jobs, we’re always on here to help. We are a transparent company with our charges. Our charges are clearly shown here on our website, our friendly and helpful staff will make customers fully aware of our rates at the time they enquire or book a job. We do not charge for: call-out, travelling, parking, Congestion, or have any other hidden charges


Contact info

4.8

Excellent

TrustScore 5 out of 5

618 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(618)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michael attended at the appointed time

Michael attended at the appointed time, immediately placed a work sheet down and fitted the the part no fuss. I enquired regarding additional work he pointed out that it was not necessary explaining clearly why not. Very satisfied dealing with the company.

April 16, 2022
Rated 5 out of 5 stars

Communication was excellent

Communication was excellent. Engineer arrived at my property at the pre-agreed date and time to review scope of work and sent reasonably priced quote shortly thereafter. Work was carried out efficiently and to a high standard on the agreed date. I would definitely use this company for any future plumbing and heating work. Strongly recommended.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

These guys are the best

These guys are the best. We have used them a number of times and they are always reliable, very polite and also very reasonable. We would most definitely recommend them to anyone.

February 5, 2022
Rated 5 out of 5 stars

Solar water heating.

I had previously over the past few months contacted many companies about a non working Solar water system. Not one company bothered to send an engineer or even acknowledge me contacting them.
I was about to give up when I came across Clearwater Plumbing. I contacted them on a Friday and an engineer was here on the Monday.
The engineer was very helpful and explained the system problems to me and other potential problems that could arise.
He topped up the system with Glycol and reset it.
Although I will not know if the system is functioning ok until the warmer weather
arrives I would have no hesitation in contacting them for further assistance.

January 25, 2022
Rated 5 out of 5 stars

Excellent service

I had a problem with a Heatrae Sadia unit in our annexe. Paul responded to my email enquiry immediately and followed up with a visit at the earliest opportunity. Paul investigated and found the fault to be a sticking non-return valve. Much cheaper than replacing the Heatrae Sadia unit!
The whole experience deserves the 5 star rating. Excellent service and value for money.

January 7, 2022
Rated 5 out of 5 stars

Clearwater Plumbing & Heating to the rescue!

Last month, we experienced a problem with our boiler when we had a Smart Meter fitted. This affected the central heating control panel and meant that we had no heating.

I called and spoke to Paul who arranged for Michael Harold and George to attend the next day. Despite a busy schedule, they came earlier than expected which we appreciated as it demonstrated that they understood how inconvenient it was for us to not have any heating.

We have been Clearwater Plumbing & Heating customers for a number of years and would not hesitate to recommend them for their honest, efficient, friendly professional and punctual manner of operation.

January 3, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look