I don't have anymore issues with ClickAsnap. I have given up on them being competent enough to fix their website like it was when I originally created my account. CS lied about what was done and gave... See more
Company replied
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Review summary
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Reviews shaping this summary
No doubt company is great,but some processes should be better and easy like tags and title options Because we are unable to upload any photos without unwanted tags,and no option to post and it's c... See more
Company replied
I just signed up a few minutes ago. The sign-in process was very easy. I thought that with the free account I could upload two photos. Evidently I have to wait a week to upload another one.
Company replied
I don't remember much a out this company other than I didnt think the payments were very fair for the photos
Company replied
Company details
Written by the company
A message from Martyn Roussel, Director and CEO Clickasnap is under new ownership. My team has been improving the site in many areas. One such area is renewals and refunds. I know from personal experience just how irritating it is to have money taken from my bank account for a subscription without warning. It may be legitimate, but it sucks. I have found that Clickasnap has been doing this in the past. That stops now. We will refund all legitimate claims, with no quibble, if made within 14 days. As we further improve the site and add new features, we want you to come back. We do not want you to have a bad experience. We are setting up reminders to prevent this happening in future. We care about our customers. Thank you, Martyn
Contact info
United Kingdom
- support@clickasnap.com
- www.clickasnap.com
3.3
Average
657 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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I created a profile
I created a profile , but will not allow a link up with my bank when I hit a certain amount of views , it keeps asking me to sign up and get paid for views.. im already signed.. it suc I give up
September 23, 2025
Unprompted review
Reply from clickasnap
Hi there,
Thanks for your feedback, and we’re sorry for the frustration this has caused. To clarify, while all users can upload and share photos for free, in order to be eligible for payment per view, a paid account is required. This is why you may be seeing prompts to subscribe when trying to link a payment method.
If you already have a paid plan and are still experiencing issues, this could be an account setup problem. Our support team would be happy to look into this and make sure everything is working correctly for you — please reach out to us at support@clickasnap.com
so we can investigate further.
We really appreciate you giving clickasnap a try and we hope we can get this sorted so you can continue sharing your work and enjoying the platform.
The clickasnap team
I'm not getting paid:(
September 17, 2025
Reply from clickasnap
Hi Fleur,
Thank you for leaving your feedback.
I believe our support team will be best placed to assist you with this. Please reach out via support@clickasnap.com
and a member of the team will be happy to guide you through your ClickASnap journey.
Kind regards
Katy, Customer Care Team
Reply from clickasnap
Hi SkSaiful,
Thank you for taking the time to leave your feedback with us, we are really pleased to hear that you are enjoying App and we wish you all the best with you ClickASnap journey.
Kind regards
Katy, Customer Care Team
bunch of bologna
I posted multiple picture that I took myself and didn’t get a single view cause I didn’t pay you and there were multiple people who used fake picture from google and got MANY views cause they paid you!
September 16, 2025
Reply from clickasnap
Hi Conner,
Thank you for sharing your review and we are sorry to hear you did not have a good experience.
To clarify, paying for a membership on ClickASnap does not guarantee views, it only increases visibility by showing posts to a wider audience, plus lots of other benefits depending on the membership that is held. Views come from other users enjoying and engaging with your content!
Regarding the use of images that are not original: we have a strict policy against uploading content from Google or other external sources. If you spot images that appear fake or stolen, please report them using the reporting tool, and our moderation team will review and take action where needed.
Thank you for taking the time to share your feedback. Hearing both the positives and the areas we can improve helps us grow, and you’re always welcome back anytime!
Kind regards
Katy, Customer Care Team
Scam, total fraud App
I joined this site and only wanted to pay for one month of membership, but by mistake, a whole year was charged from my account, which was a lot of money. I emailed them and explained, asking if they could please just deduct the one-month fee and refund the rest, since it’s too much money for me. Their reply was that they don’t believe I made a mistake, and they won’t return any money.
The next thing that happened was that when I was using the app for free, before paying for membership, I was getting lots of likes and views. But after I paid and they charged me a large amount, suddenly I stopped getting any likes or views. This clearly shows that all those likes and views before were fake, just to make people feel good and tempt them into paying for membership, hoping they might earn some money too.
Also, they claim that you can cancel your membership anytime, but in reality, it’s not possible.
I’m telling everyone: this app is a scam and a fraud. Don’t get fooled and don’t subscribe!
September 10, 2025
Unprompted review
Reply from clickasnap
Hi Artemis.
We’re very sorry again to hear about your experience.
We do want to reassure you that we provide every member with a full payment summary before any purchase is completed. This summary clearly includes a "Total Due Today" line so that all members are fully aware of the amount and type of subscription being purchased.
Regarding views, please note that numbers can naturally decrease over time unless you are regularly uploading new content or resharing your older images with your followers. Consistent activity helps to maintain movement on your profile and engagement with your content.
We value your feedback and want to help you get the most from your membership. If you’d like further support or tips on maximising your reach, please don’t hesitate to get in touch with us at support@clickasnap.com.
Kind regards
Katy, Customer Care Team
This app is a SCAM!
Total scam! This app is nothing like what it promises. It just takes your money and delivers nothing useful. The features are fake, customer support is nonexistent, and I feel completely ripped off. Stay far away!
September 1, 2025
Unprompted review
Reply from clickasnap
Hi Kevin,
We’re very sorry to hear about your experience. We’ve looked through our support portal using the details provided but cannot see that you have contacted us. Please reach out to us directly at support@clickasnap.com
so that we can assist you further and help you get the most from your membership.
Kind regards
Katy Customer Care Team
I'm a beginner on your plateforme and…
I'm a beginner on your plateforme and tell now I've got just views but i'll keep going hope to be paid
August 31, 2025
Reply from clickasnap
Hi Nawelmel,
Thank you for your review! We’re glad to have you on the platform keep uploading and sharing your work, and we wish you every success in growing your profile and contributing to our community.
Kind regards
Katy, Customer Care Team
Hmmmm
Hmmmm. A lot of one line 5 star reviews that don't actually say anything. They all seem pretty real, don't they.
September 3, 2025
Unprompted review
Reply from clickasnap
Hi Roger,
We’re sorry you feel this way. All reviews are submitted directly by our users, and while some may be brief, they reflect genuine experiences from members of our community. We always encourage honest feedback, whether positive or negative, as it helps us continue improving the platform.
Kind regards
Katy , Customer Care Team
If the setup was more like Pinterest…
If the setup was more like Pinterest where you can just scroll through images
September 2, 2025
Reply from clickasnap
Hi Stelly,
Thank you for your feedback. We appreciate your suggestion. We’re always exploring ways to improve the user experience. Your input helps us shape future updates to the platform so stay tuned for what's to come!
Kind regards
Katy, Customer Care team
Reply from clickasnap
Hi Shejine,
Thank you for your review!
We’re glad to have you on the platform . Keep uploading and sharing your work, and we wish you every success in growing your Profile and contributing to our community!
Kind regards,
Katy, Customer Care Team
A perfect blend of joy for my kids and a quality product!
These have been such a joy for my kids. They absolutely enjoy them.
August 24, 2025
CaS used to be a great site
CaS used to be a great site, but it has rapidly declined over the past year. There's a lack of innovation, minimal development, and ongoing payment complaints. Overall, it's lost its appeal.
August 31, 2025
Unprompted review
Reply from clickasnap
Hi Jim,
Thank you for taking the time to share your thoughts. We value all feedback as it helps us to continue to improve for our members.
We recognise that some concerns have been raised over the years, and this period marks a new beginning for ClickASnap. We are continuing to grow and strengthen the foundations that may have been lacking since the beginning. In fact, the platform has been “bug free” for many months now, which has allowed us to make significant improvements to moderation, search facilities, content exposure, and many other aspects of the platform happening behind the scenes. These enhancements are the result of the dedication of our team and the support of our loyal member base.
We remain dedicated to providing a strong platform for the photography community and we welcome you back at any time to experience these enhancements first hand!
Kind regards
Katy , Customer Care Team
Reply from clickasnap
Hi Llouisis,
We’re sorry to hear you feel this way. Your message isn’t fully clear to us, but we’d like to understand what happened and assist you. Please reach out to our support team at support@clickasnap.com and we’ll be glad to help.
Kind regards
Katy, Customer Care Team
It was very interesting and lot to…
It was very interesting and lot to explore in this media I love it.
August 25, 2025
Reply from clickasnap
Hi Mohamed,
Thank you for sharing your feedback with us. Its great to know you are enjoying being a member of our community and we really value your contributions!
Kind regards,
Katy, Customer Care Team
Good for sharing your ideas
Good for sharing your ideas ..Also I wanna know how to earn money by just my posts without buying any premium amount
August 25, 2025
Reply from clickasnap
Hi Yoursradha,
We appreciate your review! ClickASnap is all about giving photographers a space to share their work and express their creativity. Each idea helps to shape the community and we thank you for your contributions this far!
Kind regards
Katy, Customer Care Team
Transparency
More transparency in your advertising about getting paid just by someone viewing a picture. There is no mention they have to engage with.
August 25, 2025
Reply from clickasnap
Hi Hm,
Thanks for your feedback , we understand how important transparency is.
To clarify, the Paid Per View feature works when someone views your image for 5 seconds or longer , this is counted as a paid view. The amount you receive per paid view depends on the membership tier held by the image owner.
No additional engagement is required beyond viewing the image. However, we encourage organic interaction ,such as constructive comments and feedback—not only to help you get the most from the community but also to support a positive environment and uphold community standards.
If you’d like more detailed information or help with your account, please don’t hesitate to contact Support as they’ll be happy to guide you and provide further clarification. You can reach us as support@clickasnap.com.
Kind regards
Katy, Customer Care Team
I previously left 5 star reviews for my…
I previously left 5 star reviews for my experience of Clickasnap but unfortunately I've had to update these reviews with my current thoughts.
The site has received a few updates and whilst these have been meant to improve things for the users, they have often impacted exposure across the site and still have ongoing bugs or issues that have not been fixed or improved such as the search. The perks of the pro tier membership have been slowly eroded and not really worth it anymore. The site seems to be plagued with click circle behaviour mainly due to people uploading anything, rather than their best and doing view for view shenanigans to cheat the system. Clickasnap don't seem to be targeting this effectively and the users are paying the price.
I have since deleted my account after being a member since the start. It is not the same site that I originally joined. The ethos has changed and the many updates have made the experience worse in my opinion.
August 7, 2025
Reply from clickasnap
Hi Ben,
I'm sorry to hear that you're not enjoying the changes at clickasnap.
Our ethos is built in respect, fairness and long-term value, and we've made a lot of exciting updates to the site as we look to expand and evolve our offering.
We appreciate that change is not always easily welcomed and a shift in focus to a photography community and away from pay-per-view may not suit everyone. However, we will continue to build and evolve from the feedback we receive from our many users to grow the platform for the many, not for the few.
We have made some big changes that will be live across the next two weeks, so perhaps we may encourage you to return and welcome the change!
ClickASnap has finally snapped
I was a member of this site for 8 or 9 years. it started off well and by 2021 had grown into probably the best photography site on the web (IMHO). But it's standards have been plummeting under new management for the past 12 months. Nothing but bad software updates to the site and many broken promises of fixes from the admin team. Sadly I would now advise people against using this site.
I have removed this paragraph because ClickASnap flagged my review for containing harmful or illegal content. I strongly emphasise that I have no wish to cause harm, and have no intention of breaching Trustpilot rules, or any laws. My intentions where only to give an honest assessment of my experience.
I would have hoped for a more explanatory and positive response to attempt to regain trust in the site and the people that run it.
August 5, 2025
Unprompted review
Reply from clickasnap
Hi Dave,
I'm really sorry to hear this.
We've been prioritising stability and scalability over the last 9 or so months and we're thankful to say our users are not plagued by bugs on site, nor have they been for a long time.
We are now focusing on expanding and evolving our offering beyond our license content marketplace and unlimited image sharing, with enhance profile features, improved browsing experiences and some key community-focused features.
We constantly respond and react to user feedback and real data, to make sure the decisions we make are thoughtful, intentional and for the best of our community.
Perhaps you may enjoy getting involved in some of our beta testing, so that you can be a key voice in our development. Please do reach out to our support team for more information.
15 photos, 22 views, zero €, a SCAM
15 photos and 22 views, not a single penny in my account.. I should have read the reviews before subscribing to a Seller level and just threw out 6€ to these scam bugs.
I do not recommend at all.
July 19, 2025
Unprompted review
Stear Clear of ClickaSnap
Firstly, I will say that CAS is not a scam. It is a platform, uniquely created by Tom Oswald (no longer part of the company), where photographers could get paid for people viewing their images. I was a member for a number of years. Now the biggest gripe of most users is the fact they get very few views and the site has constant issues. Such a sad state of affairs for what was once a superb photo community.
I feel so much better now that I have removed all my images and left the platform. So much time and effort by photographers put in to building a following and a community has been ruined by so many changes to the site that stops their images from getting exposure.
Users used to have direct contact with the CEO, Mr Oswald, via the now-deleted FB group, who would answer queries, incorporate changes if feasible, and generally partake in discussions about the platform. The FB group used to be a fun, lively, open forum but on the illegal sacking of Mr Oswald, it has turned into a toxic place with users being gaslighted by the current ownership and staff, many of whose families has left 5 star reviews on Trustpilot - more gaslighting. The group has now been removed as, now the truth is 'out there', the ownership can no longer contain their lies.
I will not go into any further detail about why I left the platform but you can get an idea by searching for Tom Oswald on Youtube.
July 10, 2025
Unprompted review
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