This company is amazing! The quality of the cycle jerseys are amazing, and the design was made perfectly. They are also life-savers, when we were left without our jerseys after another supplier left u... See more
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we were looking for jerseys that we could print our own logo and number onto. We found Clifton and it stated the delivery dates (which would be too late) but to contact them if you needed it to be f... See more
Clifton Clothing are a very nice group of people to work with. It is seamless to order and buy multiple items at once at a fair price. You can fully customise your blazer and they look great. The qual... See more
Never again Previous two orders have been fine, most recent order isn’t, Quality not anywhere near the same even though they say it is. Something must have changed here, they just argue that what... See more
Company replied
Company details
Written by the company
Hi, we’re CLIFTON. We are a global made-to-order custom clothing company supplying schools, teams, organisations, and brands worldwide. Every order is produced to approved designs, sizes, and timelines, which means feedback for bespoke clothing can sometimes reflect individual organiser experiences rather than overall delivery performance. For anyone researching CLIFTON or placing a group or higher-value order, we’ve published a clear overview of how our process works, how reviews should be interpreted in context, and examples of real completed projects here - https://www.cliftonclothing.com/blog/post/clifton-clothing-reviews-and-customer-feedback - you can also see real projects and customers on Instagram at instagram.com/cliftonclothing
Contact info
Chicago, United States
- studio@cliftonclothing.com
- www.cliftonclothing.com
3.7
Average
266 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Return customer
We have been using Clifton clothing for several years and they have always delivered a fantastic service with consistently high quality. If you are ordering from them do plan ahead as the lead times are rather long and make sure you are doing your orders on bulk to reduce your costs. All round fantastic experience and they make a great online shop so as a club leader I'm not having to collect money and take responsibility for everyone sizes.
September 11, 2023
Unprompted review
Reply from CLIFTON
Hi Max,
Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying our service and high-quality products over the years. Your feedback as a club leader is incredibly valuable to us, and we're glad to know that our online shop has made your life easier when managing orders and sizes.
We appreciate your advice on planning ahead for lead times and placing bulk orders to reduce costs. These tips can definitely help other customers maximize their experience with us.
For anyone considering CLIFTON Clothing, we invite you to check out the overwhelming number of positive reviews from satisfied customers just like Max. We're committed to ethical production and exceptional customer care, ensuring that you receive nothing but the best from us.
Thanks again, Max! We look forward to continuing to serve you and your club.
Best regards,
Marcus
Great Experience - Super service
Really efficient service to ensure our golf shirts what we ordered were correct before going into manufacture, the whole service from initial enquiry through to delivery is first class and would whole-heartedly recommend Clifton Clothing....
May 10, 2024
Unprompted review
Reply from CLIFTON
Hi Hanky
Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with our service, from the initial enquiry all the way through to delivery. Ensuring that your golf shirts were exactly what you ordered before they went into manufacture is just one of the ways we strive to provide first-class service.
Your kind words mean the world to us and serve as a fantastic reminder of why we do what we do. We’re committed to offering reliable, efficient service and high-quality products, and it’s wonderful to hear that we hit the mark for you.
For anyone reading this, we encourage you to check out the overwhelming number of positive reviews we’ve received. Our customers' satisfaction is our top priority, and we’re here to make your experience with CLIFTON Clothing nothing short of exceptional.
Thanks again, Hanky, for your wholehearted recommendation. Should you need anything else, don’t hesitate to reach out!
Best regards,
Marcus
Really positive experience
Really positive experience with the Clifton team. We placed are order last minute within the usual delivery timeframe and the team pulled out the stops to get the delivery completed on time. Flexible and professional experience. Will definitely use them again!
May 20, 2024
Unprompted review
Reply from CLIFTON
Hi Ja,
Thank you so much for the glowing review! We're thrilled to hear about your positive experience with the Clifton team. It was our pleasure to ensure your last-minute order was delivered on time. Flexibility and professionalism are top priorities for us, and it’s wonderful to know we hit the mark for you.
If anyone else is reading this and wondering about our service, don’t just take Ja’s word for it—check out the many other positive reviews from customers who’ve had similarly great experiences. We’re committed to providing top-notch service and making sure every customer leaves satisfied.
Thanks again, Ja! We look forward to working with you in the future.
Best regards,
Marcus
Awesome custom shirt
Awesome custom shirt! The team was able to put together a fantastic shirt for our design and they came out perfect! They turned them around in about 6 weeks and they look beautiful. I had reached out to multiple vendors but they couldn't do what Clifton did - make a Hawaiian shirt that wasn't patterned, but had a full rendering across it. Absolutely great work and will be coming back again!
March 15, 2024
Unprompted review
Reply from CLIFTON
Thank you so much for taking the time to leave us this incredible review. We're blown away by your kind words and truly appreciate your feedback. We're thrilled to hear that our custom Hawaiian shirt design was able to meet and exceed your expectations.
At CLIFTON, we strive to provide high-quality uniquely tailored shirts and we're so glad we were able to demonstrate that with your order. Your satisfaction is our highest priority, and it's customers like you that make our job wonderfully fulfilling!
We look forward to providing you and your team with fantastic shirts in the future, and again, thank you for your kind words and for choosing CLIFTON.
Best,
Simon
Brilliant service and custom hoodies…
Brilliant service and custom hoodies for Rugby tour. Everyone loved them and are getting good use out of them.
March 4, 2024
Unprompted review
Reply from CLIFTON
We are so thrilled that your rugby team loved the custom hoodies! It's fantastic to know they are getting good use out of them!
Enjoy your hoodies and all the best for your tour! Remember, we're always here to assist you with your future custom clothing needs.
Thank you for your positive feedback.
Best,
Simon
My Live Chat support person
My Live Chat support person, Bruce, was absolutely amazing. Not only was he patient with my trying request, he came up with a great compromise to solve the situation I was in. He's a genius and I haven't had a better experience when purchasing something. The level of support was human, team-oriented and above and beyond. Thanks Bruce!
February 8, 2024
Unprompted review
Reply from CLIFTON
Thank you for your wonderful feedback! We are pleased to hear that you had such a positive experience with our live chat support, especially with Bruce. His patience, creativity and humour truly make him an invaluable part of our team, and it's always fantastic to hear when our customers recognise his dedication to service.
At CLIFTON we strive to provide a level of support that goes above and beyond - we are committed to making your purchasing experience as smooth and enjoyable as possible.
Thank you again for acknowledging Bruce's efforts and we look forward to providing you the same level of excellent service in the future.
Best,
Simon
Great service
Clifton made me and my friends a nice shirt. The shirt is of great quality and it fit me quite well.
January 16, 2024
Unprompted review
Reply from CLIFTON
We're ecstatic to hear that you and your friends had a positive experience with us - it's great to know that the shirt fits you perfectly and you're satisfied with its quality.
We'll definitely pass your compliments onto our design team - your satisfaction is our top priority. Thanks for spreading the word about our products, and we look forward to seeing you again soon!
Best,
Simon
Efficient and helpful customer service
November 12, 2023
Unprompted review
Reply from CLIFTON
Thank you for your uplifting feedback. We always strive to provide exceptional customer service and we are thrilled to hear that we have succeeded in doing so for you. Your satisfaction is our priority and your heartening words will inspire our team to further enhance our service.
Best,
Simon
1/4 Zips for our Football Club
Clifton helped us to create fantastic 1/4 zip sweatshirts for our football club. They were always quick to respond to any questions or design changes, and we had no issues whatsoever. The quality of the material is brilliant. Would highly recommend!
December 4, 2023
Unprompted review
Reply from CLIFTON
Thank you for taking the time to share your experience with us! We are thrilled to hear that we were able to assist you in creating fantastic custom 1/4 zip sweatshirts for your football club.
Our team is dedicated to ensuring a smooth and seamless design process, and we are delighted to hear that you had a positive experience working with them.
We understand the importance of having quick responses when it comes to designing custom apparel. That's why our team makes it a priority to respond promptly to any questions or design changes that may arise during the process. Our goal is to make sure that your vision for your sweatshirts is brought to life exactly as you have envisioned.
Thank you again for your kind words, and we truly appreciate your recommendation. As always, please do not hesitate to reach out to us if there is anything else we can assist you with in the future!
Best wishes,
Marcus
Reply from CLIFTON
Thank you for your kind review! We're delighted to hear that you had a positive experience with our service and found our product to be of good quality.
We appreciate your support and look forward to serving you again in the future!
Best wishes,
Marcus
The best quality embroidered sweatshirt
I just received the sweatshirt I ordered through Clifton. I wanted to make a one-of-a-kind, embroidered, hoodie for my little brother's birthday. This is the ONLY company I could find that takes you through the design process and makes everything exactly as you want it. I sent them the custom logos and they created the design and sent it to me for approval. The team was in constant contact with me and extremely amenable to a couple of changes I asked for. Regarding the quality of the sweatshirt, I have never seen a sweatshirt this nice. It is thick and I added the sherpa option and it is unlike any sweatshirt out there. I could not be more happy with this purchase. I would highly recommend this company to anyone who wants the best possible quality and completely custom clothing.
December 6, 2023
Unprompted review
Reply from CLIFTON
Thank you for your review of our custom hoodie services and we are thrilled to hear that you had such a positive experience!
We understand how important it is to create something truly unique, especially for special occasions, and that's why we take pride in guiding our customers through the entire design process, ensuring that the final product is exactly as they envision it.
When it comes to the quality of our sweatshirts, we spare no expense. We aim for nothing less than the best, which is why our sweatshirts are made with thick fabric and the option to add sherpa material for an extra cozy feel. We're delighted to hear that you are impressed with the exceptional quality of your purchase.
Thank you again for choosing CLIFTON!
Best wishes,
Marcus
Top product, top service
Great quality product, and excellent customer service helped us get our shirts designed exactly the way we wanted them.
November 24, 2022
Unprompted review
Reply from CLIFTON
Thank you for your positive review!
We are delighted to hear that you found our products to be of great quality.
Our team of dedicated professionals is committed to providing excellent customer service, ensuring that your experience with us is nothing short of exceptional and it was our pleasure to assist you in designing your shirts exactly the way you envisioned them!
We appreciate your business and look forward to serving you again in the future.
Best wishes,
Marcus
Great quality rugby jersey and items…
Great quality rugby jersey and items arrived looking exactly as they were designed
November 13, 2023
Unprompted review
Reply from CLIFTON
Hi Dewi
Thank you so much for your wonderful review! We're absolutely delighted to hear that you are truly enjoying the top-notch rugby jersey you bought from us. It's fantastic to know that the items arrived exactly as you had pictured them. We greatly appreciate your support and can't wait to have the opportunity to serve you again in the future.
Best regards,
Marcus
Five star service from start to finish.
From start to finish. These guys have been incredibly helpful, informative, friendly and professional.
The 20 shirts I had designed were made to even a greater standard than I had hoped.
The fit is perfect. And having 20 guys with varying shapes and sizes was no mean feat.
All in all. A 5 star service. Thankyou so much.
November 6, 2023
Unprompted review
Reply from CLIFTON
Hi Perry
Thank you for taking the time to share your positive experience with our CLIFTON - we are thrilled to hear that you were so satisfied with the quality of our service and the final product!
At CLIFTON, we take great pride in offering a five-star experience to our customers. Our team is dedicated to providing exceptional service from start to finish - our skilled team of designers and tailors work diligently to create custom clothing that not only looks great but also fits perfectly. We understand that each person has their unique shape and size, which is why we take extra care to ensure that our clothing is tailored to fit each individual customer.
We are passionate about using high-quality materials and innovative manufacturing techniques to create clothing that not only looks good but is also comfortable and durable. We believe that our commitment to quality is what sets us apart from the competition.
Once again, thank you for choosing CLIFTON for your custom clothing needs. We look forward to serving you again in the future!
Best regards,
Marcus
If you want custom garments, you want Cliffton.
I will be ordering custom garments from Cliffton at every turn. The process is easy, and the customization/sizing is top-notch.
The Studio Team is highly responsive and adaptable, promptly addressing my concerns and surpassing the expected delivery time by a few days.
The quality of the custom rugby shirts I received is excellent—they fit perfectly and feel incredible, I often wear them around the house and to go out now.
So many places offer custom garments these days, and I am so glad I went with Cliffton. Second-to-none support.
October 17, 2023
Unprompted review
Reply from CLIFTON
Hi Reece
Thank you so much for taking the time to leave a fantastic review! We're over the moon to hear that you had such a positive experience - your satisfaction is always our top priority, and it's wonderful to know that our Studio Team was able to help you with your requests and exceed your expectations in customization, sizing, and delivery time.
We're especially pleased to hear that the quality of the custom rugby shirts has made such an impression on you, our aim is to provide our customers with products of the highest standard, so your feedback is incredibly meaningful to us. Once again, thank you for your kind words and your trust in CLIFTON, we look forward to working together again soon.
Best regards,
Marcus
Excellent all round.
They are good and fast communicators and very clear with their instructions - vital for a custom made item of clothing. I was delighted with the result.
July 25, 2023
Unprompted review
Reply from CLIFTON
Hi David
We are thrilled to know that you were pleased with the final result of your custom clothing. Our team is dedicated to providing high-quality, tailor-made garments that exceed our clients' requirements and expectations. If you need further assistance or have any questions in the future, please do not hesitate to reach out to us, as we would be more than happy to help.
Best wishes,
Marcus
Nice quality
Nice quality. I got the Classic Rugby Polo's for my team in the thick cotton.
May 30, 2023
Unprompted review
Reply from CLIFTON
Hi Duncan
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you are pleased with the quality of our 100% cotton custom polo shirts.
At CLIFTON, we are committed to providing not only high-quality products but also an unparalleled customer experience. Your feedback helps us to continuously improve our offerings and ensure that we maintain our high standards.
Once again, thank you for your kind words. If you have any further needs for custom clothing or have any questions, please do not hesitate to contact us. We would be more than happy to assist you and your team in the future.
Best regards,
Marcus
Good quality product and service
Good quality product, flexible service and delivery on time. As a custom design task it was carried out t exactly to specification and looks excellent.
May 11, 2023
Unprompted review
Reply from CLIFTON
Thank you so much for taking the time to leave us a positive review on TrustPilot! We're thrilled to hear that you had a great experience - our team is dedicated to providing high-quality products, flexible service, and ensuring timely delivery. We are delighted to know that your custom design was executed perfectly and that the final product met your specifications.
We truly appreciate your feedback and support of our services. We hope to continue providing excellent service for all your custom clothing needs in the future. If you ever require any assistance, please don't hesitate to reach out to us – we're here to help!
Best,
Marcus
Delighted
Delighted with the custom shirt received by Clifton.
Made a copy of my old First XV rugby shirt. Quality item. Many thanks.
May 5, 2023
Unprompted review
Reply from CLIFTON
Hi Stu
Thank you so much for taking the time to leave a glowing review! We're absolutely delighted to hear that you were pleased with the replica shirt we made for you, our team at CLIFTON works hard to create quality custom clothing that truly brings your design to life, and it's fantastic to know that we were able to achieve this for you.
We greatly appreciate your kind words, and they'll definitely serve as a motivation for our team to keep up the good work. Please don't hesitate to reach out to us if you ever require more custom clothing, or if there is anything else we can assist you with. Our goal is to consistently exceed your expectations in both quality and service.
Once again, many thanks for your positive review, and we look forward to working with you again in the future!
Best wishes,
Marcus
Great customer service
Great customer service, the products recieved were of a high quality. Would 100% order from here again
May 2, 2023
Unprompted review
Reply from CLIFTON
Hi Archie
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our customer service and that you were pleased with the high-quality bespoke apparel you received. 😊
We take pride in providing top-notch products and services, and it's fantastic to know that we met your expectations - we appreciate your trust and confidence in us.
If you have any questions or need further assistance, please don't hesitate to reach out to us anytime. Thanks for being a great customer!
Best regards,
Marcus
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