Co2 Laser Repairs Reviews 63

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had fire/smoke damage to our laser cutter and having no luck with the manufacturer we decided to look for an independent engineer. We found Co2 Laser Repairs Ltd online and dropped them a call. The... See more

Company replied

Rated 5 out of 5 stars

Can't rate this company enough! Callum was an absolute gentleman from the start! Did a talk through over the phone to see if we could diagnose anrld rectify the problem and get us up and running. Turn... See more

Rated 5 out of 5 stars

After contacting several companies to try and get our laser cutter services, I eventually came across Co2 Laser Repairs. So pleased we did as Callum completely put us at ease with our 'off-brand' l... See more

Rated 5 out of 5 stars

Callum responded to an emergency call out and was here within 48 hours to get our Pure Mini+ machine up and running again. Which was faster than any of the usual engineers from the big boys were avail... See more

Company details

  1. Home Services

Information provided by various external sources

We cover a wide range of customers from one man bands to multi-national corporations. Covering the whole of Europe we can be out to most customers within 48 hours to get you machine back up and running again. We also service all makes of Co2 Laser machines to keep them running in tip top condition.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

We had fire/smoke damage and thought it was over…

We had fire/smoke damage to our laser cutter and having no luck with the manufacturer we decided to look for an independent engineer. We found Co2 Laser Repairs Ltd online and dropped them a call. The engineer came to our premises and within a few hours the laser cutter was cleaned and repaired. The services we received was fantastic. If you have a laser cutter issue don't hesitate in contacting Co2 Laser Repairs Ltd.

October 6, 2025
Unprompted review
Co2 Laser Repairs logo

Reply from Co2 Laser Repairs

Hi Andy and thank you so much for the review. It was a pleasure to meet yourself and Nikki and also to get the laser back up and running. As I mentioned if there is anything you need us for going forward please do drop me a message. All the best.

Rated 5 out of 5 stars

Can't rate this company enough

Can't rate this company enough! Callum was an absolute gentleman from the start! Did a talk through over the phone to see if we could diagnose anrld rectify the problem and get us up and running. Turned up at 8.30 the next day with all of the necessary parts to repair our Boxford laser cutter and within no time we were cutting again! Would definitely recommend to anyone with any laser cutter!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Laser fixed

I bought a second hand laser and the tube popped phoned co2 laser repair and Callum came and replaced the tube and gave the machine a health check I'm now back up and running and alot more knowledgeable than I was before Callum turned up I would thoroughly recommend his services and will be using him again in the future.

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Callum

Outstanding service from Callum; communication from the initial conversation was amazing. Callum really did go above and beyond what I had ever expected.

Thanks Callum @ Co2 Laser Repairs. Highley recommended x

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

top bloke highly recomend

Callum rescued our old GCC lasercutter several times when the tube went pop. he also gave me lots of help when i ballsed up the boxford!
would highly recomend, very knowledgable and a throughly decent chap, bit of wuss when it comes to coffee though!!

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Very nice chap, came out the next day & got my laser back up and running, with a good explanation with everything so hopefully I won't make another mess very soon! :)

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

If I could do 10 stars

If I could do 10 stars, I would. Cal goes out of his way to answer my many calls when my laser is acting up. My laser has been through the wars and he has fixed it up to full performance! I would highly recommend him for any of your laser needs!!

All hail king of the lasers

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

5 Star service from Co2 Laser Repairs

5 Star service from Co2 Laser Repairs.

I experienced power loss from my laser and messaged Callum through the website late on the Wednesday. Responded to me straight away, was able to come out on the Friday to diagnose the issues and returned on Tuesday morning with the necessary parts.

Had me back up and running (machine running better than before) in less than a week at a crucial time of the year.

Cant fault the service, would whole heartedly recommend to anyone in need of servicing or repair on their laser and will be using again going forward.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Thought I would never use my laser…

Thought I would never use my laser machine ever again, one email to Callum 2 days later he came and sorted it. Very professional and knowledgeable got me up and running in less than an hour. Man’s a genius will definitely be giving Callum 5 stars.

September 21, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Callum highly…

I cannot recommend Callum highly enough. We were recommended by a friend who lives in Scotland after one phone call (where Callum was actually at the country) he agreed to be with us two days later. Was absolutely supportive understanding gave us fantastic advice and brilliant staff training to allowers to become self-sufficient in an area the prior we knew nothing about. Nothing is too much trouble Callum will always return calls answer messages and it’s just exactly what we needed until we get more practised and confident. An absolute fabulous service so glad we found him

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I cannot recommend a better service than Co2 laser repairs to come out and help you with your laser cutter engraver. Co2 laser repairs offer a kind and friendly professional service. I was assisted with the installation of my new laser and I was lost and ready to give up but Callum helped with the setup and gave me lots of tips to help me get started.

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

All good

All good. Engineer spent some extra time helping new staff understand some of the finer points of use which was very helpful. Will def call again. Very satisfied :)

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

CO2 repairs

Callum came to repair my laser today he was on time and very professional. The problem was diagnosed and repaired very quickly, also walked me through some basic maintenance I should do myself and explained some software settings . Overall a courteous and knowledgeable chap I will use him again.If you have trouble with a co2 laser this is the person to contact.

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

I have this company out today to service my laser & can honestly say they were very professional & my laser is now cutting better than it ever did.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Vevor machine

Great communication in arranging the service of my Vevor machine and the knowledge and skills demonstrated made the machine more efficient than when it was brand new and out of the box (no exaggeration) 10/10

January 30, 2022
Unprompted review
Rated 5 out of 5 stars

Responsive and helpful

Callum responded to an emergency call out and was here within 48 hours to get our Pure Mini+ machine up and running again. Which was faster than any of the usual engineers from the big boys were available. Diagnosed and fixed the problem swiftly, was knowledgeable and friendly, and will be our first choice of engineer going forward. Highly recommended.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

First class service

From the very beginning Callum has been nothing but short Of supportive and helpful. Callum was punctual and very thorough during the laser service. Offering pieces of advice, tips and tricks to further improve my practice.
I would strongly recommend Callum and will be booking him in every year to service my equipment. First class service. And he’s a really lovely polite guy too. Thank you. 😊

November 4, 2021
Unprompted review

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