Co2 Laser Repairs Reviews 63

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had fire/smoke damage to our laser cutter and having no luck with the manufacturer we decided to look for an independent engineer. We found Co2 Laser Repairs Ltd online and dropped them a call. The... See more

Company replied

Rated 5 out of 5 stars

Can't rate this company enough! Callum was an absolute gentleman from the start! Did a talk through over the phone to see if we could diagnose anrld rectify the problem and get us up and running. Turn... See more

Rated 5 out of 5 stars

After contacting several companies to try and get our laser cutter services, I eventually came across Co2 Laser Repairs. So pleased we did as Callum completely put us at ease with our 'off-brand' l... See more

Rated 5 out of 5 stars

Callum responded to an emergency call out and was here within 48 hours to get our Pure Mini+ machine up and running again. Which was faster than any of the usual engineers from the big boys were avail... See more

Company details

  1. Home Services

Information provided by various external sources

We cover a wide range of customers from one man bands to multi-national corporations. Covering the whole of Europe we can be out to most customers within 48 hours to get you machine back up and running again. We also service all makes of Co2 Laser machines to keep them running in tip top condition.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 5 out of 5 stars

Amazing company that truly cares

After struggling for a few weeks with alignment we called Callum out. Absolutely amazing service, he came quick and did the job in amazing time! Highly recommend this company for all of your needs! Not only sorted the issue out but gave great advice too, priceless! Will be using again.

November 4, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. As I run my own business I rely on my laser machine to get orders made. When my laser tube broke due to the low temperatures in the window, I struggled to source a replacement. C02 laser repairs quickly got me a new tube and fitted it quickly and efficiently, meaning my business could carry on running. So helpful and informative. Would definitely recommend

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Reassurance in a time of uncertainty

I contacted Co2 Laser Repairs after having problems with my own machine; that the manufacturers could not resolve. Firstly I arranged for a maintenance visit which was a great piece of mind for me, however it was pointed out that the last laser tube had been fitted poorly and this was the likely cause for the issue I was experiencing. I then arranged for a new tube to be fitted and not only has the problem disappeared but I can now cut materials 40% faster than I ever have been able to. The work was carried out quickly and professionally and I was given loads of specific and helpful advice, even as far as suggesting new engraver software. Co2 Laser Repairs have quickly become an incredibly important support tool for my business. I cannot recommend them highly enough.

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great job

Great job, would highly recommended. Will definitely use again. Thank you.

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great Guy!!! Highly Recommend

Sent out an 🆘 as my laser had lost alignment and for the life of me I couldn’t find it again Callum was here and had it fixed and serviced in no time :) very knowledgable and knows what he is talking about would definitely recommend will be having him back for next years service

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Callum’s knowledge and ability with the job is only surpassed by his friendliness and helpfulness. He is now my ‘laser guy.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

Callum really helped me to hit the ground running with my new and first laser. He’s has a well of knowledge and was extremely professional. Recommended!

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Callum was fantastic when it came to…

Callum was fantastic when it came to fixing our laser. He was extremely knowledgeable and got us back up and running whilst offering constant help and support over the phone in the interim period. No question is too silly to ask and he will talk you through any problem step by step. My laser now works the best it ever has and I would definitely recommend Callum.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Superb Service!!

Short notice appointment for a service of a newly bought machine. Callum had me up and running in an hour or so and was more than happy to try different things with me and answer any questions is had. Absolutely cannot fault him at all. Will continue to use him moving forward. Dont hesitate to use him. Worth every penny!

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality of service

Excellent quality of service. Callum was able diagnose the issue with our machine and get it up and running again in no time at all. He was happy to spend a little extra time advising on how to better maintain our machines and, carried out all of his work in a COVID safe manor. Couldn’t ask for more...

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

I read trust pilot before I called Callum

I read trust pilot before I called Callum.
To be honest I am always skeptical with reviews has I have had my fingers burnt more than once, but for a happy change I was wrong and the reviews were correct.
Callum's service is without fault, quick professional and above all very effective. Not only is my laser now working better than when I first bought it, he also showed me how to do the alignment and cleaning correctly.
I have no issue giving co2 laser repairs 5 stars and I do not do this lightly. If you have an issue call him straight away.

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Trustworthy and all-round Co2 Laser Genius!!

If you are looking for a trustworthy and all-round Co2 Laser genius…. look no further.

Co2 Laser Repairs was the first company I called when my laser was on the fritz after reading Trustpilot reviews.
Callum diagnosed the problem over the phone, and booked me in for a visit in the same week!!

From the moment Callum arrived he was professional and delightful, not only did he provide the machine a service but also gave me great tips on how to boost the life of my laser cutter.

The information he provided was more than what the companies gave me about how to self-maintain my laser cutter. (Radical Machines Sales/mantechmachinery)

I would highly recommend Callum from Co2 Laser Repairs, for anyone who is having laser issues!

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Happy customer

Callum recently came out to fix our laser & did a fantastic job for us. He kept up communication and didn't seem to mind when I bombarded him with questions.

Our machine is now running better than ever and we are very happy.

I would definitely recommend Co2 Laser Repairs.

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended CO2 Laser Repair Specialist

From our very first contact Callum clearly knew what he was talking about and diagnosed the problem and arranged a visit very quickly. He was very quick and efficient and took the time to explain what he'd done and offered tips on other improvements to make my output cleaner and more efficient.
Highly recommended and will certainly use again.

May 5, 2020
Unprompted review

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