Cocks & Cows Reviews 640

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ate at Tivoli Food Court and had a really disappointing food experience. The meat tasted like absolutely nothing, the burgers were extremely small and there was no bacon in. Extremely overpriced for... See more

Company replied

Rated 2 out of 5 stars

The Burger cheese and smoke had a poor taste the fries and the dip were good. They forgot our order and I had to go snd ask two times before it came.

Rated 4 out of 5 stars

Food is ok, drinks are ok. What makes the Lyngby C&C 4 star is how the staff put up with rude and unreasonable customers, while still smiling, being helpful and trying to make their visit a pleasant o... See more

Rated 1 out of 5 stars

Despite the tag being on the pricey side of things in comparison to other burger places, the food was alright to good even if the burger was rather small. The service, however, was absolutel... See more

Company replied

Company details

  1. Restaurant

Written by the company

Burgers & Cocktails siden 2010. It's Our Place, But It's Your Party!


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2.1

Poor

TrustScore 2 out of 5

640 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

filthy and disgusting

We just got takeaway (picked up ourselves) in Tisvilde. We are lost for words. The restaurant was filthy, the service was like they couldnt care of we where there. The floor, grill and walls... Filth! The food you might ask? We didn't eat it. The burger was soaking, the salad was a starter size but priced as a main. The chicken we ordered for the salad looked and tasted like coal. Please do yourself a favour and find another place to eat your burger!'

July 29, 2020
Unprompted review
Rated 1 out of 5 stars

Aldrig mere igen !

It was by far the worst burger and fries I have had in years. Cold burger with suspitias quality of meat ,no any vegetables, gummi bread ,fries with way to much fat . We will never again eat at that chain.
Run away from Cocks&Cows

June 23, 2020
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hi Anna.

Thank you for choosing to dine with us. We're very sorry to hear you were not a fan of your meal. We would very much like to follow up on this review and find out which restaurant you visited and when, so we can figure out what might have happened with your meal to give you such an underwhelming experience. Please email us at GoodCompany@cocks.dk and let us help turn this experience around for you.

Lots of Burger Love,
Cocks & Cows

Rated 1 out of 5 stars

Horrendous Service!

Despite the tag being on the pricey side of things in comparison to other burger places, the food was alright to good even if the burger was rather small.

The service, however, was absolutely HORRENDOUS, it was so bad to the point in which literally NONE of the things that we have ordered was delivered in full. We have ordered 2 Burger menus (Street Food Menu and Cheese ' n' Smoke Menu) and 10 Chilli Cheese Balls.

The older was made through Wolt. When the order had arrived, one of the dips was wrong; we got 2 Street Food burgers, only 1 portion of fries, and 7/10 Cheese Cheese Balls.

What is even the point of ordering anything from you if you only deliver what you want anyway?

And before you ask, it was from Cock's & Cows Amager.

April 30, 2020
Unprompted review
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Reply from Cocks & Cows

Hi Blaga.

Thank you for choosing Cocks & Cows for your meal. We're sorry to hear it was such an unfortunate experience. Since the order was made through Wolt we cannot directly refund you, since the payment goes through Wolt and not us - we would, however, be very happy to endorse a refund through Wolt (you can send them a screenshot of this reply in the chat in your Wolt app) and if you email us at GoodCompany@cocks.dk we will do our very best to turn this experience around for you and hopefully give you some motivation to order with us again in the future.

Lots of burger love,
Cocks & Cows

Rated 5 out of 5 stars

Yummy!

Many different burgers and snacks to choose from the menu, yet you're not overwhelmed with the number of options. The ZeBrazil is amazing with buffalo mozzarella and salt n' vinegar fires..yum!

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

more than burgers and cocktails

great atmosphere, attentive service, right choice of music. Steak Sandwich to die for. Very nice option, where you can have all you can eat and drink for 349 :O

March 25, 2020
Unprompted review
Rated 1 out of 5 stars

Just awful..

Tasteless fries, a dry, boring burger and a table next to the entrance, which meant we had to sit with scarf and coat on. Overall: Terrible!

February 9, 2020
Unprompted review
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Reply from Cocks & Cows

Hi Michael,

Thank you for your review. If you could let us know which of our restaurants you had a poor experience at, we would love to follow up and see what we can do to improve the visits for future guests and hopefully give you a reason to return. Please feel free to email us at GoodCompany@cocks.dk with further details. We sure would love to hear from you.

Lots of Burger Love,
Cock’s & Cows

Rated 2 out of 5 stars

The foo

The food is nice and all, but they forgot to put my fries in the takeaway order. Rather annoying.

October 11, 2019
Unprompted review
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Reply from Cocks & Cows

Hi Kseniia,

Thank you for taking the time to write a review. We're sorry you didn't get the fries you ordered with your takeaway! Please get in touch with us at GoodCompany@cocks.dk with a copy of your receipt and we'll do our very best to sort out your missing fry situation immediately.

Lots of Burger Love,
Cock’s & Cows

Rated 1 out of 5 stars

Overpriced and lousy food

I ate at Tivoli Food Court and had a really disappointing food experience. The meat tasted like absolutely nothing, the burgers were extremely small and there was no bacon in. Extremely overpriced for the lousy quality you get. I remember a few years back where Cocks and Cows had some of the best burgers in town. Now McDonalds serve better burgers. Wake up, you are ruining your brand! Not coming back.

July 20, 2019
Unprompted review
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Reply from Cocks & Cows

Hi Nicoline,

Thank you for taking the time to write a review. We're very sorry to hear you didn't leave satisfied this time. While it's true the burgers at Tivoli Food Hall are street food sized - the patty is 120 grams rather than 180 grams - they're otherwise made the same as in our other restaurants and should be just as tasty. If they were not, we would love to know more about which burger you had and what we can do to improve yours and other guests' experiences going forward. Please feel free to email us at GoodCompany@cocks.dk to give us a chance to turn this experience around for you.

Lots of Burger love,
Cock's & Cows

Rated 3 out of 5 stars

We had looked forward to Cook's & Cows…

We had looked forward to Cook's & Cows opening in Lyngby where we live, but the first experience turned out to be a disappointment.

We booked a table for 18:30 and got a table close to the toilet. The staff did have technical problems and this turned into long waiting times to order - roughly 20 minutes and the drinks didn't come before another long wait.

The burgers were good, but the 5 chill cheese balls were cold, so we ended up eating one each and leaving the rest. The staff was not around so we could return them, and as my wife said - we can't wait 35 minutes on them.

When we were done and asked for the bill, there was waiting again. After 12 minutes I went to the desk, asking to pay. I mentioned the cold food, and was told I should have said something earlier.

Well, this was not a good evening, and do believe the take away from Halifax would have been a better experience.
/ Jeppe

May 16, 2019
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hello Jeppe Sørensen
Thank you so much for taking the time to write a review on your meal at Cock’s & Cows. It seems we really missed the mark on your visit, which we are very sorry for. These are not the standards we adhere too. We would appreciate you sending us a mail to goodcompany@cocks.dk so we can turn this experience around and give you a reason to come and visit us again.

With Burger Love,
Cock’s & Cows

Rated 5 out of 5 stars

Another visit, another great time

i love the new burger on the menu!
Keep the cold beers comming!

January 30, 2019
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hey Linds,

Many thanks for your nice feedback. We'll make sure your glass is always full next time!

With Burger Love
Cock's & Cows

Rated 5 out of 5 stars

Happy group :)

We were a group who booked at the Gl.Strand location and we had made an error with our order.
Mads couldn't have been nicer or more helpful and sorted our issue right away.
The drinks are always spot on, and we lovvvvve the burgers!

January 30, 2019
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hello there,

Thank you so much for taking the time to write this lovely review. We really appreciate it and are happy that you enjoyed you time with us. Already can't wait for you to come back!
With Burger Love
Cock's & Cows

Rated 2 out of 5 stars

I paid for extra bacon but I did not…

I paid for extra bacon but I did not get it and it is not the first time...

January 16, 2019
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hello,
Thank you for your feedback. We are sorry about this accident. Could you please email us at goodcompany@cocks.dk more details (which restaurant you ordered from etc.), together with a copy of your receit attached and we'll make your next experience more pleasant.
With Burger Love
Cock's & Cows

Rated 3 out of 5 stars

order was late for 15 mins

December 21, 2018
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Dear customer,
Thank you for you review, we apologize that your order came with a delay. Hope we can make this up to you on your next takeaway order or restaurant visit!
With Burger Love
Cock's & Cows

Rated 5 out of 5 stars

Fast and on-time take away

November 20, 2018
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hello Anta,
Thanks for giving us 5 stars! We love to reading great reviews!
We look forward to flipping burgers for you again soon.
With Burger Love
Cock's & Cows

Rated 5 out of 5 stars

Always a pleasure visiting Cocks &…

Always a pleasure visiting Cocks & Cows! Really nice food and drinks – and the staff is very friendly

November 12, 2018
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hello Andreas,
We are so happy to read that you enjoy coming to our restaurants. Thanks for the 5 stars, we look forward to seeing you again soon!
With Burger Love
Cock's & Cows

Rated 5 out of 5 stars

Great cocktails & burgers

Cock’s & Cows have some of Copenhagens best locations for eating out and partying. They serve well executed cocktails and burgers at a really high bar. Also vegetarian and vegan options on the menu. Difinetly worth a visit.

November 12, 2018
Unprompted review
Rated 5 out of 5 stars

4 hungry guys

4 hungry guys, 4 governators demolished. Thanks Cock’s & Cows we will be back!

November 10, 2018
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hello Andrew,
Thanks so much and we look forward to satisfying your hunger again soon!
With Burger Love
Cock's & Cows

Rated 3 out of 5 stars

They forgot to put in chutney for…

They forgot to put in chutney for cheese balls that i took because of the chutney so i was really sad about that. The burgers itself were good but nothing special unfortunately

November 4, 2018
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hello Loyal Customer,
We are so sorry to read that you missed out on your most enjoyable part of your meal. Please let us make up for this human error. If you could send us a mail to goodcompany@cocks.dk. We would love the opportunity to turn this around for you.
With Burger Love
Cock's & Cows

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