Cocks & Cows Reviews 640

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ate at Tivoli Food Court and had a really disappointing food experience. The meat tasted like absolutely nothing, the burgers were extremely small and there was no bacon in. Extremely overpriced for... See more

Company replied

Rated 2 out of 5 stars

The Burger cheese and smoke had a poor taste the fries and the dip were good. They forgot our order and I had to go snd ask two times before it came.

Rated 4 out of 5 stars

Food is ok, drinks are ok. What makes the Lyngby C&C 4 star is how the staff put up with rude and unreasonable customers, while still smiling, being helpful and trying to make their visit a pleasant o... See more

Rated 1 out of 5 stars

Despite the tag being on the pricey side of things in comparison to other burger places, the food was alright to good even if the burger was rather small. The service, however, was absolutel... See more

Company replied

Company details

  1. Restaurant

Written by the company

Burgers & Cocktails siden 2010. It's Our Place, But It's Your Party!


Contact info

2.1

Poor

TrustScore 2 out of 5

640 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best burger in Copenhagen

October 10, 2018
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hello,
Thank you so much for taking the time to write a review on your take away. We are thrilled to hear that you had a great time and look forward to flipping burgers and sending them on their way to you to enjoy at home again.
With Burger Love
Cock's & Cows

Rated 1 out of 5 stars

Took 1.5 hours

Took 1.5 hours. Was cold. Sauce spilled all over bag, and didn't get drink.

August 27, 2018
Unprompted review
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Reply from Cocks & Cows

Hello
We are so sorry to hear that you didn't have a positive experience with your take away from Cock's & Cows. Unfortunately the transport of your meal can cause these sorts of accidents to happen (with the sauce). If you are able to email us to goodcompany@cocks.dk with your receipt we would like to get the opportunity to recover this situation and give you a reason to visit us again.
We look forward to hearing from you
Cock's & Cows

Rated 2 out of 5 stars

This applies to Cock's & Cows Kødbyen

This applies to Cock's & Cows Kødbyen. Can't vouch for the other locations, but at this point won't try them. I went there a couple of weeks ago with two friends. Booked a table at 18:30, got our burgers almost at 21. We sat outside to escape the heat of the inside room, but we were quickly forgotten by the staff. A waiter/busboy could not pick our order of more drinks because "I wouldn't be able to remember it". We had to remind another waitress that we were waiting on our burgers and she looked as if to say "Damn, I forgot about you fellas". I tend to cut some slack to waiting staff, as it is a tough and unrewarding job, but well over an hour for 3 very unremarkable burgers (and the "medium" cooking that is avertised was "well done") is way too much. Should feel lucky to have found a hefty 18 DKK discount in the bill, I suppose. There are much better burger restaurants in Copenhagen.

April 30, 2018
Unprompted review
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Reply from Cocks & Cows

Thank you for your message.

It is very unfortunate that you and your friends had this bad experience with us. That is of course not an experience that we want to give our guests.

We always strive to deliver products of high quality and service of high standards. We apologize for this incident and to avoid this to happen again in the future, we would like you to send us an e-mail to goodcompany@cocks.dk with your receipt or credit card withdrawal, so we (hopefully) have an opportunity to give you a great experience at Cock's & Cows.

Best regards

Cock's & Cows

Rated 2 out of 5 stars

Cock’s & Cows once made the best burger …

Cock’s & Cows once made the best burger in Copenhagen, the best meat quality, tender, juicy, and big.
After few monts I have today visited one of their restaurants and even brought friends, and I was completely shocked how much the quality of the burgers has dropped! The meat was rubbery, hard, dull taste, basically impossible to eat.
Not sure what happened, or if this is specific to this restaurant which is at Nørrebro, in any way, not good!
I hope someone from Cock’s & Cows will read this comment and take an action.

January 19, 2018
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Dear Alex.
Thank you for your message.
It is very unfortunate that you and your friends had this bad experience with us. That is of course not an experience that we want to give our guests. We always strive to deliver products of high quality and service of high standards. We apologize for this incident and to avoid this to happen again in the future i would like you to send me an e-mail, so that we may have an opportunity to give you a great experience with Cock's & Cows

Sincerely Bjørn - Bjorn@cocks.dk
Cock's & Cows

Rated 3 out of 5 stars

The food is good

The food is good, but the website seems broken to me.

January 18, 2018
Unprompted review
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Reply from Cocks & Cows

Thank you for your feedback.

We're super happy to hear that you enjoyed our food :)

Could you please elaborate what seems to be wrong with our website, we would appreciate that.

You can send me an e-mail.

Sincerely Bjørn - Bjorn@cocks.dk
Cock's & Cows

Rated 5 out of 5 stars

Excellent

The best burgers i eat in Copenhagen !
Very good staff too in Ravnsborggade

December 31, 2017
Unprompted review
Rated 5 out of 5 stars

Ordered burgers yesterday from the …

Ordered burgers yesterday from the website and i did a mistake by placing my order at the restaurant in Nørrebro instead of Østerbro. Called and ask if they can deliver it to my address instead of me going from my place all the way to Nørrebro. The girl I talked over the phone was very polite , cant remember the name tho...Josephine? maybe. Anyway they offered to make the food on the Østerbro restaurant so I can pick it up in 15 mins. Damn good customer service !!! And delicious burgers. "Ze Brasil" rocks !

December 13, 2017
Unprompted review
Rated 3 out of 5 stars

Disappointing starter & unfriendly …

Disappointing starter & unfriendly staff

The burger itself was delicious as always, however this time around I ordered CHILI CHEESE BALLS and I was impressed with the little quantity for DKK 49. I seriously believe it was a mistake...

Moreover, I have been experiencing an oddly unfriendly service at Rosenvængets Allé 6 when I go to pick up my food. It definitely caught my attention since before I used to appreciate the politeness and efficiency of the waiter/waitress in Cocks & Cows.

thanks and hope my feedback helps.

November 27, 2017
Unprompted review
Rated 1 out of 5 stars

Terrible takeaway

I ordered takeaway from Cocks and Cows’ own webpage 2 hours in advance on a Friday night.

15 minutes before agreed time, I get called up and told that the restaurant cannot make our food as they are not doing burgers (?!) because they have a julefrokost.
According to the person on the phone I should not even have been able to order, it was a bug on their site... however I was able to do so and even got the confirmation SMS and email.

Worst service ever. Still waiting for the refund.

November 24, 2017
Unprompted review
Rated 1 out of 5 stars

Poor takeaway service

Poor takeaway service. Max wait time is 70 min, we had to wait 100+ min because the food at the resturant was not ready.
When it arrived, it was stone cold.

September 16, 2017
Unprompted review
Cocks & Cows logo

Reply from Cocks & Cows

Hi,

We're sad to hear about your bad experience with Cock's & Cows take away. It's obviously not even close to our standards that customers have to wait that long for takeaway - we will investigate this matter with our delivery partner. Please send us your takeaway receipt to sp34@cocks.dk, and we will take care of the issue.

Best Regards

Cock's & Cows

Rated 1 out of 5 stars

Take away delivery

Take away delivery. Terrible dry, tasteless burgers and fries. All tasted like it was cooked days ago, reheated, then left to go cold again before being delivered. Truly horrible, worst burger and fries I have experienced in CPH.

June 6, 2017
Unprompted review

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