Coldwell Banker Southbank Reviews 

I recently had the pleasure of working with Bernadette to sell my flat in the South Bank Tower. Her commitment and resourcefulness were evident throughout the entire process. From the start, Bernadette understood the intricacies of communication between me and the potential buyer. She was incredibly sincere and professional, making every interaction a positive experience.

Despite the challenges that arose, Bernadette handled each one expertly and sensitively, keeping me well-informed at every step. Her enthusiasm and willingness to help were apparent. She went above and beyond to provide the support I needed. She even helped me remove the furniture from the flat and prepare it for the buyer. Bernadette's proactive approach and dedication to her clients truly set her apart. I am very happy to have worked with her and highly recommend her services. Thank you, Bernadette, for your outstanding work!

I have been trying to sell my apartment in the Whitehouse Apartments on the Southbank for several years without success. Recently I appointed Bernadette Teuma of Coldwell Banker as my agent. Although the apartment was rented out, Bernadette being the force of nature that she is managed to persuade the tenants to allow viewings and in no time found an excellent buyer with the necessary funds available to buy the apartment. There were a number of issues arising throughout the buying process and Bernadette dealt with these expertly and sensitively whilst always keeping me informed. Well done Bernadette.

I got to know Bernadette through property viewing. She always understood in the middle during the communication with the seller, considering the interests of both parties and helping me to make the deal. Although I didn't move forward due to my personal reasons, my contact with her made me feel that she was very sincere, professional, honest, enthusiastic, willing to help her clients and provide all the help she could. I am very happy to know Bernadette.

Bernadette has been fantastic to deal with. When I was looking around Blackfriars to rent a small pied-a-terre, she went above and beyond and helped locate the perfect pad in southbank tower. Her team was also very proactive wherever I had issues in the flat. Having rented with her for several years, I’m now looking to buy, and she has proven equally proactive in letting me know when places come up for sale (as I’m quite particular about the right aspect). With other agencies I found that I register and get shown irrelevant apartments and then forgotten about. Bernadette gets to know you, understand your needs and then keeps you up to date when the right opportunities come up. Thank you Bernadette & Coldwell Banker Southbank! Best agency I’ve ever had to deal with.

My wife and I have bought sold many houses around world. But we recently bought a flat for the first time, on an upper floor in the South Bank Tower on the river Thames in London. Sounds like it should be simple, right? Well it turns out that transacting on a flat is a whole lot more complex than it is on a house. You have building management and their fees, the leaseholder, sitting tenants, safety legislation and many other considerations, all if which were new to us. Although Bernadette at Coldwell Banker was officially working for the seller, she was in invaluable help to us as well. She knows her patch in London extremely well: whats for sale, whats available off market, what might be for sale and whats coming. She gave us a great education, showed us some off market gems, and held our hands through many twists and turns. On top of which she is a human dynamo and great fun.

Top notch service from a terrific person.

Thank you!!

Excellent personal service and attention to detail.

As an outgoing tenant, I wanted to take a moment to commend Umair Muhammad for his outstanding property management services. Throughout my tenancy, Umair demonstrated exceptional professionalism, responsiveness, and dedication to ensuring a smooth and enjoyable living experience.

From the beginning, Umair made me feel valued and addressed any concerns promptly and efficiently. Whether it was a maintenance issue or a general inquiry, Umair was always available and quick to find a solution. His attention to detail and proactive approach truly set him apart.

One of the most impressive aspects of Umair's management was his ability to handle unexpected situations with ease and composure. He always communicated clearly and honestly, keeping me informed every step of the way. This level of transparency and reliability is rare and greatly appreciated.

Umair's genuine care for the well-being of his tenants is evident in everything he does. He goes above and beyond to ensure that the property is well-maintained and that tenants feel comfortable and supported. His friendly and approachable demeanor made it easy to discuss any issues or concerns without hesitation.

Overall, I cannot recommend Umair Muhammad highly enough. His exceptional property management skills and unwavering commitment to his tenants make him a true asset. Thank you, Umair, for making my renting experience so positive and memorable. Your hard work and dedication do not go unnoticed.

Bernadette and Umair have managing multiple rental properties for me across a few locations in London over an extended period. They are always very professional, including finding suitable tenants, maintaining good relationship with tenant, resolving property maintenance/repair issues timely and effectively, negotiating reasonable rent on my behalf and protecting my properties. Special recognition to Umair for always chasing me on important issues and not neglecting/forgetting issues when I don't have time to keep track - this is an example of being a responsible and proactive agent and is very well appreciated by a landlord who is often occupied with other commitments.

Umair is very responsive to all the issues of a properly

Very helpful team and quick responses to all enquiries

Bernadette is the best agent i have dealt with in london ,utterly professional understands the art of buying i would highly recommend her .

Great communication and very informative about the sales market

Bernadette was very efficient in arranging viewings and getting back to me. Would recommend Coldwell if you are looking for a property

Great communication

Bernadette and her team have been very helpful when looking to rent out our portfolio of properties.
They respond very fast and in an industry not always known for its customer service, I would definitely continue to work with them.
They explain things in a simple manner and always answer my questions fast.

I would highly recommend Coldwell Banker Southbank. The lead agent, Bernadette, is exceptionally experienced and knowledgeable. She is patient, helpful and goes above and beyond. Buying through Bernadette was an absolute pleasure!

Ms. Bernadette and Mr. Umair were exceptionally helpful, delivering services of high quality with a thorough understanding of our concerns, all while offering budget-friendly solutions.

very good experience！

Bernadette is amazing and so accommodating!
Their entire team is also very professional, and they’l guide you very well about all the legalities and any additional services (even if beyond their scope of work)

Umair Muhammed is professional and good 👍