staff are always helpful , friendly whilst remaining professional. a wide range of flooring at different prices , and advice given about suitability for area to be covered. Book fitter at a day and t... See more
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About Colourbank
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We have carpeted more homes in Leicestershire than anyone else, and have supplied more beds and mattresses to Leicestershire than anyone else!
We have two massive showrooms in Leicester, and a team of dedicated staff, ready to offer advice and great service, 7 days a week.
We offer massive off street car parks, lift access, shop at home service, delivery to the room of choice and all at the very best prices!
Contact info
Colourbank Carpets, LE4 9EX, Leicester, United Kingdom
- 01162767660
- www.colourbank.net
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent once again!
Very pleased with carpet. Excellent service once again. Many thanks to you all.
I had a really disappointing experience…
I had a really disappointing experience with this company. There were multiple errors made on their side – including an incorrect payment amount, wrong address, and incorrect contact number. Instead of taking accountability, their staff member turned up unannounced at my doorstep twice, which felt harassing and completely unprofessional.
Despite raising my concerns, the company has shown no responsibility for their mistakes. I would advise others to be cautious when dealing with them and ensure all details are double-checked in writing.
I have always shopped from here even though it’s a rip off - never again!

Reply from Colourbank
Fantastic Customer service!
Fantastic Customer service!
From the sales room to product delivery was faultless, courteous fitters and delivery staff.
From start to finish amazing Alex and…
From start to finish amazing Alex and Daniel friendly quick efficient helpful they even put my fridge freezer back without me asking they hoovered tidied everything away you wouldn’t even know they had been apart from my beautiful new floor
Great all round experience.
Great all round experience. Very knowledgeable advice in the shop, reasonably priced and good prompt fitting service.
A great service all round
A great service all round
We had the downstairs done with laminate flooring and had such a great service from Colour Bank. Ash was fantastic, he took care of all our needs and queries. The fitters were fantastic too, friendly, efficient and very helpful.
We then had the upstairs fitted with new carpets and the experience was just as good. Overall would highly recommend.
Good price Quick delivery
Nice bed at a reasonable price.
Good communication re delivery. Arrived on time & old bed disposed of . Brilliant
New carpet for the bedroom.
Great choice of carpets
Great help from the sales team
And a wonderful job by the fitters.
A very pleased customer
Great service
Great service great fitter more than happy with the whole experience
Very happy customer
Accired laminate flooring from colourbank ,sales man very helpful , chose a colour, agreed a good price , just like to say the floor layer was outstanding done a fabulous job , and very nice man , so big thanks Stu ( floor layer ) highly recommend colourbank
Great service
All went smoothly from showroom to delivery. Helpful in showroom and couriers were brilliant.
Arrival was on time very cheerful and…
Arrival was on time very cheerful and pleasant did waste any time in getting on with laying my flooring.
Always able to buy the carpet and…
Always able to buy the carpet and underlay that we need and book a fitter to fit it all for us. Steve is an excellent fitter!
Great job
Arrived before the time they were supposed to be at our address, polite on arrival, got on with fitting the carpet, they clean and tidy and did a great job with the fitting.
Wouldn't go anywhere else
Wouldn't go anywhere else. Super company. They came out to measure up and then I went in last week to order a new stair runner. Really welcoming and gave me really good advice as to what to choose and helped me through the process. Very competitive prices and got a great deal. Haven't got the carpet and runner fitted yet but have used before and my mum hasn't long had her whole house carpeted with them and they did a super job. Everyone there is really professional but friendly. So much nicer using a family run business.
Excellent service with friendly…
Excellent service with friendly efficient staff. Would highly recommend
They gave great service from beginning…
They gave great service from beginning to the end done the whole house top to bottom fantastic room by room from April to July as we painted each room great.
Very helpful in the shop on the 5th…
Very helpful in the shop on the 5th July 2025 and very prompt and on time with the delivery of my bed
We had 2 deliveries
We had 2 deliveries. The first team of Mark and Mason were awful. they were obnoxious and argumentative. They refused to take away the packaging. They did not want to unpack the mattresses. I had to complain to Michael at Colourbank. Michael arranged for a second team to collect the packaging. The second team were good and left me satisfied.
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