staff are always helpful , friendly whilst remaining professional. a wide range of flooring at different prices , and advice given about suitability for area to be covered. Book fitter at a day and t... See more
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About Colourbank
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We have carpeted more homes in Leicestershire than anyone else, and have supplied more beds and mattresses to Leicestershire than anyone else!
We have two massive showrooms in Leicester, and a team of dedicated staff, ready to offer advice and great service, 7 days a week.
We offer massive off street car parks, lift access, shop at home service, delivery to the room of choice and all at the very best prices!
Contact info
Colourbank Carpets, LE4 9EX, Leicester, United Kingdom
- 01162767660
- www.colourbank.net
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent people gave good sound advice…
Excellent people gave good sound advice on the carpet type. The fitters were extremely polite and arrived on time. They left no mess and were respectful of my newly painted walls. Excellent customer service all round.
Leicester branch - Customer Service
We went in with a clear budget in mind and, although we didn’t find exactly what we were looking for, Mo went above and beyond to show us the best options available within our range. He wasn’t just trying to make a sale—he genuinely took the time to understand what we needed. Exceptional customer service from start to finish. A++++ experience. We’ll definitely be coming back. Thank you, Mo!
Excellent service by the sales team and fitter
Excellent service by the sales team at colour bank. Not pushy and very knowledgeable. Purchased Amtico flooring for my kitchen and hallway. Fitted perfectly by Paul who was very friendly and professional. Being a bit OCD, I found a small scratch on a tile and Paul came back the same day to replace the tile, great service.
Delivered on time Driver and mate knew…
Delivered on time Driver and mate knew what they were doing
Great service all round
Great service in store and during the fitting.
Had to change my fitting date which wasn’t a problem. Fitters arrived on time and did a great job and even worked around a double bed and a wardrobe. Thank you
Couldn’t return mattress
Don’t like the mattress told I couldn’t return it. Delivery the bed came without casters, when I asked the delivery guy to check if casters were there, in opening the bed, ottoman, he ripped the underside or the inner lining. Not impressed

Reply from Colourbank
Excellent service
Excellent service following a faulty item. Alan was very efficient. Dave in the showroom very knowledgeable and delivery staff very polite. Well done
Excellent service
Excellent range in the showroom, very helpful but not pushy staff, quick delivery and expert carpet fitting. Couldn't ask for more.
Excellent knowledge regarding…
Excellent knowledge regarding mattresses, quick delivery service and excellent communication all round
There is plenty of choice out there this is a good one and a safe one
Show room help in choosing a carpet just the right approach just lets you get on with viewing and providing info as you need it. Our chap was very friendly and that made our mind up.
Carpet Fitter great advert for the company, friendly clearly very experienced
Spent ages on the phone querying fitting so couldn't really give 5 stars this time. but they will be on the viewing list when we come to the stairs and landing
Great Service
Fitter was very good and did a great job could not fault him, took away all the rubbish first class service from him and the staff in the shop will definitely be using them again well done Colourbank 👍
Great choice of all good quality floor…
Great choice of all good quality floor coverings and good prices
Top class company
Top class for carpets etc fitting and customer service would not use any other company highly recommend for fast efficient service
Lovely carpets.
Colorbank were really helpful when we went to their showroom in Aylestone. (Especially the gentleman who’s been there for many years) We were working on an Insurance budget and they quickly showed us which carpets we could have for our money. It was the same with the vinyl which we had to chose for the kitchen/utility rooms. The carpet fitters that came were efficient and professional.They had to move some furniture as we were having three rooms carpeted, due to a water leak in the loft. They did this without moaning and got all the carpets laid quicklly and they all looked lovely. Thank you.
on time and efficient
kept us updated, were on time and did the job quickly and efficiently
Selective opening times
If you close at 6pm, you need to make clear that you refuse customers that arrive 20 minutes beforehand. We were waved away by a member of staff at the Cavendish Rd store at 5.40 pm, saying you were closed. Any interest in your business is well and truly over. One sale lost. You may say you never refuse customers, but you did, on Saturday, 29th March, 5.40pm.

Reply from Colourbank
Customer service was excellent.
Customer service was excellent.
Measuring and quote was quick and easy.
The fitting of the floor covering was done suberbly.
A really good service
A really good service. The man who sold us the carpet and vinyl was great, no messing and got a good deal. The fitter -Tim, I would highly recommend, fast, efficient and very pleasant and polite. Thank you
Good throughout
Good staff, very helpful and knowledgeable. Good prices, great fitting from the fitter Steve. He was helpful and tidy.
Recommend you give them a try.
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