Companies MadeSimple Reviews 

4,942
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,262 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful support team for guiding them through the entire company setup process with patience, professional knowledge, and clear communication. Consumers consistently point out the remarkably fast phone and email response times, noting that dedicated staff members quickly resolve issues without any unnecessary hassle. Some reviewers were not happy with the complicated verification procedures and occasional communication delays that required significant effort to sort out. A few people also experienced unexpected challenges with document uploads and getting prompt answers for specific technical settings during their overall registration experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing team members as exceptionally... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting high satisfaction and efficient... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast, accurate, and professional... See more

Response time

Users describe satisfaction and appreciation regarding response times, consistently highlighting fast and... See more

User experience

People report positive experiences with user experience, highlighting an easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called up as was having issues following the steps to register certain things and spoke to Samantha. What can I say, something that would of taken me hours was completed with the help from Saman... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding. Called with a query about a package renewal, spoke to a human being within 3 rings of the phone. Holly was able to answer my questions immediately, steer me onto the right pac... See more

Company replied

Rated 5 out of 5 stars

Fantastic service throughout; the available packages and what you can receive were really ideal. Especially if you're unsure. Any queries I had were answered promptly and clearly. I want to say a spec... See more

Company replied

Rated 5 out of 5 stars

Khadijah M and her team answered all my queries swiftly, and any issues that arose were handled within 45 minutes. I could not be more thankful for their efficiency and knowledge throughout this proce... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service
  6. License Bureau

About Companies MadeSimple

Written by the company

Companies MadeSimple is the leading Companies House authorised company formation agent. Specialising in the registration of limited companies and LLPs, we’ve incorporated over 1 million companies since 2002.

We offer various business services including address services from our Central London location, like Registered Office, Directors Service Address and Mail Forwarding.

We would be happy to assist you if you have any questions please call or email us.


Register your company online

You can set up your company in just 4 simple steps with Companies MadeSimple

  1. Check if the company name you want is available
  2. Choose a company formation package that best suits your needs
  3. Purchase the package
  4. Complete the details that are necessary to register your company.

Affordable Incorporation Packages

We offer cost-effective company incorporation packages to suit the needs of all business owners. View our Package Comparison Matrix on the website to see what’s included in each and find the one most suitable for you.

Registered Office Address Service

Use our address, 20 Wenlock Road, London, N1 7GU as your company’s registered office (official and legally required) address. Service charge paid annually.

Directors Service Address

Use this service to protect your director(s) residential address(es) from being publicly listed on the Companies House register.

Mail Forwarding

Receive letters and parcels for your company at our London office address. Choose to have mail forwarded, scanned or you can even collect from our office.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(4,942)

1,264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Khadijah M and her team answered all my…

Khadijah M and her team answered all my queries swiftly, and any issues that arose were handled within 45 minutes. I could not be more thankful for their efficiency and knowledge throughout this process. I highly recommend using companiesmadesimple due to how quick they are at solving issues and also how transparent they are regarding any issues that may be stalling the progress on whatever task you are working on.

July 31, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello 

We appreciate your feedback and are very happy to hear the team, especially Khadijah, were able to respond swiftly and resolve any issues.

Thank you for recommending us!

Please feel free to contact us if you require any further assistance.

Helen @ Companies Made Simple

Rated 5 out of 5 stars

Great customer service

Very responsive and able to sort any queries quickly. Had the pleasure of dealing with Khadijah today. She was very polite and helpful in taking ownership of the issue and resolving it very quickly. I have always used companies made simple for any incorporations. Not had a bad experience to date. Keep up the good work and thanks Khadijah for your help.

July 31, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hi Mo, 

It is always great to hear from a returning customer and amazing to hear that you are happy with the ongoing support and assistance provided. I have passed on your thanks to Khadijah, and this was very gratefully received, we are certainly happy to hear that your issue was taken care of and resolved quickly for you.

Thanks again

Karen @ Companies Made Simple

Rated 4 out of 5 stars

Verification was frustrating

Sam did a great job. But the verification process was very frustrating. Took us over a week to get through it.

July 31, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Nigel, 

Thank you for taking the time to leave us this review. We are sorry to hear that you found the ID verification frustrating, we are limited with regard to what documents we are able to accept as proof of address, however it is great to hear that you were happy with the service I provided

Please feel free to contact us if you require any assistance or have any queries. 

Sam @ Companies Made Simple

Rated 5 out of 5 stars

As Usual !!

Always helpful, professional and prompt. Excellent service, polite and classy staff. Customer care is always top notch

Ervine Okuboh

July 29, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Ervine, 

We really appreciate the kind words that you have left when reviewing the services that we provide, it is great to hear that you find the help that we provide to be excellent, professional and prompt.

Thanks again, you know where to find us for anyting you need.

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Quick and effective advice from Avantika.

Quick and efficient replies and clear services, we relied heavily on Companies Made Simple & Avantika A for effective advice to help navigate the new normal and were very grateful for all their help.

July 30, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello David, 

Thank you for taking the time to leave us your feedback.

It is lovely to learn of your positive experience with Avantika and the level of service they have provided you.

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Sheila was incredible and helped me…

Sheila was incredible and helped me from start to finish. She went above and beyond and got my verification done in less than 24 hours. Superb!

July 30, 2026
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Reply from Companies MadeSimple

Hello Rebecca, 

What an amazing review to receive following the assistance that has been provided by Sheila. It is great to hear how the help provided has been so gratefully received. I have passed on your fantastic feedback to Sheila and this was very appreciated 

Thank you again

Karen @ Companies Made Simple

Rated 5 out of 5 stars
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Michael, 

We very much appreciate your feedback and are glad to hear you have had a positive experience with us, receiving an excellent service from Sheila. I have passed on your kind feedback

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Very quickly service

Very quickly service

July 29, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Excellent customer service from Clare

Excellent customer service from Clare. She handled my requests quickly and super efficiently. 5 Star.

July 29, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Talisa, 

We appreciate your feedback and are very glad to hear Clare was able to help quickly and efficiently.

Please feel free to contact us if you require any assistance or have any queries. 

Helen @ Companies Made Simple

Rated 5 out of 5 stars

Fantastic service throughout

Fantastic service throughout; the available packages and what you can receive were really ideal. Especially if you're unsure. Any queries I had were answered promptly and clearly. I want to say a special thank you to Ben W, who provided support and great customer service throughout.

July 29, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello, 

Thank you for taking the time to leave such kind words.

Your feedback means a lot to us at Companies Made Simple and it was a pleasure being able to assist you throughout your experience.

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Sara found the solution others would have missed

Sara was quick, clear and genuinely helpful. Instead of pushing an annual renewal I did not need, she found a practical short-term solution for my company's wind-down and confirmed everything in writing. Great service.

July 29, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Volha, 

Thank you for your kind review, it has been a pleasure helping with your enquiry, and I'm glad to hear that I was able to offer helpful solutions for your situation. 

Please feel free to contact us if you require any further assistance or have any queries. 

Sara @ Companies Made Simple

Rated 5 out of 5 stars

Grace did an excellent job in solving…

Grace did an excellent job in solving my problem

July 29, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Diane, 

We appreciate your feedback and Thank You for taking the time to recognise our valued team member Grace!

It is brilliant to hear you have had such a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Very efficient and helpful

Very efficient and helpful,
quick to answer the phone .
Professional service and easy to deal with

July 28, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello

We are most grateful for the kind feedback that you have left following contact and assistance provided by the customer support team. It is great to hear that you had a quick response to your call and the help that was needed with your query

Thank you for rating us with Five Stars 

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Easy and friendly interface.

Easy and friendly interface.

July 24, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Neil, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Clare @ Companies Made Simple

Rated 5 out of 5 stars

It was outstanding service.

It was outstanding service.
Quick, great communication, coordination. Thank you team for wonderful ser ice..

July 7, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello

We appreciate your feedback and are very glad to hear you had an outstanding service from our team.

Please feel free to contact us if you require any assistance or have any queries. 

Helen @ Companies Made Simple

Rated 5 out of 5 stars

Good platform, great customer service

I chose the cheapest option to register a company and it was all we needed. Companies MadeSimple platform was straightforward and their phone support was able to answer any queries - great customer service.

July 7, 2026
Unprompted review
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Nora, 

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Support agent was extremely patient and…

Support agent was extremely patient and helpful. Pleasure to be communicating wiht a person who was able to resolve my issue in a timeous manner.

July 28, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Nici, 

I have passed on your very kind feedback, it is very much appreciated, thank you so much. It is great to hear that you received the help that was needed in a timely manner and that your issue was resolved 

Thanks again

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Grace helped me with my quite complex…

Grace helped me with my quite complex question

July 28, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello

It is really great to hear that you are happy with the help that was provided by Grace with a complex query. Thank you for rating our service with Five Stars, it is very much appreciated 

Thanks again

Karen @ Companies Made Simple

Rated 5 out of 5 stars

Anita K great customer service!

Had a few issues with getting my personal ID code but Anita K made it simple to get sorted. All emails were replied to in around 10 minutes and helped me get my code within the hour. They could not have been more helpful. I really appreciate having one person handle my querys, I never had to go over things multiple times. The app was easy to use overall I would have said using Companies MadeSimple was good but the customer service from Anita K took it to great couldn't give less than 5 stars for that.

July 28, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello Michael, 

Thank you for taking the time to recognise my colleague Anita and their fantastic work.

It really means a lot to us to know you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Ben @ Companies Made Simple

Rated 5 out of 5 stars

Had an issue with my application

Had an issue with my application, sent an email and the team responded and sorted it out super quick, not even an hour

July 28, 2026
Companies MadeSimple logo

Reply from Companies MadeSimple

Hello,

We appreciate your feedback and are very glad to hear you have had a positive experience with us!

Please feel free to contact us if you require any assistance or have any queries. 

Sam @ Companies Made Simple

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