Fantastic company, from start to finish , no problems at all. Stairlift is top quality, installed perfectly, mom wasn’t rushed when the demonstration how you use correctly was given. Can’t praise or r... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Salesmen Tom and Albert were knowledgeable and friendly. They were really accommodating and put us at ease. There was no hard sell. After deciding on Companion for the stairlift it was fitted within a... See more
From the initial visit to the survey, delivery and installation all went really smoothly. Daniel the first man to visit explained everything in great detail. I managed this all for my Mother as she i... See more
From the first phone call I made, to the man who came to take measurements and give me a quote, and to the guy who fitted the stairlift, they all are very professional. Everything was explained, I was... See more
Company replied
Company details
Information provided by various external sources
Discover a range of stairlift options to fit all types of stairs with 12 months full UK parts & labour guarantee from Companion Stairlifts.
Contact info
Oxford Road 24B - 24C, LS20 9AS, Guiseley, United Kingdom
- 08000197797
- leeds_CS@handicare.co.uk
- www.companionstairlifts.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Charlotte has been wonderful,so helpful…
Charlotte has been wonderful,so helpful and now the stairlift is in,it's worth it's weight in gold.
Thank you so much.
Lesley Grice
April 10, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Handicare, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion team.
Excellent service and product.
The price was competitive and they gave a good technical solution to our needs.
March 28, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Handicare, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion team.
Excellent stairlift company
Excellent stairlift company. From order to installation everything was easy. The stairlift is easy to operate and aesthetically pleasing
March 27, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We truly appreciate your support and trust in us.
The Companion Team.
A perfect fit.
Hello we have just had in a stair lift after my injured her back, Companion Stairlift did great job all done in side 4 days. Very helpful and good advice with what we needed, the fitter was great and all done in under 3 hours, the price was less than what we expected. Many thanks
March 20, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Handicare, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team.
The initial visit was good
The initial visit was good, clear explanation, making sure we understood what we would be receiving.
The engineer who fitted the stairlift was also very efficient and pleasant.
March 21, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We truly appreciate your support and trust in us.
The Companion Team.
The efficiency all the way through the…
The efficiency all the way through the process. The safety checks made, the speed from ordering to fitting and the reasonable price.
March 17, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We truly appreciate your support and trust in us.
The Companion Team.
Everything went perfectly.
March 10, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We truly appreciate your support and trust in us.
The Companion Team.
Superb service
Good survey good price good fitting good company to deal with don’t go anywhere else other more expensive companies are a rip off
February 21, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
The Rep who came to see me and measure…
The Rep who came to see me and measure up was very polite and helpful. Also the Fitter who installed the stairlift was the same, nothing too much trouble for them.
February 11, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team.
Two very satisfied Customers
The competitiveness of the price, the fact that the company was recommended to us by neighbours (tried and tested) and how professional and friendly all of the people involved were in ensuring we had a good service - from the office staff to the surveyor, joiner (to move the handrail), the delivery driver (the speed and efficiency of delivery from Holland, the removal of the radiator and the final fitting of the stairlift - all ensure the 5 stars we have given Companion Stairlifts.
February 19, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team.
very professional staff
February 12, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team.
We have no complaints what so ever…
We have no complaints what so ever about Companion Stairlifts. 👍
February 11, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
Our stairlift experience
The thing that really impressed me was the assembly and fitting of a quite complicated stairlift was completed in just 21/2 hours.
February 6, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team.
Reasonably priced and the installation was straight forward
James the installer/engineer was excellent and thorough, providing a clean problem-free installation. The price was not low but was competitive compared to others.
February 5, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion Team.
Superb Service!
Everything was all so very easy from start to finish. Mick Holmes who did the original survey was brilliant and very funny ( I just wish I knew he'd played in the same team as the legend Floyd Streete at the time)! Dominic Miles who installed it was also brilliant and explained everything he was doing and why, all the way through the installation. It almost felt like I'd installed it myself he gave me so much info!
January 28, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you so much for taking the time to leave an excellent rating. Companion aims to deliver the best of customer service and products quality. We really appreciate you being a customer and helping to share the word about us.
The Companion Team.
Swiftly and with style
Start to finish in about a week. Graham, estimator and surveyor found the best product for our needs and most suited to our home. Answered all the many questions we asked. Nathan the installer arrived on time and had the stairlift fitted in about 2 hours. He then spent another hour showing us how to safely use the stairlift. We were going up and down until he was sure that we could use it with confidence. We are both very happy customers.
January 31, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for the fantastic review! We’re so pleased to hear you’re satisfied with our service and products. Your feedback motivates us to continue providing the best possible experience. We truly appreciate your support and trust in us.
The Companion Team
I should have done it sooner
After finally deciding I needed to bite the bullet, and get a stairlift, I couldn't have asked for a better service, price and speed of fitting..
So very grateful...
My only issue... I should have done it sooner x
January 27, 2025
Unprompted review
Unprofessional & poor trained.
The rep came to give me a quote. He was nice enough, but I found being asked to measure various parts of my body very intrusive. Even worse it was with a builders metal tape measure.
When called the following day to see if I wanted to go ahead, I told the caller who was unapologetic.
I told them who I had decided to use and my reasons why and he then proceeded to slate the other company.
Not professional in any way. Eventually I ended the call.
Price wise they were the same ballpark figure, but for a basic stair lift. Also quoted 4-5 weeks for installation despite advertising next day.
January 22, 2025
Unprompted review
Excellent response to enquiry
Excellent response to enquiry. Rapid visit by member of staff to measure and take details and problemless installation.
January 20, 2025
Unprompted review
Reply from Companion Stairlifts
Thank you for your wonderful feedback! We’re delighted to hear you had a positive experience. At Companion, we’re committed to providing top-quality service and products, and your support means a lot to us. We truly appreciate you being part of our community.
The Companion Team.
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