Arrived on time. Exceptionally nice young man, who did the work with no fuss whatsoever. Changed batteries in our key units on request without query. He gave you the impression we were dealing with a... See more
Company replied
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Review summary
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Reviews shaping this summary
We compared services and prices with other providers and found CSS to be much better value for money. Their service was excellent from the first telephone call to the engineer who fitted the system f... See more
Company replied
I've always had a good experience with Contact Security. The engineer arrived to do the annual full service of the alarm within the timescale given and was very polite and efficient. On arrival he put... See more
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I have been with Contact Security for many years now. I recently added CCTV and a video doorbell to my alarm system and the work was carried out on time to my satisfaction. The customer service team a... See more
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Company details
Written by the company
Contact Security Services provides professional security solutions for homes and businessess all over Scotland.
Contact info
Coatbridge Business Centre, ML5 3RB, Coatbridge, United Kingdom
- 0800 7555 555
- enquiries@contactsecurityservices.co.uk
- www.contactsecurityservices.co.uk
5.0
Excellent
1K reviews
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All staff great from control centre to…
All staff great from control centre to on the ground engineer.
September 10, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for your lovely feed back. We are delighted to hear that you are very happy with our service.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week!
Laura Dobbie
Customer Services
Reply from Contact Security Services
Good afternoon,
Thank you for sharing your positive experience with us, we greatly appreciate the feedback.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week.
Laura
Customer Service.
Perfect service
Nice and easy to deal with and very friendly and engineer was really good and very helpful
September 17, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for your kind words. I am delighted to hear you are happy with our service and will be sure to pass your compliments to the rest of our team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Regards,
Laura
Customer Service
Reply from Contact Security Services
Good afternoon,
Thank you for your kind words. I am delighted to hear you are happy with our service and will be sure to pass your compliments to the rest of our team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Regards,
Laura
Customer Service
Annual Service
Engineer turned up bang on time, explained everything he was doing and checked I was having no issues with the system
September 17, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for taking the time to share your positive experience. We are so pleased to hear that you are very happy with our service. I have passed your positive feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
Fab service from Iain
The engineer who attended was professional and helpful. He went above and beyond!
September 17, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for sharing your positive experience with us, we greatly appreciate the feedback.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week.
Laura
Customer Service.
First Class Service and Installation
George sold the system well. We clearly could see the benefits of it. Matthew arrived ahead of time to install the system. He did a first class job installing the system. He even hoovered up after himself. Never thought I'd see a Celtic fan do that! First class to this point and I'm certain everything will go well from here on
September 9, 2024
Unprompted review
Reply from Contact Security Services
Good afternoon,
Thank you for your lovely feed back. We are delighted to hear that you are very happy with our service.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week!
Laura Dobbie
Customer Services
I am extremely satisfied with the…
I am extremely satisfied with the service I consistently receive from Contact Security Services. The team members who visited are professional, take their time to discuss any questions I have, and show great respect for my property. They are also very pleasant to talk to. Thank you once again to the team at Contact Security for doing a fantastic job every time.
September 5, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for sharing your positive experience with us, we greatly appreciate the feedback.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week.
Laura
Customer Service.
The Engineer was on time
The Engineer was on time , called in advance , very pleasant & efficient
September 5, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for your lovely feed back. We are delighted to hear that you are very happy with our service.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week!
Laura Dobbie
Customer Services
Happy with my contract with contact
Happy with my contract with contact . Just had yearly service by Tomas , who was very friendly and gave a solution to an issue I had , a credit to the company
August 28, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for taking the time to share your positive experience. We are so pleased to hear that you are very happy with our service. I have passed your positive feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Suppor
Efficiency and telephony team are…
Efficiency and telephony team are always so helpful and polite.
September 5, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for sharing your positive experience with us, we greatly appreciate the feedback.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week.
Laura
Customer Service.
Polite efficient annual service
Polite engineer. Helped with my query re alarm settings and obliged with extra request to fix alarm boxes.
September 5, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for your lovely feed back. We are delighted to hear that you are very happy with our service.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week!
Laura Dobbie
Customer Services
Friendly service
Had our yearly service. The engineer was very friendly and got on with the work as quickly as possible. Which meant we weren’t disturbed for very long, as we both work from home.
September 5, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for taking the time to share your positive experience. We are so pleased to hear that you are very happy with our service. I have passed your positive feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
Great service.
The engineer who came was very pleasant, tidy and knowledgeable. He carried out the service fully and efficiently.
September 5, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for sharing your positive experience with us, we greatly appreciate the feedback.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week.
Laura
Customer Service.
Annual peace of mind
Without fail I’m contacted every year to arrange maintenance of our security system. The administration team are always pleasant and very accommodating going out of their way to ensure the visit time suits us. The engineers are very knowledgeable and polite and ask us if we have any problems or if we have any questions. I am very satisfied with this service.
September 4, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for your kind words. I am delighted to hear you are happy with our service and will be sure to pass your compliments to the rest of our team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Regards,
Laura
Customer Service
Good information and talked me through…
Good information and talked me through everything he was doing, would have been 5 stars but didnt put covers on his feet when in living room to reset batteries, we have a cream carpet
August 29, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for your lovely feed back. I will pass this over to the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week!
Laura Dobbie
Customer Services
Excellent service
Excellent service, spot on time and an engineer knew his job very well. Good behaviour and gentleman.😀😃
August 29, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for your lovely feed back. We are glad to hear that you are very happy with our service. I have passed your positive feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week!
Laura Dobbie
Customer Services
came when they said
came when they said, did what they said, no problems and a bit of free advice as well.
August 29, 2024
Reply from Contact Security Services
Good afternoon,
We are delighted to hear that you are very happy with our service.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Best regards
Laura
Customer Service
Great service as usual 👍👍👏👏👏
August 29, 2024
Reply from Contact Security Services
Good afternoon,
Thank you for your kind words. I am delighted to hear you are happy with our service and will be sure to pass your compliments to the rest of our team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Regards,
Laura
Customer Service
Great experience.
August 29, 2024
Reply from Contact Security Services
Good afternoon,
We are delighted to hear that you are very happy with our service.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Best regards
Laura
Customer Service
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