Ordering online was easy. Confirmation received first thing the following morning with a delivery date. I needed to change this, but this wasn't a problem for Coomers. The date was amended within half... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service, quick delivery. Coomers called to say when delivery would be made, staff were polite and really helpful. The delivery was on time and done efficiently. Every effort was made to deliver... See more
Company replied
We have been using Coomers for a DIY project that we are currently working on. Initially we visited the Haslemere site for advice on the materials we would need. The guy behind the sales desk was... See more
Company replied
I bought a bathroom suite from Coomers in Bordon about 6 years ago. However, the whole glass side panel of the shower enclosure shattered out of the blue. I called and spoke to Louise, bathroom sales... See more
Company replied
Company details
Written by the company
Coomers builders merchants, provides top quality timber and building supplies to tradesmen, developers and the general public - Find out more online today!
Contact info
3&5 Woolmer Way, GU35 9QE, Bordon, United Kingdom
- 01420 482828
- info@coomers.co.uk
- www.coomers.co.uk
4.9
Excellent
815 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good service snd quality products
July 3, 2024
Reply from Coomers Timber & Building Supplies
Dear John
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear you received good service and were happy with the quality of products we supplied.
We look forward to helping you again with your future requirements.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Sheree
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear we got your delivery out in a speedy fashion for you, and that you found it brilliant to deal with us.
We look forward to helping you again with your future requirements.
Kind Regards
Martyn
Coomers Head Office
Very prompt service for just a small…
Very prompt service for just a small piece of timber.
June 20, 2024
Reply from Coomers Timber & Building Supplies
Dear George
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear we were able to help so quickly, and are always happy with all orders of any size.
We look forward to helping you again with your future requirements.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Ross
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear how you find our team here at Coomers great. We will always do our best to be helpful for both trade and DIY customers, and look forward to helping you again with your future requirements.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Steve
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear everything was delivered on time for you.
We look forward to helping you again with your future requirements.
Kind Regards
Martyn
Coomers Head Office
Efficient service and delivered on time…
Efficient service and delivered on time as always
June 19, 2024
Reply from Coomers Timber & Building Supplies
Dear Michael
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear you found our service service efficient, and that were able to deliver in good time for you. We look forward to helping you again with your future requirements.
Kind Regards
Martyn
Coomers Head Office
Thank you to the delivery team
Thank you to the delivery team. Driver always so helpful and happy. Delivered quickly. Thank you.
June 16, 2024
Reply from Coomers Timber & Building Supplies
Dear Tim
Thank you for your recent order and for taking time to leave a review of our online service.
It's always good to hear how helpful our customers find our drivers to be. We look forward to helping you with your requirements again.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Keith S
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear you experienced friendly service, found our prices good and delivery was prompt. We look forward to helping you again with your future requirements.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Mr L
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear you received excellent service, and we look forward to helping you again with your future requirements.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Liz
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear you found our staff friendly, and helpful and that you were pleased with the quality of the timber you ordered.
Kind Regards
Martyn
Coomers Head Office
Too many broken bricks.
Had 100 bricks delivered with other materials. 15 were broken. That's too many.
May 23, 2024
Reply from Coomers Timber & Building Supplies
Dear John
Many thanks for your recent order and for leaving feedback for us. We were very sorry to hear of an issue with some broken bricks.
Issues like this are rare but when they happen, we will always replace as quick as we can.
I believe that you have now been contacted and we have agreed a date to deliver replacements for you.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Will
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear you received great service and found the whole process easy to deal with.
Kind Regards
Martyn
Coomers Head Office
I made an online order & payment… I…
I made an online order & payment… I received a phone call regarding delivery options… my order was delivered the next day! Brilliant service, thank you
May 23, 2024
Reply from Coomers Timber & Building Supplies
Dear Jane
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear we were able to supply what you were looking for so quickly, and that you received brilliant service. Next day delivery isn't always possible but we always fit in deliveries as soon as we can.
Kind Regards
Martyn
Coomers Head Office
Coomers customer service was excellent
Coomers customer service was excellent. I had underestimated on quantity needed for my order and they re delivered the same day for which I was very much obliged.
May 20, 2024
Reply from Coomers Timber & Building Supplies
Dear Irene
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear our customer service team were and excellent and able to help so quickly when you needed more!
Kind Regards
Martyn
Coomers Head Office
Satisfied Customer
You had what I needed in stock, I was served promptly and felt I had been charged a reasonable price
May 10, 2024
Reply from Coomers Timber & Building Supplies
Dear Robert
Many thanks for your recent order and for taking the time to leave a review for us. We are very pleased to hear your feedback on the experience you had recently after your online order.
Kind Regards
Martyn
Coomers Head Office
Impressed with the new look
Haven’t visited for some time so was impressed by the expanded new look and the displays . Great stuff for gardeners too !
Easy parking and loading
May 6, 2024
Reply from Coomers Timber & Building Supplies
Dear Malcolm
Many thanks for your recent order and for taking the time to leave a review for us. We are very pleased to hear you found the look and displays at your local branch to be impressive, and that parking and loading of materials was easy too.
Kind Regards
Martyn
Coomers Head Office
Easy to access materials
Easy to access materials, polite and helpful. Easy location to access
May 4, 2024
Reply from Coomers Timber & Building Supplies
Dear Customer
Many thanks for taking the time to leave a review for us. We are very pleased to hear you had a great experience with your click and collect order from our Haslemere branch, finding the branch was easy for you to access and our staff were polite and helpful.
Kind Regards
Martyn
Coomers Head Office
Excellent delivery guy
The delivery guy was very considerate and was very skilful positioning the truck to get the bags of topsoil in the best position. He was brilliant using the crane gadget to manoevre the bags considering there were overhead wires. Excellent and a nice guy!
April 25, 2024
Reply from Coomers Timber & Building Supplies
Dear Mr Walton
Many thanks for your recent order and for taking the time to leave a review for us. We are very pleased to hear your thoughts on the skill and service provided to you by our delivery driver.
Kind Regards
Martyn
Coomers Head Office
Reply from Coomers Timber & Building Supplies
Dear Daniel
Many thanks for taking the time to leave a review for us. We are very pleased to hear you had a great experience and that you found our staff friendly and helpful.
Kind Regards
Martyn
Coomers Head Office
Excellent service
Placed a web order, received a call for a next day delivery. Quick and efficient. Again!
Thank you
April 17, 2024
Reply from Coomers Timber & Building Supplies
Dear David
Thank you for your recent order and for taking time to leave a review of our online service.
We are pleased to hear you found us quick and efficient in contacting you to arrange delivery and get it out to you as soon as possible.
Kind Regards
Martyn
Coomers Head Office
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.