Was sent the wrong part. Someone else probably ordered a hose for a pressure washer, I didn't. Re: Order Number 253983 Raised my complaint, and Nicky sorted it out immediately. Yes i... See more
Company replied
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Excellent service - my Toolstation strimmer charger stopped working, phoned the number on the manual. The phone call was with an AI - took very accurate details, then got an email from Jazz next morni... See more
Company replied
When i received my new lawnmower I was totally pleased with how it looked and performed. It really cut grass exactly how I hoped it would. I then encountered a problem with one of the batteries whi... See more
Company replied
Took a search to find the spares outlet Mountfield uses for their yard force mowers. Website was a bit hit and miss to use as search function didn't work for me, but googling "coreservice "part numbe... See more
Company replied
Company details
Contact info
Unit A & B, Escrick Business Park, YO19 6FD, York, United Kingdom
- help@coreservice.co.uk
- www.coreservice.co.uk
4.3
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Core Service
Thank you for your fantastic feedback.
We’re delighted to hear that Jazz was able to quickly find the correct part and help resolve the issue for you. We’ll be sure to pass your kind comments on.
We really appreciate your support and look forward to assisting you again in the future.
Fab service
Great communication, really helpful and great quick ordering and delivery too.
April 29, 2026
Reply from Core Service
Thank you for your wonderful feedback.
We’re delighted to hear that you found our communication helpful and that the ordering and delivery process was quick and smooth. It’s great to know you had such a positive experience with us.
We really appreciate your support and look forward to assisting you again in the future.
Reply from Core Service
Thank you for your feedback.
We’re pleased to hear that you were happy with both our service and delivery. Providing a smooth and reliable experience is always our goal.
We appreciate your support and look forward to assisting you again in the future.
Reply from Core Service
Thank you for your feedback.
We’re pleased to hear that the product matched the description on our website. It’s great to know everything met your expectations.
We appreciate your support and look forward to assisting you again in the future.
Excellent next day service !
April 28, 2026
Reply from Core Service
Thank you for your feedback.
We’re delighted to hear that you were happy with the next day service. Providing a fast and reliable delivery is something we always aim for.
We appreciate your support and look forward to assisting you again in the future.
Reply from Core Service
Thank you for your feedback.
We’re pleased to hear that the goods were as described and that you were happy with the value and service provided. It’s great to know everything met your expectations.
We appreciate your support and look forward to assisting you again in the future.
Reply from Core Service
Thank you for your feedback.
We’re really pleased to hear that you found our chat support helpful and that your order arrived quickly. It’s great to know everything went smoothly.
We appreciate your support and look forward to assisting you again in the future.
The ordering on line was straight…
The ordering on line was straight forward and yhe delivery was made within just a few days
April 28, 2026
Reply from Core Service
Thank you for your feedback.
We’re pleased to hear that you found the online ordering straightforward and that your delivery arrived quickly. It’s great to know everything went smoothly for you.
We appreciate your support and look forward to assisting you again in the future.
Replacement Qualcast pressure washer gun
I've been searching for a replacement Qualcast pressure washer gun for quite some time. Having failed with a 3rd party replacement last summer deeper research identified Core Service as a potential source. Although their website is not the most intuitive to navigate, I was impressed by the support when I lodged questions. I purchased a replacement (original part) and it arrived 2 days later. Quickly setting up for a test, I was well impressed with the results. Many thanks Core Service; I was contemplating buying a new machine but you saved the day. I have already made recommendations to family members. Great result.
April 30, 2026
Reply from Core Service
Thank you for your detailed feedback.
We’re delighted to hear that you were able to find the correct replacement after your earlier difficulties, and that the part worked perfectly once set up. It’s great to know we could help save your machine from being replaced.
Thank you for your recommendation to your family members as well, that really means a lot to us.
We truly appreciate your support and look forward to assisting you again in the future.
Extensive catalogue….
What after a spare for a pressure washer which was difficult to find elsewhere. Ordering process was easy as the spare was identified using the excellent search function.
Clear order and delivery updates and the item arrived, well packaged.
Very happy overall as it saved a perfectly usable product from landfill.
April 11, 2026
Reply from Core Service
Thank you for your thoughtful feedback.
We’re really pleased to hear that you were able to find the spare part you needed and that our search function made the process easy. It’s great to know the ordering experience, updates, and delivery all met your expectations.
We especially appreciate your comment about keeping a usable product out of landfill, that’s something we’re proud to support.
Thank you for your support, and we look forward to assisting you again in the future.
Immediate response from Alice (who was…
Immediate response from Alice (who was great), part ordered without question and arrived quickly, best experience yet, thank you
April 28, 2026
Unprompted review
Reply from Core Service
Thank you for your fantastic feedback.
We’re delighted to hear about your positive experience and that Alice was able to assist you so quickly and efficiently.
It’s great to know the part arrived promptly and that everything was handled smoothly. We really appreciate your support and look forward to assisting you again in the future.
Reply from Core Service
Thank you for your excellent feedback.
We’re delighted to hear that you were happy with the price, quick delivery, and smooth transaction. It’s great to know everything met your expectations.
We really appreciate your support and look forward to assisting you again in the future.
Quick delivery for parts that I have…
Quick delivery for parts that I have been looking for a while.
April 15, 2026
Reply from Core Service
Thank you for your feedback.
We’re really pleased to hear that you were able to find the parts you’d been looking for and that they arrived quickly. It’s great to know we could help.
We appreciate your support and look forward to assisting you again in the future.
Reply from Core Service
Thank you for your feedback.
We’re pleased to hear that the item was as described and delivered on time. It’s great to know everything met your expectations.
We appreciate your support and look forward to assisting you again in the future.
Happy bunny
Delivery time great,product range great,prices great,updates on delivery great what more can i say.
April 27, 2026
Reply from Core Service
Thank you for your great feedback.
We’re delighted to hear that you were happy with the delivery time, product range, pricing, and updates throughout the process, that’s exactly the experience we aim to provide.
We really appreciate your support and hope to assist you again in the future.
Great site
Great site, I wasn't sure the blade was the right blade, but it was perfect. Made the purchase very easy. Postage was fast.
A+
April 16, 2026
Reply from Core Service
Thank you for your fantastic feedback.
We’re delighted to hear that you found the right blade and that the process was easy and straightforward. It’s great to know the item was a perfect fit and that you were happy with the fast delivery.
We really appreciate your support and your A+ rating, and we look forward to assisting you again in the future.
Great service and prompt .dispatch of…
Great service and prompt dispatch of item also great response too my enquiry about my split swivel pipe on my ew-15 2200 pressure washer,which your looking into thanks.phil m.
April 26, 2026
Reply from Core Service
Thank you for your feedback, Phil.
We’re delighted to hear that you were happy with the service, prompt dispatch, and the support you received regarding your enquiry. We’re glad we could assist and are continuing to look into the issue with your split swivel pipe.
If there’s anything further you need in the meantime, please don’t hesitate to get in touch, we’re always here to help.
We really appreciate your support and look forward to assisting you again.
Reply from Core Service
Thank you for your feedback.
We’re pleased to hear that you found it easy to get in touch with us and that you were happy with the communication and fast delivery. It’s great to know everything went smoothly.
We appreciate your support and look forward to assisting you again in the future.
Great to find a company that can…
Great to find a company that can provide me with spare parts for my pressure washer when no one else could. Reasonably priced and arrived in good time thank you.
April 13, 2026
Reply from Core Service
Thank you for your kind feedback.
We’re really pleased to hear that we were able to provide the spare parts you needed when others couldn’t. It’s great to know you were happy with the pricing and delivery time as well.
We truly appreciate your support and hope to assist you again in the future.
Excellent Service
Really helped find the right parts for my mover - best customer service I’ve experienced, reasonable prices & fast delivery too. Thank you very much - highly recommended 👍
April 25, 2026
Reply from Core Service
Thank you for your fantastic feedback.
We’re delighted to hear that our team was able to help you find the right parts for your mower and that you had such a positive experience with our customer service. It’s great to know you were also happy with our pricing and fast delivery.
We truly appreciate your recommendation and your support. We look forward to assisting you again in the future.
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