Been shooping there for 10 years, always find great values like no others, yes shipping can take two weeks but sometime I got it in less than 4 days.
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Terrible customer services; no response to my email advising product had leaked. Contacted again via website when no response after 2 weeks & then told to photograph outer packaging (already disposed... See more
Company replied
i ordered 300usd products from cosmede in july 6th, and it shows from delivery tracking site that package was dispatched on 9th jul from hongkong, and nothing follows after the update on 30 Jul dispat... See more
Company replied
Stay Away. They sent the order to another country then charged me $60 for wrongful shipping. The website defaults to Malaysia even if you select shopping from US. It adds Malaysia to your US address.... See more
Company details
Information provided by various external sources
Cosme-De.com is an online store for premium cosmetics, skin care, fragrances, bath & body, haircare, men and gifts. Free Shipping is available for all orders at the best price. We have an Editor's column on beauty tips and latest trends. We are located in Hong Kong, and our office address is: 12/F Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong. Service Hours (UTC/GMT +8): Monday - Friday, 9am - 5:30pm / Sunday & Saturday, Closed
Contact info
12/F Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong
- enquiry@cosme-de.com
- www.cosme-de.com
1.8
Poor
465 reviews
Hasn’t replied to negative reviews
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Great price and delivery
May 18, 2018
Unprompted review
It was a good experience
It was a good experience. The product arrive in excellent conditions ant it didn't take long. My only complaint is that some other products that i wanted weren't in stock.
May 18, 2018
Unprompted review
Good place to shop
May 18, 2018
Unprompted review
Amazing beauty products web!
The range of products is really great and the prizes are amazing. Another thing I love about this web is the delivery time, I usually receive my items in 3 weeks which is awsome for peruvian postal services.
May 18, 2018
Unprompted review
Excellent experience with this company
Prices of the makeup and skincare products are very good which is what I always look for. The website is easy to place order. It did not take long from order to receiving the goods. I am satisfied with this company.
May 18, 2018
Unprompted review
Very nice
Very nice as it delivered on time and product are good as well
May 18, 2018
Unprompted review
Excellent service and got exactly what…
Excellent service and got exactly what I wanted. Highly recommended.
May 18, 2018
Unprompted review
Many products always out of stock.
May 18, 2018
Unprompted review
Products are correct
Products are correct. The delivery time is way too long on my opinion
May 18, 2018
Unprompted review
The website is a little difficult to…
The website is a little difficult to understand but I have received the product as prescribed however shipping took a long time but it’s understandable, price better than many other places
May 18, 2018
Unprompted review
It carries many high end beauty…
It carries many high end beauty products in discount prices
May 18, 2018
Unprompted review
Fast delivery and very reasonable…
Fast delivery and very reasonable prices , I will definitely use them again
May 18, 2018
Unprompted review
thank you for all
May 18, 2018
Unprompted review
Products not received
I am yet to receive the products ordered on 25/4/18.
May 18, 2018
Unprompted review
Reply from Cosme-De.Com
Dear Charmian,
Thank you for your review.
Your order is delivered on May 21,2018. Normally the delivery time to Australia is 10 – 14 business days. However, we stated clearly in our website that the time frame is for reference only, we cannot guarantee the exact delivery date since the processing time of local postal services vary. Depending on the destination country, your order may be delayed by customs clearance.
Once again, we would like to apologize for the inconvenience that may have caused.
Please feel free to contact us again should you have further inquiries.
We look forward to serving you again in the future.
Thank you.
Quick to respond to email
Quick to respond to email. Genuine product, excellent service
May 18, 2018
Unprompted review
Several great experiences
Several great experiences, great value, pompt delivery
May 18, 2018
Unprompted review
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