The Cotswold Company - Bath Reviews 159

My furniture order no. 6592003 was delivered on time with great care by Charlie and Kyle J
They were friendly, respectful and carried the furniture into my house with care and respect for my house too.

Good afternoon, really helpful staff very service thank you ,

First class service from the Cotswold Company, from the very helpful staff in the Bath office to both the delivery drivers Kyle and Stuart who were really polite and helpful. Would highly recommend them.

Rich and Daz arrived on time and were polite and courteous during the delivery. They did a brilliant job building the wardrobe right where we wanted it and gave advice on how to look after it and the 7 drawer chest that came with it.

Thank you!

Very knowledgeable and helpful staff in store. Delivery time was slightly quicker than quoted. Earle and Mark were great bringing the sofas in and checking them over with us. Very good delivery team. Very happy with the sofas - excellent quality.

Kate was really helpful and spent considerable time with us,which enabled us to make decisions and place two orders.
The furniture on display was exceptionally good.

We visited the Bath store as wanted to see the furniture before purchasing. Great experience, very helpful and accommodating. Excellent updates on expected delivery times and it was delivered sooner than originally informed. Charlie and Kyle J came to deliver and build the furniture. They were quick and efficient and very accommodating when we weren’t quite sure where to have the wardrobe.
We returned one item as it wouldn’t fit and we were swiftly contacted to arrange refund.

Recently ordered from Cotswold Furniture company and from ordering to delivery the whole process was easy with regular delivery updates. Delivery was on time and the delivery guy Gary was really good. Had the bed up in no time and on his own.

Gary and Mike were polite, professional, efficient and quick, Perfect delivery!

Charlie and Kyle J did a great job in delivering a king size bed to a room with really awkward access. They were friendly and got the job done quickly.

Very good advice in the Bath store. Very helpful. The delivery was right on time. They were very efficient and polite. I am impressed with the quality of the furniture

Another delivery by Siu-Pai and Mark completed on time and efficiently. Slight blemish on the wardrobe but we can live with it.

Excellent service and product. Great delivery service with Matt H and Simon K.

From Ordering in the shop to perfect delivery by Gary and Jake.

Ian & Lucas were 5 stars, as is the Cotswold Company.
Thanks for a seamless and enjoyable experience

Ian and Lucas very helpful delivery crew 5 star

Excellent customer service and quality furniture
I had a problem and the Bath store explained how it would be sorted

From the ordering process through to delivery, the communication was excellent. A special mention to very friendly & courteous delivery staff of Moh H & Simon K.

Gary and Mike B arrived within the time frame I had been given and updated me with a more precise time once they were on their way to my property. They checked out where the furniture was going upon arrival and then carried it carefully upstairs before unpacking and assembling the larger items. They then took up the already assembled items and arranged the furniture in the layout I had requested. I was very pleased with the end result.
Gary and Mike were efficient and polite and took away all the packaging and waste with them. All in all an excellent service and highly recommended.

Our assistant Christina and the team at the Bath showroom were super helpful, both with navigating the extensive range and options as well as building and expediting our multiple orders. There really is no substitute for the personal touch you get shopping on the high street! Many thanks!