I ordered a large sideboard from Cotswold company. I paid extra for packaging to be removed and taken away and to choose a day and time slot and everything went through much more smoothly and quickly... See more
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I received my first delivery of furniture yesterday and was very pleased with the quality of the items. They were delivered by Morgan and Jacob who were a pleasure to deal with. They were profession... See more
We visited the Bath branch twice, on the 20th July to look at dining furniture products and again on the 27th July to place an order. On both occasions we were served by Kate who had excellent knowled... See more
Company replied
Ian and Harmon did a great job at bringing everything in and up to the bedroom, very nice guys who got straight on with assembly. Excellent, showed me the results, cleared up well and took away all t... See more
Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Northgate Street 12, BA1 5AS, Bath, England, United Kingdom
- 01225 965805
4.8
Excellent
236 reviews
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The delivery service provided by Nick &…
The delivery service provided by Nick & Vicktor was first class. Whilst unpacking the items they noticed some damage to the goods and reported it back to the company.
July 23, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning SJC,
We appreciate you sharing your experience with our delivery service. We're glad our team was thorough in checking the items and reporting the damage.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Lovely store in Bath
Lovely store in Bath which is dog friendly. Staff very helpful.
July 22, 2026
Unprompted review
Great company to deal with
Great company to deal with. Slight damage on delivery sorted very quickly
December 12, 2025
Hello there
Hello there. The young men who brought the furniture were very polite and took great care with both the furniture and the property. It was perfect.
Drivers named Abel and Nihall
1000 thanks
July 17, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Alej,
We're so pleased to hear that our delivery team was polite and took great care with your furniture and property. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent Service
Fast delivery, kept up to date with timings, Ian and Neil arrived on time, great attitude, friendly, pleasant and efficient, credit to the company! Delivered, unpacked and all rubbish removed and all done with a smile! Good job, highly recommend!
July 17, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Sheree Parker,
We're so pleased to hear your delivery was fast and that you were kept updated on timings. It's wonderful that our team was on time, friendly, and efficient, and that they removed all the rubbish with a smile. Thank you for your kind words and recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Ian and Alex were polite
Ian and Alex were polite, efficient and tidy.
Thank you
July 20, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Customer,
We are delighted to hear that our team members were polite, efficient, and tidy. Thank you for sharing your positive experience with us!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Welcoming, helpful staff.
The assistants in the Bath store were cheery, welcoming, extremely helpful and even got me a cushion still in its wrapper from the stockroom.
July 17, 2026
Unprompted review
Ordering was quick and easy and the…
Ordering was quick and easy and the staff at bath were helpful in showing us options. The delivery drivers Morgan & Ian were friendly and got the job done with care.
July 16, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon M Clarke,
We're so pleased to hear your ordering was quick and easy, and that our team was helpful in showing you options. It's wonderful that our delivery drivers were friendly and careful. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent delivery and assembly
Excellent delivery and assembly. Cheerfully happy and helpfull.
Thanks to Gary & Ian the CHD crew 4.
July 14, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Matthew Hookway,
We appreciate you sharing your positive experience! We're delighted to hear that our delivery and assembly service was excellent and that our team was cheerful and helpful.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Super helpful and simple deliver
July 13, 2026
Unprompted review
Absolutely delighted with our corner…
Absolutely delighted with our corner display unit. Item was delivered well packaged. Would highly recommend this company.
July 1, 2026
Very professional and punctual.
Very professional and punctual.
Siu-Pai and Derrick were very efficient too!
Cheers!
July 10, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Alex Gray,
We're so pleased to hear our team was professional and punctual. We appreciate your acknowledging their efficiency. Thank you for your feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Absolutely great swift service and…
Absolutely great swift service and delivery. Gary and Jake were excellent taking alotof care with delivery including placing inside and removing packaging
Fabulous chest of drawers
July 9, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Linda Diamond,
We're so pleased to hear about your excellent experience with our swift service and delivery. We're especially glad our team took such great care with your chest of drawers. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great product and service
Great product. Great delivery service and team. Gary and Jake did a great job, super helpful and nice guys.
July 8, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Hugh James,
We appreciate you sharing your experience! We're so glad you're happy with the product and that our delivery team provided such helpful and friendly service.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great workmen
The gentle came in good time and were very mannerable. The job was completed efficiently.
July 8, 2026
Unprompted review
We are very happy with our two sofas…
We are very happy with our two sofas delivered today. Our whole experience has been excellent and we would recommend the Cotwold Company.
Siu-Pai and Derrick delivered our sofas and were both, professionally, efficient and friendly. They took away all the wrapping and placed our sofas exactly where we wanted them.
July 7, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Neil,
We are so pleased to hear how happy you are with your new sofas and that your entire experience has been excellent. It's wonderful that our delivery team was professional, efficient, and friendly, placing your sofas exactly where you wanted them. Thank you for your recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Charlie and Kyle did a wonderful job…
Charlie and Kyle did a wonderful job delivering and assembling my furniture. They really “went the extra mile” and I am extremely happy with everything. I shall ask for them next time I order.
July 3, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon MartinWebber,
We're so happy to hear about your positive delivery experience and that our team went above and beyond. It's wonderful that you're extremely pleased with everything!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Gary and Steve were brilliant
Gary and Jake were brilliant. Great service all round. Brought the tv stand into the lounge and showed me how to install the handles.
July 2, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Harry Durston,
We're so pleased to hear our delivery team provided great service and were helpful with your new TV stand. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Advice request provided me with completely new bedroom furniture
I only rang for advice and ended up buying a complete new bedroom suite! Admittedly I had a really good idea of the items I was thinking of buying but Christina was so helpful and encouraging ( I’m a very old person who doesn’t do online shopping and really need to see before I buy) that I completed my purchases on the phone.
June 24, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Beveley,
We're so pleased to hear that you had such a positive experience with us and that our team was able to assist you so effectively with your purchase. We're glad you found exactly what you needed!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
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