The staff in the showroom were very helpful and gave good advice. Earle & Neil were very friendly and efficient whilst delivery and building x2 wardrobes and a large chest of drawers.
Company replied
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See what reviewers are saying
James in the Godalming branch was really helpful. I have visited the Godalming branch on many occasion and have purchased furniture there before. When I viewed the recent sale on line, I immediately... See more
Company replied
The is the third time we have bought furnitures from COSTWOLD Company. We found the furnitures are extremely well made and is good value for money. The packaging are very safe and secured. Good custom... See more
Tony and Ian delivered and assembled my new wardrobe today and were an absolute pleasure to deal with. They were so pleasant, incredibly helpful, and completed the work to a brilliant standard. They m... See more
Company replied
Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Bridge Street, GU7 1HZ, Godalming, England, United Kingdom
- 01483 934450
4.8
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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On schedule, polite and caring
Good communication, delivery team listened carefully and complied sympathetically with requests, friendly and polite. Delivery on schedule.
July 27, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service
Excellent service, brilliant delivery by Gary and Jake.
July 27, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good morning Jacqueline English,
We are so pleased you had such a positive experience with our delivery team. Thank you for your wonderful feedback; it truly means a lot to us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Friendly and efficient
The staff in the showroom were very helpful and gave good advice. Earle & Neil were very friendly and efficient whilst delivery and building x2 wardrobes and a large chest of drawers.
July 24, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good morning Ms Marie Hill,
We're so pleased to hear our showroom staff were helpful and gave good advice. It's wonderful that our delivery team was friendly and efficient while building your furniture. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Helpful store staff who quickly dealt…
Helpful store staff who quickly dealt with my requests.
July 18, 2026
Unprompted review
James in the Godalming branch was…extremely helpful
James in the Godalming branch was really helpful. I have visited the Godalming branch on many occasion and have purchased furniture there before. When I viewed the recent sale on line, I immediately contacted the Godalming branch and spoke to James to place the order with him. Ordering online is not ideal for me, but ordering through a branch that I know was extremely helpful.
July 6, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good afternoon Frances Clatworthy,
We're delighted to hear about your positive experience with our branch and that our team member was able to assist you with your order. We appreciate you sharing your feedback and are glad we could make your purchasing process smoother.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Bedroom furniture delivery
Ian and Mark were excellent. Great service and very friendly and helpful
July 3, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good afternoon Rod Lahiri,
We're so happy to hear that you received excellent service and that our team was friendly and helpful. Thank you for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Susie was very helpful
Susie was very helpful. She was patient, attentive and courteous in taking my order.
Thank you Cotswold. I’m looking forward to receiving my order.
June 27, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good afternoon Elizabeth,
We're so pleased to hear that our team member was helpful, patient, and courteous while taking your order. We appreciate your kind words and are glad you're looking forward to your delivery!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Console table delivery great service
We love our new table and it was delivered perfectly in place.
June 26, 2026
Unprompted review
Very helpful with delivery date
The assistant was really helpful and helped us find a suitable delivery date for our new sideboard.
June 23, 2026
Unprompted review
Good quality, tasteful design and good value
The is the third time we have bought furnitures from COSTWOLD Company. We found the furnitures are extremely well made and is good value for money. The packaging are very safe and secured. Good customers communication and support. Highly recommended.
June 23, 2026
Unprompted review
Kept us well informed of delivery times…
Kept us well informed of delivery times . The delivery guys Morgan &Nick kept us updated with times of delivery and were very efficient and helpful. Very pleased with the quality of the furniture we purchased.
June 22, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good morning John Andrews,
We're so pleased to hear our delivery team kept you well informed and provided efficient, helpful service. We're also glad you're happy with your furniture's quality. Thank you for your feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Tony and Ian delivered and assembled my…
Tony and Ian delivered and assembled my new wardrobe today and were an absolute pleasure to deal with. They were so pleasant, incredibly helpful, and completed the work to a brilliant standard. They made the whole experience easy and stress‑free — a real credit to the company.
June 19, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good afternoon Tracey Higgs,
We are so pleased to hear about your positive delivery and assembly experience. It's wonderful that our team provided such helpful and stress-free service. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great customer service from start to…
Great customer service from start to purchase
So many options share so we could make an informed decision
Big thank you yo your CEO who was visitingvthecstore who helped arrange a bespoke option
June 10, 2026
Unprompted review
Excellent Godalming store
We visited the Godalming Showroom and we were served by James who we found to be very helpful, friendly and knowledgeable. James was a great help to us in making a decision on our purchase of furniture. We found the whole experience enjoyable and wouldn’t hesitate to recommend James and the Godalming Showroom to anyone.
June 7, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good afternoon Maria,
We're so pleased you had such an enjoyable experience at our showroom. It's wonderful to hear our team provided helpful and knowledgeable assistance with your furniture purchase. Thank you for your recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very helpful staff indeed
Very helpful staff indeed. Lovely furniture too
June 7, 2026
Unprompted review
Excellent customer service
Excellent customer service. Made our shopping experience very good, staff were knowledgeable and very helpful
June 5, 2026
Unprompted review
Great delivery team
Tyrell and Morgan delivered and assembled our table and chairs efficiently. They were pleasant to deal with. Excellent reps for Cotswold. They were great!
May 19, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good afternoon Tim Young,
We're so pleased to hear our delivery team efficiently assembled your furniture. It's wonderful that they were pleasant to deal with. Thank you for your feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Rebecca was brilliant
Rebecca could help us more, from start to finish she was brilliant.
May 16, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good afternoon Nick Butler,
We are so glad to hear about your excellent experience. Thank you for sharing your kind words with us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Speaking to a real person who could…
Speaking to a real person who could discuss the products trisha and Lisa were fab.
May 12, 2026
Unprompted review
Reply from The Cotswold Company - Godalming
Good afternoon Lee,
We're so happy you had a great experience discussing our products with our team! Thank you for your feedback, and we look forward to seeing you again soon.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
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