The Cotswold Company - Godalming Reviews 

55
TrustScore 5 out of 5

4.8

Bridge Street, GU7 1HZ Godalming, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

James in the Godalming branch was really helpful. I have visited the Godalming branch on many occasion and have purchased furniture there before. When I viewed the recent sale on line, I immediately... See more

Company replied

Rated 5 out of 5 stars

The is the third time we have bought furnitures from COSTWOLD Company. We found the furnitures are extremely well made and is good value for money. The packaging are very safe and secured. Good custom... See more

Rated 4 out of 5 stars

We have visited the shop first as we were after country / cottage style furniture for our hallway. Then I have ordered online. Four stars because our first order had to be cancelled due to delivery i... See more

Rated 5 out of 5 stars

Tony and Ian delivered and assembled my new wardrobe today and were an absolute pleasure to deal with. They were so pleasant, incredibly helpful, and completed the work to a brilliant standard. They m... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Furniture Store
  3. Living Room Furniture Store

Written by the company

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Written by the company

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Contact info

  • Bridge Street, GU7 1HZ, Godalming, England, United Kingdom

  • 01483 934450

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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4.8

All reviews

(55)

4,897 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great delivery

Matt H and Adam delivered and assembled a wardrobe for me. They were polite and careful with my property. They kept me informed of what was happening and made a great job of assembling it and putting in the right place. All the rubbish was cleared away. It was a speedy and easy process.

December 4, 2025
Unprompted review
The Cotswold Company - Godalming logo

Reply from The Cotswold Company - Godalming

Good morning AT,

We appreciate you sharing your experience. We're happy to hear that the delivery team was polite and careful, kept you informed, and did a great job assembling the wardrobe. It's great that the process was speedy and easy. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Lovely showroom

Very clean and everything really clearly laid out. I’ve bought from Cotswold company online many times but always come into the showroom to see it. Staff always very helpful

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order online, good delivery

Easy to order online, friendly staff in store. Delivery was quick, having just moved we have had a lot of deliveries so can compare service. Charlie and Matt were the best delivery guys we had , friendly, helpful and careful.

November 17, 2025
Unprompted review
The Cotswold Company - Godalming logo

Reply from The Cotswold Company - Godalming

Good afternoon B Dede,

We appreciate you sharing your positive experience! We're happy to hear the online ordering was easy and our staff were friendly. It's great to know the delivery was quick and the team were helpful and careful during your move.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Thank you Verity!

Verity was very clear, friendly and helpful!
I rang to query something and she made the buying process very easy for me! Verity very kindly provided her telephone number in case I needed it which i did and then she was able to amend my order swiftly and I even had an email to confirm. Excellent service!

November 10, 2025
Unprompted review
The Cotswold Company - Godalming logo

Reply from The Cotswold Company - Godalming

Good morning Laina Dutton,

We appreciate your feedback! We're happy to hear that the buying process was made easy for you and that your order was amended swiftly. It's great to know you received excellent support and confirmation.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Happy Customer

Easy on-line ordering. Good updates and communication before delivery. Efficient and polite delivery experience. Good quality furniture.

October 30, 2025
Rated 5 out of 5 stars

Cotswold delivery

Our delivery was carried out by Kain and Jon. They were polite, informative and tidy. They were polite and friendly and worthy of a 5 star review.

October 21, 2025
Unprompted review
The Cotswold Company - Godalming logo

Reply from The Cotswold Company - Godalming

Good afternoon Karen Lerpiniere,

We're happy to hear that the delivery team was polite, informative, and tidy! We appreciate you taking the time to leave this positive feedback and are glad you enjoyed your experience.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

The delivery team were very helpful and…

The delivery team were very helpful and made getting the table and chairs into the house effortless.

The table and chairs themselves are excellent quality and very easy to use. The extension mechanism on the table is very smooth and we are delighted with the look of them.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Understanding mature staff

I always purchase from Farncombe store or online. Staff are knowledgable about the stock availability.
The bed linen is beautifully soft and luxurious.
Various sizes of units for furniture, staff are always happy to order the items online if required.

September 26, 2025
Unprompted review

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