Very easy to shop in store ( Knutsford) with a good choice of furniture, delivery was by 2 really professional & curtious guys (Ryan&Chris). Items look great & fit in beautifully.
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Simon and Bernard did a first class job delivering our Cotswold furniture. Nothing was too much. They worked without fuss considering the heat of the day and were friendly and accommodating. A++
Company replied
Excellent customer service from Joanne, both from our initial phone chat to our visit to your beautiful store in Knutsford. Joanne carefully pinpointed our needs and aspirations for a supportive high... See more
Company replied
You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... See more
Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
King Street 127, WA16, Knutsford, England, United Kingdom
- 01565 364815
4.8
Excellent
148 reviews
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Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, excellent quality of furniture
December 14, 2025
Unprompted review
The staff were amazing and the store is…
The staff were amazing and the store is beautifully presented
December 14, 2025
Unprompted review
Had a really good experience
Had a really good experience. I told the sales person what I wanted and so far they have delivered
December 13, 2025
Unprompted review
Helpful staff advising us on choice of…
Helpful staff advising us on choice of mattress, helped us to make the decision to order in store
November 28, 2025
Friendly and efficient service.
December 5, 2025
Unprompted review
Excellent choice
Excellent choice, knowledgeable staff and competitive pricing.
December 4, 2025
Unprompted review
Absolutely stunning showroom
Absolutely stunning showroom. Everything that i imagined and more.
Wonderful friendly staff.
It was such a joy to visit.
I have bought many furniture items from this company so have always been a big fan.
December 4, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
What a fabulous place lovely staff…
What a fabulous place lovely staff Sylvia was very helpful super friendly and nice to chat to. The building is phenomenal and the perfect setting for the amazing products Cotswold sell great experience thank you :)
December 5, 2025
Unprompted review
Reply from The Cotswold Company - Knutsford
Good afternoon Robert Rugen,
We're happy to hear that you enjoyed your visit and appreciated the setting and products. It's great to know that our team member was so helpful. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Extremely helpful staff a pleasure to…
Extremely helpful staff a pleasure to visit the store
November 28, 2025
Unprompted review
Rug ordered on line
Rug ordered on line but wasn’t suitable. Customer service and staff in store very helpful with the return and refund .Other purchases made in store are good quality
November 22, 2025
Great customer service in Knutsford store
Really great service in the Knutsford store. Joanne helped us choose an extending table including taking us round the store going through the options.
The store itself is beautiful. We have had lots of items from C.C and always loved them.
November 14, 2025
Reply from The Cotswold Company - Knutsford
Good afternoon Emma Neal,
We're happy to hear that you had a great experience at the Knutsford store. It's wonderful that the service you received was so helpful when choosing your extending table. We appreciate your positive feedback regarding our items and the store's ambience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
New Bedroom Furniture…
We bought new furniture for our bedroom and from start to finish Cotswold Company have been superb. The showroom staff in Knutsford are friendly and very willing to assist, and any small issues we had were quickly and efficiently dealt with by their customer services team. No hanging on the phone waiting for it to be answered just quick, friendly and efficient service. The quality of the furniture is first class. I would whole heartedly recommend this company.
November 29, 2025
Unprompted review
Such helpful staff and a lovely store.
The staff were very helpful and friendly. It's a lovely shop.
November 27, 2025
Unprompted review
Great Service by the team in Knutsford
Great service by the new team in Knutsford. The team were knowledgeable about the products and were able to complete the set of our new bedding. They couldn't do enough for us! Very happy with the products purchased and enjoy them every night :-)
November 8, 2025
Superb from start to finish
Superb from start to finish .
The delivery guys were amazing in every way . Very polite , very clean and respecting of my property . Cannot fault in any way and highly recommend 100%.
November 11, 2025
Great Quality and helpful staff
Went into the Knutsford store to see the furniture before buying - the staff were very helpful.
We came home and ordered online. Everything arrived on time and in perfect condition. The guys who delivered were very helpful.
November 10, 2025
Great website!
Easy website and professional order process. Delivery prompt and kept informed throughout.
October 20, 2025
Quick delivery.
Quick delivery.
Delivery men courteous and respectful of my home.
Very pleased with the quality of the furniture.
November 6, 2025
Unprompted review
Fantastic experience
Brilliant building. We loved all of the furniture on offer.
We were served by a great guy called Brian. He showed us all that was on offer and was really friendly and accommodating throughout.
November 8, 2025
Unprompted review
Reply from The Cotswold Company - Knutsford
Good morning Jack,
We're delighted you appreciate the building and furniture. It's great to hear that you received friendly and accommodating service, and we appreciate your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Brilliant store
Brilliant store. The staff are so friendly and were even helping me with details of the carpet in their showroom as it is the same one I wanted for my home!
November 8, 2025
Unprompted review
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