The Cotswold Company - Stamford Reviews 

141
•
TrustScore 5 out of 5

4.8

High Street 23, PE9 2AY Stamford, England, GB

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Rated 5 out of 5 stars

I was kept informed of the delivery date and time and almost to the minute the van arrived. Ryan and Chris were very helpful, polite and put everything in its place and removed all packaging. The rea... See more

Rated 5 out of 5 stars

The store enables us to see furniture in reality rather than purely online. This is important to make the right decision. The store has a great selection of products, is inspiring and pleasant to be i... See more

Rated 4 out of 5 stars

Overall very good service from Cotswold very pleased with new bedroom furniture and the whole sales and delivery process. I only dropped a star as one item incurred some very small damage during t... See more

Rated 5 out of 5 stars

Sophie had been extremely helpful a couple of months ago but life events prevented us from pursuing a purchase. Upon revisiting Louise helped us & was never pushy & reminded us when the sale was endin... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Furniture Store
  4. Living Room Furniture Store

Written by the company

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Written by the company

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Contact info

  • High Street 23, PE9 2AY, Stamford, England, United Kingdom

  • 01733 911489

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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4.8

All reviews

(141)

5,427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was kept informed of the delivery…

I was kept informed of the delivery date and time and almost to the minute the van arrived. Ryan and Chris were very helpful, polite and put everything in its place and removed all packaging. The really good thing about my order was it all arrived together in one delivery and a big plus not having to wait for different delivery days

October 1, 2026
Unprompted review
Rated 4 out of 5 stars

Looked up on-line first

Looked up options for a chest of drawers on-line and then visited show room to check colour and quality. Very helpful assistant who identified other options but stuck with original choice. Pricing and deliver explained carefully.

September 28, 2026
Unprompted review
Rated 4 out of 5 stars

Overall excellent service from Cotswold…

Overall very good service from Cotswold very pleased with new bedroom furniture and the whole sales and delivery process. I only dropped a star as one item incurred some very small damage during the delivery, this was reported back to Cotswold and they arranged for a technician who completed a cosmetic repair couple of weeks later. Excellent repair completed. So to me Cotswold handled the situation speedily and professionally and I would certainly buy from them again.

September 18, 2026
Rated 5 out of 5 stars

Easy ordering & efficient delivery

Ordering was very easy and delivery was on time and the delivery men. Ryan & Chris were very friendly and helpful

September 21, 2026
Unprompted review
The Cotswold Company - Stamford logo

Reply from The Cotswold Company - Stamford

Good morning Andrew,

We're so pleased to hear that ordering was easy and delivery was on time. It's wonderful that our delivery team was friendly and helpful, providing such a positive experience for you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Very helpful staff

The lady that took our order was very helpful and worked out the best way for our order to be processed considering one item was out of stock and so would have a long lead time, we are looking forward to the majority of the order being delivered soon with the last item to follow rather than having to wait for everything to be in stock before anything was delivered.

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was excellent especially as…

Delivery was excellent especially as Bernard and Keenan had to climb 3 flights of stairs.
The furniture was up to Cotswold’s high standards.

September 16, 2026
Unprompted review
The Cotswold Company - Stamford logo

Reply from The Cotswold Company - Stamford

Good afternoon Sue Spooner,

We're so pleased to hear you had such a positive delivery experience, especially with the stairs! We're also delighted that you're happy with the high quality of your furniture.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

The staff are sooo helpful /friendly

The staff are sooo helpful /friendly . Natasha in the Stamford branch has served us on our last 2 visits where we purchased our bedroom furniture so efficient .

September 5, 2026
Unprompted review
The Cotswold Company - Stamford logo

Reply from The Cotswold Company - Stamford

Good morning Mrs Edwards,

We're so pleased to hear that our team members were helpful and friendly. It's wonderful that you found the service efficient during your visits for bedroom furniture. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Rated 5 out of 5 stars

Exceptional!

Exceptional!
Great guys, very, very helpful.
Beautiful product, quality, stunning and sits beautiful in our bedroom.
The whole experience, from walking into the shop, to skill set of staff to delivery, all of it 💯
Thank you

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Another good experience at Cotswold

The store enables us to see furniture in reality rather than purely online. This is important to make the right decision. The store has a great selection of products, is inspiring and pleasant to be in. Staff are skilled in knowing when to help and when to give customers time to think. Staff are knowledgeable, helpful and friendly. This is our third or fourth visit and the standard of service and experience remained just as high as ever.

August 17, 2026
Unprompted review

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