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Couling Sewing Machines Reviews 

1,250
•
TrustScore 5 out of 5

4.9

Appliance Store
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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing deeply positive feedback about their overall shopping purchases. Customers frequently praise the exceptionally fast delivery times and competitive pricing available across an extensive selection of specialized sewing machine replacement parts. Many people also appreciate the wonderfully helpful staff and intuitive website that make finding and ordering hard-to-locate items completely straightforward. Some reviewers were not happy with high postage costs and occasional order mistakes that significantly complicated their product returns. A few consumers noted minor frustrations regarding unexpected return shipping fees or a lack of clear notifications upon dispatch.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, highlighting the fast shipping times and prompt dispatch.... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the wide range of items... See more

Service

Customers had positive experiences with service, noting that staff are always reliable, helpful, and provide... See more

Order

Clients share positive opinions on order experiences, highlighting that the website is easy to use and prices... See more

Price

Reviewers highlight positive aspects of price, noting that pricing is very competitive and affordable for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I telephoned yesterday morning because I wanted to go myself to buy the Brother SDX2250 Scan 'n Cut, rather than having it delivered. The ladies were all lovely when I went in and asked what I needed... See more

Rated 5 out of 5 stars

Absolutely brilliant 😊 They are my go to place for all my spare parts for the brother machines also any accessories I need. Monday afternoon I ordered a brother trolly bag and a few more accesso... See more

Rated 5 out of 5 stars

A very clear website, which enabled me to find the correct foot for my particular machine. It was an expensive walking foot, so didn't want to buy the wrong one. Dispatch was excellent too. Thank... See more

Rated 5 out of 5 stars

Have used Couling Sewing Machines several times, great for replacement parts for my sewing machine. Ordered the incorrect button hole foot last week, my error, however, the wonderful staff were quick... See more

Company details

  1. Appliance Store

Information provided by various external sources

The Largest Range of Sewing Machines in Lincolnshire. With over 50 years in the trade and a family run business since 1982, we are proud of being the area's leading provider of Sewing Machines, Plus a on-site Service and Repairs Centre. 70+ Machines in our showroom and a huge stock at all times

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,250)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Service par excellence

I had a problem with the needle on my Janome sewing machine and had to send it back to the shop in Lincoln (about 50 miles away) to be repaired. Couling received my machine on Thursday morning and I had it repaired and back by lunchtime today!!! Absolutely incredible; staff were very polite and helpful too. Thank you so much.

April 4, 2025
Unprompted review

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